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Member Service Rep Jobs in Lancaster, CA (NOW HIRING)

Crunch Fitness

Member Services Representative

Palmdale, CA · On-site

$33K - $50K/yr

The Member Services Representative (MSR) is the first and last interaction our members have at our facilities so they are the face of our operation. The MSR handles all preliminary guest questions ...

U-Haul

Customer Service Representative

Santa Clarita, CA · On-site

$18.47 - $19.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Circle K

Customer Service Representative

Santa Clarita, CA · On-site

$16.25 - $22/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Palmdale, CA · On-site

$17 - $23.25/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Santa Clarita, CA · On-site

$16.25 - $22/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Lancaster, CA · On-site

$17 - $23/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

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All JobsMember Service Rep JobsMember Service Rep Jobs in Lancaster, CA

Member Service Rep information

See Lancaster, CA salary details

$9

$16

$25

How much do member service rep jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for member service rep in Lancaster, CA is $16.81, according to ZipRecruiter salary data. Most workers in this role earn between $12.69 and $20.05 per hour, depending on experience, location, and employer.

What is the difference between Member Service Rep vs Customer Service Representative?

AspectMember Service RepCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in customer serviceHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentHealthcare, insurance, or membership organizationsRetail, telecom, banking, and various industries
Employer & Industry UsagePrimarily in healthcare, insurance, and membership-based organizationsBroadly across retail, finance, tech, and service sectors
Search & Comparison IntentPeople comparing roles within healthcare or membership servicesPeople seeking customer support roles across industries

The main difference is that a Member Service Rep typically works within healthcare, insurance, or membership organizations, focusing on member-specific needs. A Customer Service Representative works across various industries like retail and finance, handling general customer inquiries. While both roles require strong communication skills, the Member Service Rep often deals with specialized information related to memberships or health plans.

What is a member service representative?

A member service representative is a customer service professional who assists members or clients with inquiries, account management, and problem resolution. They often work in industries like healthcare, finance, or credit unions, using communication skills and knowledge of company policies to provide support and ensure member satisfaction.

What cities near Lancaster, CA are hiring for Member Service Rep jobs?

Cities near Lancaster, CA with the most Member Service Rep job openings:

Member Service Rep jobs near you
Infographic showing various Member Service Rep job openings in Lancaster, CA as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $34,970 per year, or $16.8 per hour.

Personal Banker (Member Service Representative III)

SchoolsFirst Federal Credit Union

Lancaster, CA • On-site

Part-time

This job post has expired 1 day ago. Applications are no longer accepted.

SchoolsFirst Federal Credit Union rating

9.2

Company rating: 9.2 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

We're always looking for diverse, talented, service-oriented people to join our exceptional team.
Personal Banker (Member Service Representative III)
The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity.
Pay Range:
$27.02 - $39.18
Scheduled Weekly Hours:
30
What You'll Be Doing
Provides World Class Member service to Members visiting branch/service center locations. Provides detailed information and promotes credit union products and services to build relationships. Processes transactions in areas of savings, consumer loans, real estate loans and auxiliary credit union services.
  • Delivers World Class face-to-face service to Members requesting account assistance. Provides consultative services to Members regarding credit union products and services by assessing the Member's needs, addressing their concerns and gaining agreement.
  • Processes new Memberships, additional shares accounts, savings services, loan requests and loan fundings as requested by Member. Performs advanced research on accounts, identifies and corrects Member account problems Completes documentation for accounts and loans according to credit union procedures.
  • Has specific knowledge of credit union savings and loan products and services. Begins concentration on specialty area of expertise in branch (savings, consumer, or real estate loans).
  • Maintains cash and negotiable items. May act as branch liaison to support departments. Provides suggestions for streamlining department and credit union operations. Performs other related duties as assigned or requested.
  • Completes documentation for accounts and loans according to credit union procedures. Performs various file maintenance including processing requests for a change of address, check orders, and ordering ATM cards, etc. May take on vault custodian duties as assigned.
  • Provides consultative services to Members regarding credit union products and services by assessing the Member's needs, addressing their concerns and gaining agreement.

Additional Job Functions
  • Performs other duties as assigned
  • Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions

Qualifications
  • High School Diploma or GED required
  • 3-5 years of previous related experience required
  • Participation in the CA DMV pull program may be required depending on assignment

SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring
At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you're excited about a position or wanting to make a career change but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on.
SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information.
This organization participates in E-Verify.

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