... Medicare beneficiaries with applications and enrollments. * Develop new business opportunities utilizing company-provided marketing resources. * Retain clients through exceptional customer service ...
... Medicare beneficiaries with applications and enrollments. * Develop new business opportunities utilizing company-provided marketing resources. * Retain clients through exceptional customer service ...
IN-Elkhart Insurance Agent
Elkhart, IN · On-site
$49K/yr
... Medicare beneficiaries with applications and enrollments. * Develop new business opportunities utilizing company-provided marketing resources. * Retain clients through exceptional customer service ...
IN-Elkhart Insurance Agent
Elkhart, IN · On-site
$49K/yr
... Medicare beneficiaries with applications and enrollments. * Develop new business opportunities utilizing company-provided marketing resources. * Retain clients through exceptional customer service ...
IN-Elkhart Insurance Agent
Elkhart, IN · On-site
$49K - $200K/yr
... Medicare beneficiaries with applications and enrollments. * Develop new business opportunities utilizing company-provided marketing resources. * Retain clients through exceptional customer service ...
IN-Elkhart Insurance Agent
Elkhart, IN · On-site
$49K - $200K/yr
... Medicare beneficiaries with applications and enrollments. * Develop new business opportunities utilizing company-provided marketing resources. * Retain clients through exceptional customer service ...
IN-Terre Haute Insurance Agent
Terre Haute, IN · On-site
$49K - $200K/yr
Educate the retirement community on products from various carriers. * Assist Medicare beneficiaries with applications and enrollments. * Generate new business from company provided marketing * Retain ...
IN-Terre Haute Insurance Agent
Terre Haute, IN · On-site
$49K - $200K/yr
Educate the retirement community on products from various carriers. * Assist Medicare beneficiaries with applications and enrollments. * Generate new business from company provided marketing * Retain ...
IN-Terre Haute Insurance Agent
Terre Haute, IN · On-site
$49K/yr
Educate the retirement community on products from various carriers. * Assist Medicare beneficiaries with applications and enrollments. * Generate new business from company provided marketing * Retain ...
IN-Terre Haute Insurance Agent
Terre Haute, IN · On-site
$49K/yr
Educate the retirement community on products from various carriers. * Assist Medicare beneficiaries with applications and enrollments. * Generate new business from company provided marketing * Retain ...
... retention. Reporting & Performance Management * Track referral activity, conversion rates ... Strong understanding of skilled nursing, rehabilitation, long-term care, Medicare, Medicare ...
... retention. Reporting & Performance Management * Track referral activity, conversion rates ... Strong understanding of skilled nursing, rehabilitation, long-term care, Medicare, Medicare ...
... retention. Reporting & Performance Management * Track referral activity, conversion rates ... Strong understanding of skilled nursing, rehabilitation, long-term care, Medicare, Medicare ...
Quick apply
... retention. Reporting & Performance Management * Track referral activity, conversion rates ... Strong understanding of skilled nursing, rehabilitation, long-term care, Medicare, Medicare ...
Ensure compliance with all federal, state, Medicare, Medicaid, Medicaid Waiver, and Home Health ... Support recruitment, retention, workforce planning, succession planning, and employee engagement ...
Ensure compliance with all federal, state, Medicare, Medicaid, Medicaid Waiver, and Home Health ... Support recruitment, retention, workforce planning, succession planning, and employee engagement ...
Chief Operating Officer (COO)
Indianapolis, IN · On-site
$180 - $260/hr
Ensure compliance with all federal, state, Medicare, Medicaid, Medicaid Waiver, and Home Health ... Support recruitment, retention, workforce planning, succession planning, and employee engagement ...
Chief Operating Officer (COO)
Indianapolis, IN · On-site
$180 - $260/hr
Ensure compliance with all federal, state, Medicare, Medicaid, Medicaid Waiver, and Home Health ... Support recruitment, retention, workforce planning, succession planning, and employee engagement ...
Ensure compliance with all federal, state, Medicare, Medicaid, Medicaid Waiver, and Home Health ... Support recruitment, retention, workforce planning, succession planning, and employee engagement ...
Ensure compliance with all federal, state, Medicare, Medicaid, Medicaid Waiver, and Home Health ... Support recruitment, retention, workforce planning, succession planning, and employee engagement ...
