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Medical Records Retrieval Jobs in Raleigh, NC (NOW HIRING)

Medi-Weightloss

Medical Assistant

Raleigh, NC · On-site

$15.75 - $20/hr

Retrieve and review patient lab results to support seamless care. * Assist physicians or mid-level ... Perform daily scanning and uploading of patient documents to maintain organized records. * Train ...

Medi-Weightloss

Medical Assistant

Chapel Hill, NC

$16.25 - $20.75/hr

Retrieve and review patient lab results to support seamless care. * Assist physicians or mid-level ... Perform daily scanning and uploading of patient documents to maintain organized records. * Train ...

Duke Health

Provider Support Assistant - GI Admin

Durham, NC · On-site

$18 - $23.50/hr

... Outside medical providers, laboratories, pharmacies, and patients) or direct callers to the ... Retrieve voicemails the same day, record all information and date and time of the message, return ...

Duke Health

Provider Support Assistant - GI Admin

Durham, NC · On-site

$18 - $23.50/hr

... Outside medical providers, laboratories, pharmacies, and patients) or direct callers to the ... Retrieve voicemails the same day, record all information and date and time of the message, return ...

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All JobsMedical Records Retrieval JobsMedical Records Retrieval Jobs in Raleigh, NC

Medical Records Retrieval information

See Raleigh, NC salary details

$27.7K

$43.1K

$58.8K

How much do medical records retrieval jobs pay per year?

As of Jun 14, 2026, the average yearly pay for medical records retrieval in Raleigh, NC is $43,087.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $49,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Medical Records Retrieval position, and why are they important?

To thrive in Medical Records Retrieval, you need strong attention to detail, basic knowledge of healthcare documentation, and familiarity with HIPAA regulations, often supported by a high school diploma or equivalent. Proficiency in electronic health record (EHR) systems and document management software is commonly required, and certification as a Registered Health Information Technician (RHIT) may be preferred for some positions. Excellent organizational skills, effective communication, and the ability to manage time efficiently are valuable soft skills for this role. These competencies ensure the accurate, timely, and confidential retrieval of medical records, which supports patient care and compliance with healthcare regulations.

What are the typical daily responsibilities for someone working in Medical Records Retrieval?

Professionals in Medical Records Retrieval are responsible for locating, organizing, and delivering patient health records in accordance with legal and organizational guidelines. On a daily basis, this may involve responding to records requests from healthcare providers, insurance companies, or patients, verifying authorization documents, and tracking requests through electronic management systems. The role requires frequent coordination with medical staff, office administrators, and other recordkeeping personnel to ensure information accuracy and privacy. As you gain experience, you may take on additional tasks such as auditing records for compliance, assisting with process improvements, or training new staff on retrieval procedures.

What is a Medical Records Retrieval job?

A Medical Records Retrieval job involves obtaining patient medical records from healthcare providers, hospitals, and insurance companies. Professionals in this role handle requests, verify authorizations, and ensure compliance with privacy regulations like HIPAA. They may work for law firms, insurance companies, or healthcare organizations that need medical records for claims, legal cases, or patient care. Strong attention to detail, communication skills, and knowledge of medical terminology are essential for success in this field.

What are popular job titles related to Medical Records Retrieval jobs in Raleigh, NC? For Medical Records Retrieval jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Medical Records Retrieval jobs in Raleigh, NC look for? The top searched job categories for Medical Records Retrieval jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Medical Records Retrieval jobs? Cities near Raleigh, NC with the most Medical Records Retrieval job openings:
Medical Records Retrieval jobs near you
Infographic showing various Medical Records Retrieval job openings in Raleigh, NC as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $43,087 per year, or $20.7 per hour.

