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Library Assistant II

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Library Assistant II

Salary

$43,696.64 - $73,207.11 Annually

Location

City of Norfolk, Norfolk, VA

Job Type

Intermittent Temporary

Job Number

14152

Department

Library

Opening Date

06/04/2026

Closing Date

6/14/2026 11:59 PM Eastern

• Description

• Benefits

• Questions

Description

The City of Norfolk's Department of Libraries is currently seeking a part-time Library Assistant II for its Larchmont Branch. This position assists with the daily operations of the library. Performs administrative duties including typing, filing, ordering supplies, and assisting with events. Provides customer service to patrons by providing information, promoting general usage of facilities, and operating all library equipment.

The Norfolk Public Library offers equal opportunity access to information, high quality book and multimedia materials, programs, exhibits, online resources, and technology to meet the needs of our diverse community for life-long learning, cultural enrichment, and intellectual stimulation. To fulfill its mission, the Library employs a knowledgeable, well-trained staff committed to excellent service and civility.

Departmental Hiring Salary Range: $21.00 Hourly

Essential Functions

Essential functions include but are not limited to:

• Performs circulation activities by checking materials in and out, reserving material requests, registering new patrons, coordinating interlibrary loans and collecting fees.

• Provides customer service by providing assistance with computers and equipment, searching database for information and resources and recommending reading material.

• Receives returning library materials and shelves them in designated locations.

• Assists with events by setting up displays and researching and preparing information about authors.

Education/Experience

Work requires knowledge of a specific vocational, administrative, or technical nature which may be obtained with six months/one year of advanced study or training past the high school equivalency. Junior college, vocational, business, technical or correspondence schools are likely sources. Appropriate certification may be awarded upon satisfactory completion of advanced study or training.

One year of experience in library or related customer service work..

Additional Information & Requirements

• Valid Driver's license or Commercial Driver's license may be required depending on assignment.

Work Hours: Not to exceed 1,040 hours per fiscal year (approximately 20 hours per week); evenings and weekends

• Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.

• Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.

• Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.

• Retirement

If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

• The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution.

NOTE:

The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Non-City

Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.

01

The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.

• I understand and will answer the following supplemental questions completely and thoroughly.

02

Are you a current or previous City of Norfolk employee?

• Yes - I am a current City of Norfolk Employee

• Yes - I am a previous City of Norfolk Employee

• No - I am not a previous or current City of Norfolk employee

03

Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.

04

Do you have a valid driver's license?

• Yes

• No

05

Please select the highest level of education you have completed.

• Less than High School Diploma/Equivalency

• High School Diploma/GED

• Some College (6 months or more)

• Vocational/Technical Degree

• Associate's Degree

• Bachelor's Degree

• Master's Degree or higher

06

How many years of library experience, including unpaid and volunteer experience, do you have?

• No experience

• Less than a year

• 1-2 years

• 3-5 years

• More than 5 years

07

Please describe any library work experience, including any unpaid and volunteer experience. If no experience, type N/A.

08

How many years of customer service experience, including unpaid and volunteer experience, do you have?

• No experience

• Less than a year

• 1-2 years

• 3-5 years

• More than 5 years

09

This position requires a proficient level of computer skills. Please select the response that best describes your computer skill level, including using Microsoft Office (Word, Excel, and PowerPoint).

• I do not have any experience with using Microsoft Office.

• I have beginner-level experience using computers randomly and require further training.

• I have a proficient level of experience using computers regularly and can assist others with using a computer.

• I have advanced experience using computers daily and can train others on new software.

10

This position requires the ability to work nights and weekends. Are you able and willing to accept this scheduling requirement?

• Yes

• No

11

This position may require short or long term assignment at alternate locations. Are you able and willing to accept this scheduling requirement?

• Yes

• No

12

Please indicate your veteran status. (A copy of your long form DD-214 may be required)

• I am not a Veteran

• I am a Veteran

• I am a Disabled Veteran

Required Question

Employer

City of Norfolk

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