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$27K

$77.8K

$136.5K

How much do member engagement advisor jobs pay per year?

As of Aug 16, 2026, the average yearly pay for member engagement advisor in the United States is $77,797.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $94,000.00 per year, depending on experience, location, and employer.

What is the difference between Member Engagement Advisor vs Member Services Coordinator?

AspectMember Engagement AdvisorMember Services Coordinator
Required CredentialsTypically requires a bachelor's degree in communications, marketing, or related fieldOften requires a high school diploma or associate degree, with customer service experience
Work EnvironmentEngages directly with members to foster engagement, often in a client-facing roleProvides support and assistance to members, handling inquiries and administrative tasks
Employer & Industry UsageCommon in nonprofit, membership organizations, and associationsWidely used in similar industries for member support roles

The Member Engagement Advisor focuses on building relationships and increasing member involvement, requiring strategic communication skills. In contrast, the Member Services Coordinator primarily handles member inquiries and administrative support. Both roles are essential for member retention but differ in scope and responsibilities.

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Member Engagement Advisor jobs near you
Infographic showing various Member Engagement Advisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $77,797 per year, or $37.4 per hour.

Member Engagement Specialist - Personal Banker

City & County Credit Union

Golden Valley, MN

$20 - $24.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

CCCU is looking for a Member Engagement Specialist (MES), the credit union's version of a personal banker. You'll be responsible for assisting our members in opening and managing their accounts and finances by building long-term relationships and cross-selling the products and services that will help them be financially successful. We are looking for excellent communicators with solid knowledge of banking processes and products. Sales, banking and customer service experience can help you succeed in this role. The ideal candidate is passionate about helping others with accuracy, is self-driven, and familiar with financial institution regulations.

Responsibilities

  • Assist and educate members on credit union products and services for their financial needs (e.g. loan products, online and mobile services, etc.)
  • Manage member accounts professionally and securely: open, close and oversee transactions (e.g. deposits, withdrawals, transfers, and payments)
  • Research and resolve issues with accounts and services in a timely manner
  • Assist in conducting and documenting branch and drawer audits
  • Refer members to in-branch financial experts, as needed (e.g First Mortgage and Financial advisors)
  • Follow Bank Secrecy Act (BSA) policies and procedures as they relate to this position.
  • Other responsibilities as assigned.

Skills & Qualifications

  • Proven experience as a personal banker or credit union equivalent; experience in sales and customer service is a plus
  • Knowledge of personal banking practices and regulations
  • Familiarity with banking software; excellent use of MS Office
  • Ability to work diligently and independently to meet goals with high attention to detail, accuracy and thoroughness, with little supervision
  • Excellent communication skills
  • Member-oriented approach to handling problems with a positive attitude
  • High School diploma required, Associates or Bachelor degree preferred
  • 2+ years prior credit union or banking experience preferred

Hours & Work Schedule:

  • 40 hours/week
  • Monday through Friday

Benefits:

  • Health, dental and vision insurance
  • Health Savings/ Flexible Spending accounts
  • 401(k) and pension plan
  • Life insurance and supplemental insurance
  • Paid time off out of the office - Vacation time, Sick time and Paid Holidays
  • Employee referral program
  • Plus much more!

Apply