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Member Relations Jobs (NOW HIRING)

John Reed Fitness

Member Relations

Santa Monica, CA · On-site

Member Relations plays an integral role in providing an elevated, seamless experience for JOHN REED members and guests. This role is responsible for welcoming members, supporting fitness operations ...

John Reed Fitness, LLC

Member Relations

Los Angeles, CA · On-site

$20/hr

Member Relations Member Relations plays an integral role in providing an elevated, seamless experience for JOHN REED members and guests. This role is responsible for welcoming members, supporting ...

John Reed Fitness

Member Relations

Los Angeles, CA · On-site

$20/hr

Member Relations plays an integral role in providing an elevated, seamless experience for JOHN REED members and guests. This role is responsible for welcoming members, supporting fitness operations ...

John Reed Fitness

Member Relations

Los Angeles, CA · On-site

$20/hr

Member Relations plays an integral role in providing an elevated, seamless experience for JOHN REED members and guests. This role is responsible for welcoming members, supporting fitness operations ...

John Reed Fitness

Member Relations

Santa Monica, CA · On-site

Member Relations plays an integral role in providing an elevated, seamless experience for JOHN REED members and guests. This role is responsible for welcoming members, supporting fitness operations ...

Goodwill Memphis

Team Member Relations

Memphis, TN · On-site

Responds to, investigates, and resolves team member relations issues in the best interests of the team member and Goodwill, ensuring a motivated and productive workforce and legal compliance for ...

The Ned & Ned's Club

Member Relations

Manhattan, NY · On-site

Member Relations The Ned NoMad is a new members' club and hotel that opened in the heart of New York in summer 2022. It's the first international 'Ned' site to open following the launch of The Ned ...

Crossroads YMCA Inc

Member Relations Champion

Gary, IN · On-site

$16/hr

Member Relations Champion Gary YMCA - Gary, IN Overview Position Type Part Time Description Pay starts at $16.00 per hour and up based on experience Join the Membership team at Gary's New YMCA ...

Central Health

Team Member Relations Partner

Austin, TX · On-site

Overview The Team Member Relations Partner is a specialized role within the People Department responsible for managing employee relations matters, conducting workplace investigations, and providing ...

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Member Relations information

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$25K

$47.1K

$67K

How much do member relations jobs pay per year?

As of Aug 11, 2026, the average yearly pay for member relations in the United States is $47,089.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $50,000.00 per year, depending on experience, location, and employer.

What are member relations?

Member relations is a job role focused on building and maintaining positive relationships with members or clients. It involves communication, problem-solving, and ensuring member satisfaction through personalized service and engagement strategies.

What are some common challenges faced in a member relations role and how can they be addressed?

In a Member Relations role, one common challenge is balancing the diverse needs and expectations of members while ensuring organizational policies are consistently applied. Handling difficult conversations or resolving conflicts diplomatically is often required. Building strong communication and active listening skills, as well as staying informed about company policies, helps address these challenges effectively. Collaboration with other departments, such as customer service and management, is also key to finding solutions and maintaining positive relationships.

What are the key skills and qualifications needed to thrive as a member relations professional?

To thrive as a Member Relations professional, you need strong customer service skills, problem-solving abilities, and typically a background in communications or business. Familiarity with CRM systems, membership management software, and data tracking tools is often required. Exceptional interpersonal skills, active listening, and conflict resolution abilities help build trust and rapport with members. These skills ensure member satisfaction, retention, and positive organizational reputation.
More about Member Relations jobs
What cities are hiring for Member Relations jobs? Cities with the most Member Relations job openings:
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What states have the most Member Relations jobs? States with the most job openings for Member Relations jobs include:
Member Relations jobs near you
Infographic showing various Member Relations job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $47,089 per year, or $22.6 per hour.

Team Member Relations Specialist

Central Health

Austin, TX • On-site

Full-time

Posted 29 days ago

Job description

Overview

The Team Member Relations Specialist is an entry-to-intermediate role within the People Department that supports employee relations matters and workplace investigations. This role is responsible for assisting in the intake, documentation, and resolution of employee concerns while ensuring alignment with organizational policies and employment laws.

Working under the guidance of the Manager, Strategic People Partners, the Specialist helps ensure issues are addressed promptly, consistently, and with a high degree of professionalism and confidentiality. This role partners closely with Strategic People Partners (SPPs), Support Partners, and leaders to support effective and compliant employee relations practices.

Responsibilities

Essential Functions-Support intake of employee relations concerns, including gathering initial information and documentation.-Assist in conducting workplace investigations (e.g., interviews, note-taking, evidence collection) under the guidance of a Partner.-Conduct lower-level investigations independently and assist the Team Member Relations Partner with more highlevel, complex investigations.-Maintain accurate, timely, and well-organized case documentation.-Ensure confidentiality and professionalism throughout all employee interactions.-Partner with Strategic People Partners (SPPs) and leaders to provide updates and coordinate next steps.-Assist in drafting investigation summaries, findings, and recommendations for review by a Partner.-Help guide leaders on basic employee relations practices and policy application.-Support administration and documentation of corrective actions.-Ensure consistent application of policies and procedures in day-to-day interactions.-Identify recurring issues and escalate to the Team Member Relations Partner for broader review.-Support development and maintenance of ER tools, templates, and documentation.-Participate in training and development to build investigative and employee relations expertise.

Qualifications

MINIMUM EDUCATION:

-Bachelor's Degree (higher degree accepted) in Human Resources, Business Administration (OR 5 years of related experience in lieu of degree)

REQUIRED EXPERIENCE:

-2 years of experience in HR, employee relations, or related field

-Basic knowledge of employment laws and HR practices

-Strong organizational and documentation skills

-Ability to handle sensitive and confidential information with discretion

-Strong communication and interpersonal skills

PREFERRED EDUCATION:

-Experience in healthcare, public sector, or similarly regulated environments

-Experience working within a Strategic People Partner (HRBP) model

Employment Type: FULL_TIME

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