Ensure compliance with all federal, state, Medicare, Medicaid, Medicaid Waiver, and Home Health ... Support recruitment, retention, workforce planning, succession planning, and employee engagement ...
Ensure compliance with all federal, state, Medicare, Medicaid, Medicaid Waiver, and Home Health ... Support recruitment, retention, workforce planning, succession planning, and employee engagement ...
Care Management Nurse, PRN
Vincennes, IN · On-site
... Medicare, VA, self pay and Humana Medicare. * Demonstrates knowledge of Federal and State ... Benefits We pride ourselves in retaining our top talent by offering work environments that support ...
Care Management Nurse, PRN
Vincennes, IN · On-site
... Medicare, VA, self pay and Humana Medicare. * Demonstrates knowledge of Federal and State ... Benefits We pride ourselves in retaining our top talent by offering work environments that support ...
Care Management Nurse
Vincennes, IN · On-site
... Medicare, VA, self pay and Humana Medicare. * Demonstrates knowledge of Federal and State ... Benefits We pride ourselves in retaining our top talent by offering work environments that support ...
Care Management Nurse
Vincennes, IN · On-site
... Medicare, VA, self pay and Humana Medicare. * Demonstrates knowledge of Federal and State ... Benefits We pride ourselves in retaining our top talent by offering work environments that support ...
... our Medicare Advantage health plan. Key responsibilities: * Foster trusted and productive ... retention * Deliver on tailored engagement strategies for partners to address their concerns and ...
... our Medicare Advantage health plan. Key responsibilities: * Foster trusted and productive ... retention * Deliver on tailored engagement strategies for partners to address their concerns and ...
Partner Success Manager
Indianapolis, IN · On-site
... our Medicare Advantage health plan. Key responsibilities: * Foster trusted and productive ... retention * Deliver on tailored engagement strategies for partners to address their concerns and ...
Partner Success Manager
Indianapolis, IN · On-site
... our Medicare Advantage health plan. Key responsibilities: * Foster trusted and productive ... retention * Deliver on tailored engagement strategies for partners to address their concerns and ...
Care Management Nurse, PRN
Vincennes, IN · On-site
... Medicare, VA, self pay and Humana Medicare. * Demonstrates knowledge of Federal and State ... Benefits We pride ourselves in retaining our top talent by offering work environments that support ...
Care Management Nurse, PRN
Vincennes, IN · On-site
... Medicare, VA, self pay and Humana Medicare. * Demonstrates knowledge of Federal and State ... Benefits We pride ourselves in retaining our top talent by offering work environments that support ...
Care Management Nurse
Vincennes, IN · On-site
... Medicare, VA, self pay and Humana Medicare. * Demonstrates knowledge of Federal and State ... Benefits We pride ourselves in retaining our top talent by offering work environments that support ...
Care Management Nurse
Vincennes, IN · On-site
... Medicare, VA, self pay and Humana Medicare. * Demonstrates knowledge of Federal and State ... Benefits We pride ourselves in retaining our top talent by offering work environments that support ...
... chose. * Long-term retention incentive up to $50,000 on top of your pay. * Full benefits. for ... Must be opted-in with Medicare * Successful completion of an accredited residency program.
... chose. * Long-term retention incentive up to $50,000 on top of your pay. * Full benefits. for ... Must be opted-in with Medicare * Successful completion of an accredited residency program.
... chose. * Long-term retention incentive up to $50,000 on top of your pay. * Full benefits. for ... Must be opted-in with Medicare * Successful completion of an accredited residency program.
New
Quick apply
... chose. * Long-term retention incentive up to $50,000 on top of your pay. * Full benefits. for ... Must be opted-in with Medicare * Successful completion of an accredited residency program.
New
Intake Specialist (Bilingual) - Bendix Clinic, South Bend
South Bend, IN · On-site
$16.85 - $18.87/hr
IHC's robust benefits and compensation package includes: * $1000.00 retention bonus paid after one ... Determines eligibility and signs up eligible clients for Medicaid or Medicare part D, refers ...
