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Medical Receptionist Jobs in Oak Ridge, TN (NOW HIRING)

Lithia & Driveway

Receptionist

Knoxville, TN · On-site

$15 - $19.75/hr

Medical, Dental and Vision Plans * Paid Holidays & PTO * Short and Long-Term Disability * Paid Life Insurance * 401(k) Retirement Plan * Employee Stock Purchase Plan * Lithia Learning Center

21st Mortgage Corporation

Receptionist

Knoxville, TN · On-site

$15 - $19.75/hr

Receptionist Receptionists will answer incoming calls routed to the reception queue. The receptionist will need to greet the customer, understand the nature of the call, and identify the correct 21st ...

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All JobsMedical Receptionist JobsMedical Receptionist Jobs in Oak Ridge, TN

Medical Receptionist information

See Oak Ridge, TN salary details

$10

$16

$22

How much do medical receptionist jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for medical receptionist in Oak Ridge, TN is $16.93, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $18.37 per hour, depending on experience, location, and employer.

What is a medical receptionist?

Medical receptionists are the first point of contact for patients at healthcare facilities such as clinics, hospitals, and doctors' offices. They greet patients, schedule appointments, answer phone calls, and manage patient records. In addition to administrative duties, medical receptionists often assist with basic patient inquiries and help ensure the smooth operation of the front desk. Their role is essential in providing a welcoming and organized environment for both patients and healthcare staff.

What are the duties of a medical receptionist?

Medical Receptionists are the front desk workers at doctor’s offices, clinics, hospitals, and other health care facilities. They are responsible for checking in patients, ensuring health insurance and all information is updated, scheduling appointments, answering questions, and handling co-pays and billing. In addition to managing patient check-ins, they are also responsible for filing and organizing patient documentation.

What are the key skills and qualifications needed to thrive as a medical receptionist, and why are they important?

To thrive as a Medical Receptionist, you need organizational skills, attention to detail, and familiarity with medical terminology, typically supported by a high school diploma or equivalent. Experience with electronic health record (EHR) systems, scheduling software, and telephone systems is commonly required. Outstanding interpersonal skills, professionalism, and the ability to multitask help you excel when interacting with patients and medical staff. These competencies ensure efficient office operations, positive patient experiences, and effective communication within a healthcare environment.

What are common challenges faced by medical receptionists, and how can they be managed?

Medical receptionists often encounter high patient volumes, frequent interruptions, and the need to juggle multiple tasks such as scheduling, billing, and handling sensitive information. Staying organized and maintaining clear communication with both patients and healthcare providers are essential for managing these challenges. Many clinics offer training on electronic health record (EHR) systems and front-desk procedures, which can help new hires adapt quickly. Building strong teamwork with clinical staff also ensures a smoother workflow and better patient experience.

What is the difference between Medical Receptionist vs Medical Assistant?

AspectMedical ReceptionistMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationPost-secondary education; certification often preferred
Work EnvironmentFront desk, administrative area in clinics or hospitalsClinical setting, assisting with patient care and procedures
Job DutiesScheduling appointments, answering phones, patient check-in/outTaking vital signs, preparing patients for exams, assisting providers

While both roles work in healthcare settings, Medical Receptionists focus on administrative tasks at the front desk, whereas Medical Assistants perform clinical duties to support patient care. Both roles require strong communication skills and familiarity with medical environments, but Medical Assistants typically need additional clinical training and certification.

Is a medical receptionist a good career?

A medical receptionist is a vital role in healthcare settings, responsible for managing patient appointments, records, and communication. It offers opportunities for stable employment, customer service skills development, and typically requires basic computer and communication skills. The career can lead to advancement in healthcare administration with experience and additional training.

Is it hard being a medical receptionist?

Being a medical receptionist involves managing patient interactions, scheduling appointments, and handling administrative tasks, which can be fast-paced and require strong organizational and communication skills. The job often requires multitasking, attention to detail, and proficiency with office software, but it can be manageable with experience and training.

What are the requirements to be a medical receptionist?

Medical receptionists typically need a high school diploma or equivalent, strong communication and organizational skills, and proficiency with office software and electronic health records. Some employers may prefer previous experience in healthcare settings or certification in medical office administration.
More about Medical Receptionist jobs

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The top searched job categories for Medical Receptionist jobs in Oak Ridge, TN are:

What cities near Oak Ridge, TN are hiring for Medical Receptionist jobs?

Cities near Oak Ridge, TN with the most Medical Receptionist job openings:

Medical Receptionist jobs near you
Infographic showing various Medical Receptionist job openings in Oak Ridge, TN as of August 2026, with employment types broken down into 88% Full Time, 6% Part Time, and 6% Contract. Highlights an 100% In-person job distribution, with an average salary of $35,214 per year, or $16.9 per hour.

Medical Receptionist - Knoxville, TN

Crossroads Treatment Centers

Knoxville, TN

$15.75 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description

Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients.

Day in the Life of a Patient Ambassador

  • Responsible for providing excellent customer service checking in patients, receiving payments, and assisting in daily operations.

  • Maintain friendly, professional attitude towards patients, offer a "white glove" experience.

  • Provide an exceptional experience by guiding new patients through their intake process.

  • Collect urine and saliva samples for patient drug screens as needed

  • Maintains daily financial records and reports

  • Coordinates with medical and clinical staff to coordinate intakes

  • Provides clerical and logistical support

  • Oversees patient accounts and financial responsibilities

Education and Experience requirements

  • At minimum, High School Diploma or GED required.

  • Customer Service experience in a fast paced environment preferred.

  • Experience in healthcare, addiction medicine, office administration preferred.

  • Lived Addiction experience is a plus.

Location & Schedule

2001 Highland Avenue
Knoxville, TN 37916

  • Monday-Friday; 8:00am-5:00pm

Position Benefits

  • Have a daily impact on many lives.

  • Excellent training if you are new to this field.

  • Mileage reimbursement (if applicable) Crossroads matches the current IRS mileage reimbursement rate.

  • Community events that promotes belonging and education. Includes but not limited to community cook outs, various fairs related to addiction treatment and outreach, parades, addiction awareness for schools, and holiday events.

  • Opportunity to save lives everyday!

Benefits Package

  • Medical, Dental, and Vision Insurance

  • PTO

  • Variety of 401K options including a match program with no vesture period

  • Annual Continuing Education Allowance (in related field)

  • Life Insurance

  • Short/Long Term Disability

  • Paid maternity/paternity leave

  • Mental Health day

  • Calm subscription for all employees

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