Medical Intake Representative Jobs (NOW HIRING)

Atlantic Cove Medical Group is a leading healthcare provider committed to offering comprehensive medical care to our community. We are seeking a dedicated and professional Medical Intake Representative to join our team. The ideal candidate will be the first point of contact for our patients, setting the tone for a positive and caring experience.

Job Summary: As a Medical Intake Representative, you will play a crucial role in managing the flow of our medical office operations. You will be responsible for handling incoming calls, registering new patients, sending email correspondence, scheduling patient appointments, and ensuring that all patient interactions are handled with empathy, efficiency, and professionalism.

Key Responsibilities:

• Answer and manage incoming calls with professionalism and in a timely manner.
• Register new patients into the EMR system, ensuring accuracy in data entry and documentation.
• Email new patients to request necessary documents, providing clear instructions and deadlines.
• Schedule and confirm patient appointments, managing the calendar to optimize patient flow and satisfaction.
• Route calls to appropriate individuals and departments within the office, ensuring clear and concise communication.
• Perform clerical and administrative tasks, including but not limited to filing, data entry, and maintenance of patient records.
• Maintain confidentiality and adhere to HIPAA regulations at all times.

Qualifications:

• High school diploma or equivalent; further certification in office management or medical administration is a plus.
• Bilingual is a plus.
• Proven experience as a receptionist, intake coordinator, or similar role, preferably in a healthcare setting.
• Excellent communication skills, both written and verbal.
• Proficiency in MS Office 365 and patient management software.
• Strong organizational and multitasking abilities.
• Strong attention to detail.
• A patient and compassionate approach with the ability to handle sensitive information discreetly.
• Ability to work well under pressure in a fast-paced environment.

What We Offer:

• A supportive and collaborative work environment.
• Opportunities for professional growth and development.
• Competitive salary.

If you are a proactive, empathetic, and organized individual looking to make a difference in patients' lives, we would love to hear from you. Please submit your resume and a cover letter outlining your suitability for the role.

Atlantic Cove Medical Group is dedicated to enhancing the health and well-being of our patients. We are a comprehensive medical organization, integrating cutting-edge primary and interventional care, biomedical research, health data analytics, technology, and pharmaceutical expertise. This vertical integration empowers our patients to access value-based medical care all under one roof. Our services encompass chronic disease management, medication management, wound care, screening tests, weight loss, hormone replacement therapy, minor surgical procedures, biomedical research, home healthcare, telehealth, remote patient monitoring, cancer follow-up, and mental health management. At Atlantic Cove Medical Group, we are committed to providing comprehensive and personalized care to improve the lives of our patients.

Working for our medical practice offers a unique and rewarding experience for individuals passionate about healthcare. We are a patient-focused organization, known for our compassionate patient care. Our doctors come highly recommended, embodying a commitment to improving the lives of those we serve. As a growing clinic, we have the opportunity to make a significant impact on the community and shape people's lives positively. We pride ourselves on the integration of precision care, where every patient is treated with personalized attention, combined with cutting-edge research and technology. Joining our team means being part of a healthcare environment that values excellence, empathy, and innovation in equal measure