Intake Specialist (Bilingual) - Bendix Clinic, South Bend
South Bend, IN · On-site
$16.85 - $18.87/hr
IHC's robust benefits and compensation package includes: * $1000.00 retention bonus paid after one ... Determines eligibility and signs up eligible clients for Medicaid or Medicare part D, refers ...
Medicare Retention information
What is Medicare retention?
Medicare retention refers to the efforts and strategies used by health insurance companies or agencies to keep their existing Medicare members enrolled year after year. This involves providing excellent customer service, educating members about their benefits, and addressing any concerns or issues that may cause members to switch plans or providers. Retention specialists may also help members understand changes in their coverage and guide them through the annual enrollment process to ensure their health care needs continue to be met.
What are the key skills and qualifications needed to thrive as a Medicare Retention Specialist?
To thrive as a Medicare Retention Specialist, you need in-depth knowledge of Medicare plans, strong customer service skills, and preferably a health insurance license. Familiarity with CRM software, call center platforms, and regulatory compliance tools is typically required. Excellent communication, active listening, and problem-solving abilities are vital for building trust and addressing member concerns. These skills are crucial for retaining clients, ensuring compliance, and maintaining customer satisfaction in a highly regulated industry.
What are some common challenges faced in a Medicare Retention role, and how can they be effectively managed?
Professionals in Medicare Retention often encounter challenges such as addressing members' concerns about plan changes, navigating complex healthcare regulations, and ensuring clear communication with a diverse client base. Effectively managing these challenges involves staying updated on Medicare policies, developing strong problem-solving skills, and building trust with clients through empathetic and proactive service. Success in this role also depends on collaborating closely with enrollment, customer service, and compliance teams to provide seamless support and retain members.
What is the difference between Medicare Retention vs Medicare Customer Service Representative?
| Aspect | Medicare Retention | Medicare Customer Service Representative |
|---|---|---|
| Primary Role | Retaining existing Medicare members, addressing concerns, and reducing cancellations | Assisting beneficiaries with inquiries, enrollment, and plan options |
| Required Skills | Communication, problem-solving, knowledge of Medicare plans | Customer service, communication, Medicare plan knowledge |
| Work Environment | Call centers, insurance offices, remote work | Call centers, insurance companies, remote work |
| Certifications | Medicare knowledge, customer service skills | Medicare knowledge, customer service skills |
While both roles involve working with Medicare beneficiaries, Medicare Retention focuses on maintaining existing members and reducing cancellations, whereas Medicare Customer Service Representatives primarily assist with inquiries and enrollment. Both positions require strong communication skills and Medicare knowledge, often working in similar environments.
What are popular job titles related to Medicare Retention jobs in Indiana?
For Medicare Retention jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Medicare Retention jobs in Indiana look for?
The top searched job categories for Medicare Retention jobs in Indiana are:
What cities in Indiana are hiring for Medicare Retention jobs?
Cities in Indiana with the most Medicare Retention job openings:
$200K/yr
Full-time
Re-posted 18 days ago
Job description
Join American Senior Benefits – A Career That Puts Clients First!
At American Senior Benefits, we offer a hybrid sales opportunity unlike any other in the industry. Gain access to more than 220 leading insurance carriers, allowing you to confidently assist your clients without the concerns of brand recognition challenges, chargebacks, or client retention struggles.
Who We Proudly Represent:Aetna
Gerber
Mutual of Omaha
Allianz
Humana
Wellcare
John Hancock
UnitedHealthcare
… etc.
We want dedicated professionals who are driven to do the right thing and committed to helping people every step of the way. If you’re ready to build a stable, rewarding career, join us today!
Responsibilities and Duties:
- Educate the retirement community on products from various carriers.
- Assist Medicare beneficiaries with applications and enrollments.
- Develop new business opportunities utilizing company-provided marketing resources.
- Retain clients through exceptional customer service
Hear From Our Agents
Requirements:
- Health and Life insurance license OR willing to obtain a license
- Ability to pass a criminal background check
- Exceptional verbal communication and active listening skills over the phone and in-person.
- Computer literacy
- Strong organizational and multitasking abilities
- Ability to work in office a few days a week and ability to build a schedule around your clients.
Compensation is highly customizable and will be reviewed directly with management.
USD $49,000.00 - USD $200,000.00 /Yr.