FT Staff: Records Specialist-Transfer Credit

Shaw University

Raleigh, NC • On-site

Full-time

Posted 4 days ago

Job description

Job Summary:
Reporting to the Registrar, the Records Specialist- Transfer Credit provides frontline administrative and technical
support within the Office of the Registrar and serves as a primary point of contact for students, faculty, staff, and
external stakeholders. This role is responsible for delivering exceptional customer service, processing transfer
credit evaluations, handling registrar-related documentation, and maintaining accurate student records. The
specialist ensures the efficient operation of daily registrar functions while upholding institutional policies and
regulatory requirements.
Essential Job Function:
1. Essential Job Functions: Provides prompt and courteous professional customer service in the following
PRIMARY areas:
  • A. Transfer Credit & Academic Records Processing
    Process course transfer credit evaluations in accordance with university policies and maintain detailed and
    accurate documentation.
  • Communicate with students, academic departments, and external institutions to verify course information and
    resolve transfer-related inquiries.
  • Perform accurate data entry and updates to student records, ensuring compliance with FERPA and institutional
    standards. B. Customer Service and Communication
  • Answer and route incoming telephone calls; provide clear, accurate information regarding registrar services,
    policies, and procedures.
  • Serve as the primary in-person and virtual point of contact to assist students, faculty, staff, and external customers
    with questions or requests.
  • Manage incoming and outgoing internal and external mail, ensuring timely distribution and handling.
  • C. Registrar Forms & Documentation Processing
  • Review, process, and track all registrar-related forms, including add/drop requests, name or address changes,
    enrollment verifications, and other academic record updates.
  • Process transcript requests, diploma requests, and replacement document requests with a focus on accuracy and
    confidentiality.
  • Support graduation audit processes by reviewing graduation application submissions, verifying required
    documentation, and routing items for final approval.
  • D. Registration & Enrollment Support
  • Assist students throughout the registration process, including schedule changes, troubleshooting registration
    issues, and providing policy guidance.
  • Help maintain accurate and timely updates to the student information system related to enrollment and academic
    records.
    E. Administrative Support
  • Maintain organized digital and physical filing systems to support efficient retrieval of academic records and office
    documentation.
  • Assist with preparation and distribution of official communications, notices, and reports as directed by Registrar's
    Office leadership.
  • Provide general administrative support to the Registrar and contribute to process improvements and special
    projects as assigned.
  • Other Duties as assigned.

Supervisory Responsibilities
None
Minimum Job Qualifications Education and/or Experience:
• Three years of related work experience in customer service and administrative support.
• Associate Degree
• Specialized computer skills training with proficiency in mail merge, email, basic spreadsheet functions,
proper document preparation and formatting, and general business protocol.
Prefer
• Experience in an institution of Higher Education:
• Bachelor's Degree
• Or an equivalent combination of training and experience.
Qualifications
• Strong customer service and communication skills.
• Ability to manage confidential information responsibly and professionally.
• Strict adherence to FERPA and institutional privacy standards is required when handling sensitive student
records.
• Excellent organizational skills and attention to detail.
• Proficiency with student information systems and general office software.
• Ability to develop and maintain thorough familiarity with the university undergraduate catalog and apply
academic policy to specific tasks.
• Ability to be an effective team player in a busy, fast-paced office environment.
• Proficiency with the Microsoft Office Suite and the ability to learn new systems quickly.
• Ability to multitask, prioritize workload, and manage competing deadlines.
• Must work extended hours leading up to commencement and the day of commencement.
• Must be able to work flexible hours when necessary.
Certificates, Licenses or Registrations
None
Other Competencies:
Must have a philosophy that is consistent with the Mission, Vision and Core Values of the organization. Vision,
commitment, and experience in achieving goals and pursuing excellence is critical. Strong oral and written
presentation skills. Ability to work well independently and as a member of a team. Excellence in organization,
decision-making, problem-solving and creating a collaborative environment. Ability to manage multiple projects
simultaneously. Must be able to read, write and speak fluently in English.
Physical Demands:
Ability to sit or stand for up to 8 hours/day. Some lifting (up to 25 pounds occasionally), bending, and carrying. The employee is regularly required to talk and hear, and to use hands and fingers to handle or feel; ability to endure long travel times.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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