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Member Service Rep Jobs in Rancho Cucamonga, CA (NOW HIRING)

Crunch Fitness

Member Services Representative

Corona, CA · On-site

$33K - $50K/yr

The Member Services Representative (MSR) is the first and last interaction our members have at our facilities so they are the face of our operation. The MSR handles all preliminary guest questions ...

Planet Fitness

Member Services Representative

Ontario, CA · On-site

$17 - $19/hr

Customer Service experience preferred * Basic computer proficiency and strong attention to detail ... Compensation Member Services Representative: $17 to $19 per hour For a copy of Flynn Group ...

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All JobsMember Service Rep JobsMember Service Rep Jobs in Rancho Cucamonga, CA

Member Service Rep information

See Rancho Cucamonga, CA salary details

$8

$16

$24

How much do member service rep jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for member service rep in Rancho Cucamonga, CA is $16.26, according to ZipRecruiter salary data. Most workers in this role earn between $12.26 and $19.42 per hour, depending on experience, location, and employer.

What is the difference between Member Service Rep vs Customer Service Representative?

AspectMember Service RepCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in customer serviceHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentHealthcare, insurance, or membership organizationsRetail, telecom, banking, and various industries
Employer & Industry UsagePrimarily in healthcare, insurance, and membership-based organizationsBroadly across retail, finance, tech, and service sectors
Search & Comparison IntentPeople comparing roles within healthcare or membership servicesPeople seeking customer support roles across industries

The main difference is that a Member Service Rep typically works within healthcare, insurance, or membership organizations, focusing on member-specific needs. A Customer Service Representative works across various industries like retail and finance, handling general customer inquiries. While both roles require strong communication skills, the Member Service Rep often deals with specialized information related to memberships or health plans.

What is a member service representative?

A member service representative is a customer service professional who assists members or clients with inquiries, account management, and problem resolution. They often work in industries like healthcare, finance, or credit unions, using communication skills and knowledge of company policies to provide support and ensure member satisfaction.

What cities near Rancho Cucamonga, CA are hiring for Member Service Rep jobs?

Cities near Rancho Cucamonga, CA with the most Member Service Rep job openings:

Member Service Rep jobs near you
Infographic showing various Member Service Rep job openings in Rancho Cucamonga, CA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $33,822 per year, or $16.3 per hour.

Bilingual Customer Service Reps. Needed

HealthCare Talent

Orange, CA

$16.50 - $20.75/hr

Contractor

Re-posted 9 days ago

Job description

Company Description

Are you looking for a great opportunity in beautiful Orange, CA?  Healthcare Talent is assisting our client in their search for a bilingual Customer Service Representative (CSR). The CSR is the first line of contact for members and providers and is vital to the success of our business. The CSR will assist members and providers with questions related to the Medi-Cal, Healthy Families, and OneCare programs for Orange County. 

Job Description
  • Processing member and/or provider information, answering member questions, referring issues to health networks and/or making recommendations for further contacts within the organization.
  • Documents information via the computer system.
  • Verify member eligibility for providers.
  • Function efficiently and productively in a high volume telephone call center.
  • Provide follow-up assistance as needed.
  • Assist data entry and other departments with special projects as needed.
  • Establish and maintain effective interpersonal relationships with members, coworkers and the public.
  • Speak, understand, read and/or write a second language in addition to English may be required for some assignments.
  • Other duties as assigned by management.
Qualifications
  • High school diploma or equivalent required.
  • Minimum 2 years experience in a customer/member service or call center capacity.
  • HMO, Medi-Cal/Medicaid and health services experience preferred.
  • Bilingual in English and either Spanish, Vietnamese, Farsi, or Korean is required.
Additional Information

If you feel that you have the skills we require, please respond to this posting with your contact information and your resume in a Word document.  We look forward to hearing from you today!  

www.healthcaretalent.net

https://www.facebook.com/HCTalent

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