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Crunch Fitness

Member Service Representative Summary Title: Member Service Representative ID: MSR 20243 Job Source: Crunch Fitness Location: Crown Heights Job Category: Sales More about this job > Description ...

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How much do member service rep jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for member service rep in the United States is $15.91, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $18.99 per hour, depending on experience, location, and employer.

What is the highest paying customer service job?

The highest paying customer service roles are often in management or specialized fields such as technical support, client relations, or account management, with senior positions earning six-figure salaries. These roles typically require extensive experience, strong communication skills, and industry-specific knowledge or certifications.

How can I make $2000 a week working from home?

A Member Service Representative can potentially earn $2000 a week by working full-time, often requiring strong communication skills, experience, and sometimes performance bonuses. Increasing earnings may involve taking on additional shifts, advancing to higher-paying roles, or developing specialized skills such as customer relationship management or technical support. However, earning this level consistently depends on the employer, industry, and individual performance.

What is the difference between Member Service Rep vs Customer Service Representative?

AspectMember Service RepCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in customer serviceHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentHealthcare, insurance, or membership organizationsRetail, telecom, banking, and various industries
Employer & Industry UsagePrimarily in healthcare, insurance, and membership-based organizationsBroadly across retail, finance, tech, and service sectors
Search & Comparison IntentPeople comparing roles within healthcare or membership servicesPeople seeking customer support roles across industries

The main difference is that a Member Service Rep typically works within healthcare, insurance, or membership organizations, focusing on member-specific needs. A Customer Service Representative works across various industries like retail and finance, handling general customer inquiries. While both roles require strong communication skills, the Member Service Rep often deals with specialized information related to memberships or health plans.

What job makes $10,000 a month without a degree?

A Member Service Representative typically does not earn $10,000 a month without significant experience or additional responsibilities. High-paying roles that can reach this level often involve specialized skills, sales, or management, such as real estate brokers, sales directors, or entrepreneurs, which may not require a degree but do require experience and proven performance.

Is CSR a good entry level position?

A Customer Service Representative (CSR) role is often considered a good entry-level position because it requires minimal prior experience and helps develop communication, problem-solving, and interpersonal skills. It can serve as a stepping stone to other roles in customer support, sales, or management, often with opportunities for training and certification. However, job responsibilities can vary by employer, and some positions may require specific technical knowledge or certifications.
What cities are hiring for Member Service Rep jobs? Cities with the most Member Service Rep job openings:
What states have the most Member Service Rep jobs? States with the most job openings for Member Service Rep jobs include:
Member Service Rep jobs near you
Infographic showing various Member Service Rep job openings in the United States as of June 2026, with employment types broken down into 90% Full Time, and 10% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $33,096 per year, or $15.9 per hour.
Member Service Representative

Member Service Representative

Crunch Fitness

On-site

Other

Posted 11 days ago

Crunch Fitness rating

5.8

Company rating: 5.8 out of 10

Based on 142 frontline employees who took The Breakroom Quiz

39th of 61 rated gym and leisure clubs

Job description

Member Service Representative
Summary
Title: Member Service Representative ID: MSR 20243 Job Source: Crunch Fitness Location: Crown Heights Job Category: Sales
More about this job >
Description

Crunch Fitness is rapidly expanding across Michigan, and we're looking for a motivated Front Desk Agent to join our team. This role is essential in creating an outstanding first impression and delivering an exceptional member experience.

About the Role

The Member Services Representative (MSR) serves as the primary point of contact for all members and guests. You will provide a welcoming environment, support daily operations, and contribute to membership growth.

Key Responsibilities

Member Experience

  • Greet members and guests with professionalism and positive energy.

  • Engage with members and assist with questions, services, and general support.

  • Maintain a clean, organized, and welcoming front desk environment.

Sales & Enrollment

  • Conduct facility tours and present membership options.

  • Enroll new members and set up billing information.

  • Schedule new member onboarding sessions.

Front Desk Operations

  • Check members in according to company procedures.

  • Manage member accounts, updates, and inquiries.

  • Answer phone calls, schedule tours, and provide accurate club information.

  • Support retail sales and promote club amenities.

Team & Facility Support

  • Assist with light cleaning and maintenance reporting.

  • Support group class check-ins and app assistance.

  • Participate in team meetings and uphold Crunch's "No Judgments" philosophy.

Qualifications

  • Outgoing, energetic, and customer-focused.

  • Strong communication and problem-solving skills.

  • Ability to work collaboratively in a fast-paced environment.

  • Customer service, sales, or hospitality experience preferred.

  • CPR/AED certification (or completion within 30 days of hire).

Why Join Crunch

  • High-energy, inclusive work environment

  • Growth opportunities within a rapidly expanding brand

  • Access to premium fitness facilities and innovative programming


Location: In-person
Shift: Days/Afternoon/Evening/Weekends
Part-Time
Website: www.primetimefitness.org

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About Crunch Fitness

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Crunch is best known for our colorful personality and kickass group fitness and training programs that are #OnlyAtCrunch. With two brands, and a variety of membership options with no long-term commitments, the right Crunch experience is ready for you.

Industry

Fitness and sports centers

Company size

1,001 - 5,000 Employees

Headquarters location

New York, NY, US

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