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Member Relations Jobs (NOW HIRING)

Troon Golf

Member Relations Director

Flagstaff, AZ · On-site

Flagstaff Ranch Golf Club , located in Flagstaff, AZ , is pleased to announce an excellent career opportunity for a Member Relations Director ! We are seeking a driven individual who is eager to ...

John Reed Fitness

Member Relations

Santa Monica, CA · On-site

Member Relations plays an integral role in providing an elevated, seamless experience for JOHN REED members and guests. This role is responsible for welcoming members, supporting fitness operations ...

Central Health

Team Member Relations Partner

Austin, TX · Hybrid

Overview The Team Member Relations Partner is a specialized role within the People Department responsible for managing employee relations matters, conducting workplace investigations, and providing ...

Troon

Member Relations Director

Flagstaff, AZ · On-site

Flagstaff Ranch Golf Club , located in Flagstaff, AZ , is pleased to announce an excellent career opportunity for a Member Relations Director ! We are seeking a driven individual who is eager to ...

John Reed Fitness

Member Relations

Los Angeles, CA

$20/hr

Member Relations plays an integral role in providing an elevated, seamless experience for JOHN REED members and guests. This role is responsible for welcoming members, supporting fitness operations ...

Crossroads YMCA

Member Relations Champion

Gary, IN · On-site

$16/hr

The Member Relations Champion supports the mission of the Crossroads YMCA by creating a welcoming, safe, and engaging environment for all members, guests, and staff. This role combines front-line ...

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$25K

$47.1K

$67K

How much do member relations jobs pay per year?

As of Aug 11, 2026, the average yearly pay for member relations in the United States is $47,089.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $50,000.00 per year, depending on experience, location, and employer.

What are member relations?

Member relations is a job role focused on building and maintaining positive relationships with members or clients. It involves communication, problem-solving, and ensuring member satisfaction through personalized service and engagement strategies.

What are some common challenges faced in a member relations role and how can they be addressed?

In a Member Relations role, one common challenge is balancing the diverse needs and expectations of members while ensuring organizational policies are consistently applied. Handling difficult conversations or resolving conflicts diplomatically is often required. Building strong communication and active listening skills, as well as staying informed about company policies, helps address these challenges effectively. Collaboration with other departments, such as customer service and management, is also key to finding solutions and maintaining positive relationships.

What are the key skills and qualifications needed to thrive as a member relations professional?

To thrive as a Member Relations professional, you need strong customer service skills, problem-solving abilities, and typically a background in communications or business. Familiarity with CRM systems, membership management software, and data tracking tools is often required. Exceptional interpersonal skills, active listening, and conflict resolution abilities help build trust and rapport with members. These skills ensure member satisfaction, retention, and positive organizational reputation.
More about Member Relations jobs
What cities are hiring for Member Relations jobs? Cities with the most Member Relations job openings:
What are the most commonly searched types of Member Relations jobs? The most popular types of Member Relations jobs are:
What states have the most Member Relations jobs? States with the most job openings for Member Relations jobs include:
Member Relations jobs near you
Infographic showing various Member Relations job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $47,089 per year, or $22.6 per hour.

Member Relations Representative I

Bandera Electric Cooperative

Comfort, TX

Full-time

PTO

Re-posted 17 days ago

Job description

Come join us at Bandera Electric Cooperative (BEC) and BEC Fiber, where we are lighting the grid to empower our members!


Help us Reimagine Rural America!


Bandera Electric Cooperative proudly distributes electricity to members across seven counties in Central Texas. The BEC Fiber division began offering 100% fiber broadband in 2017 and currently provides fiber internet service to members and subscribers in eight counties in the Texas Hill Country.


We offer Highly Competitive Wages and a Generous Benefit Package!! (no waiting period - benefits start on first day). Paid time off and ten paid holidays.


BEC is seeking a dynamic people-person with a passion for providing exceptional customer service. As a full-time, Member Relations Representative I, you will serve as the first point of contact for member inquiries, addressing basic questions and issues related to electric, fiber, and energy services. For success in this position, ideal candidates must have the ability to multi-task, be dependable, and possess top-notch communication skills.



Essential Job Duties

  • Provide information about BEC's services and programs
  • Handle basic member inquiries via phone, email or in-person
    • Handle general inquiries, including billing
    • Process return mail
    • Process new and existing service/fiber applications
    • Process service orders
    • Process cash or electronic payments either received by mail, in-person, or digitally
    • Open, balance and close cash drawer daily with accuracy and in a timely manner
    • Document all inquiries and maintain accurate membership records
    • Maintain member's personal and contact information on accounts
    • Ensure all legal documentation is uploaded to member accounts
    • Provide support for outages or other emergency situations as required
  • Escalate complex issues to Member Relations Representative II or
    Supervisors as needed


Knowledge, Skills, and Abilities (KSA's)

  • Excellent customer service skills
  • Excellent communication and organizational skills
  • Strong problem-solving skills
  • Proficient in the use of Microsoft Office programs
  • Bilingual in Spanish preferred


Qualifications and Requirements


Education

  • High School diploma or equivalent


Experience

  • 1 to 2 years of customer service experience


Additional Requirements

  • Valid Texas Driver's License and related insurance
  • Must pass a background check and drug screening

Apply