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Non Clinical Intake Representative Jobs (NOW HIRING)

RE Pharmacy

Intake Representative

Palm Desert, CA · On-site

$20 - $25/hr

Intake Representative Department: Patient Services/Intake Report to: Intake Supervisor Position ... Ensure all clinical information and documentation are obtained prior to appeal submission.

RE Pharmacy

Intake Representative

Palm Desert, CA · On-site

Intake Representative Department: Patient Services/Intake Report to: Intake Supervisor Position ... Ensure all clinical information and documentation are obtained prior to appeal submission.

RE Pharmacy

Intake Representative

Palm Desert, CA · On-site

$20 - $25/hr

Intake Representative Department: Patient Services/Intake Report to: Intake Supervisor Position ... Ensure all clinical information and documentation are obtained prior to appeal submission.

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Non Clinical Intake Representative information

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$44.4K

$83.5K

How much do non clinical intake representative jobs pay per year?

As of Sep 9, 2026, the average yearly pay for non clinical intake representative in the United States is $44,397.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,000.00 per year, depending on experience, location, and employer.

What is a non clinical intake representative?

A Non Clinical Intake Representative is a professional who assists patients, clients, or customers by gathering and processing information needed to initiate services, such as healthcare appointments or insurance claims. Unlike clinical roles, they do not provide medical care or advice but focus on administrative tasks like verifying insurance coverage, collecting personal details, and explaining service procedures. They serve as the first point of contact, ensuring that all necessary paperwork and requirements are completed for a smooth intake process. This role is essential for maintaining efficient workflow in healthcare or insurance settings and ensuring a positive experience for clients.

What are the typical daily responsibilities of a non clinical intake representative, and how does this role interact with other departments?

A Non Clinical Intake Representative is usually responsible for gathering patient or client information, verifying insurance coverage, and ensuring all necessary documentation is complete before services are rendered. On a daily basis, they communicate with patients, insurance companies, and internal teams such as clinical staff, billing, and scheduling. Collaboration is key, as Intake Representatives must coordinate with these departments to resolve discrepancies and provide a seamless experience for patients. This role requires strong organizational skills and attention to detail, as accurate data entry and timely follow-up are essential to keep workflows moving smoothly.

What are the key skills and qualifications needed to thrive as a non clinical intake representative, and why are they important?

To thrive as a Non Clinical Intake Representative, you need strong organizational skills, attention to detail, and experience with healthcare intake processes, often supported by a high school diploma or equivalent. Familiarity with healthcare management software, electronic health records (EHRs), and secure data entry systems is typically required. Excellent communication, customer service, and problem-solving abilities help you interact effectively with patients, providers, and team members. These skills and qualities are crucial for ensuring accurate information collection, smooth patient onboarding, and efficient coordination within healthcare operations.

What states have the most Non Clinical Intake Representative jobs?

States with the most job openings for Non Clinical Intake Representative jobs include:

What are popular job titles related to Non Clinical Intake Representative jobs?

For Non Clinical Intake Representative jobs, the most frequently searched job titles are:

Non Clinical Intake Representative jobs near you
Infographic showing various Non Clinical Intake Representative job openings in the United States as of August 2026, with employment types broken down into 3% As Needed, 74% Full Time, 15% Part Time, and 8% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $44,397 per year, or $21.3 per hour.

Non-Clinical Intake

Wallingford, CT • On-site

Community Health Network
See more jobs at Community Health Networkexternal

Other

Medical, Dental, Vision, Life, Retirement

Posted 25 days ago

Community Health Network rating

7.6

Company rating: 7.6 out of 10

Based on 235 frontline employees who took The Breakroom Quiz

194th of 898 rated healthcare providers

Job description

Community Health Network of Connecticut, Inc. (CHNCT) is currently seeking a Non-Clinical Intake Representative.
Important: This position will be filled through selected staffing agencies. Please be sure to indicate the staffing agency that you are working with on your application.
Primary Responsibilities:

  • Responsible for triaging all incoming calls into the Utilization Management Unit, entering referrals into system, requesting all clinical information and forwarding any referral requiring medical necessity determination to clinical staff.
  • Provides support for claim related provider appeals.
Tasks Performed:
  • Reviews all referrals for completeness, verifies eligibility and verifies that provider is in network. Assists with entry of new hospital admissions.
  • Maintains knowledge of covered benefits of Medicaid programs.
  • Identifies and refers for coordination of benefits (COB) and third-party liability (TPL) as appropriate.
  • Maintains confidentiality of member specific records.
  • Acts as preceptor to new staff.
  • Performs other duties as assigned.
Essential Functions:
  • Responds to telephonic requests by providers for authorization and benefit coverage for CHNCT members for all lines of business.
  • Approves services based on benefit package.
  • Performs data entry for specialty visits, rehabilitation, DME, etc. Interacts with providers and vendors to collect necessary medical information and office notes needed to support clinical staff in decision making.
  • Identifies service requests for non-par providers and services outside of member benefit packages and refers to clinical staff.
Desired Education: Secondary schooling
Desired Degree: High school diploma or GED
Desired Experience: 1 to 3 years' related experience
Other Qualifications: Claims processing background preferred. Excellent interpersonal/telephone communication skills. Knowledge of medical terminology, ICD9 and CPT 4 coding. Strong word processing and data entry skills. Ability to handle several tasks concurrently.
CHNCT Offers Great Benefits:
  • Medical, dental and vision coverage options
  • Flexible spending and health savings accounts
  • Group term life insurance
  • A 401(k) plan with company-match and immediate vesting
  • Voluntary accidental injury coverage
  • Tuition reimbursement and continuing education opportunities
  • A generous paid-leave bank and company holidays
  • Wellness program

We are dedicated to having a workplace where everyone feels valued, respected, and empowered to succeed. We embrace a wide range of perspectives and backgrounds, ensuring fair treatment and opportunities for all employees. We value our team's rich array of experiences and viewpoints, which contribute to our innovative and collaborative environment.
We are committed to providing an inclusive and accessible interview process. If you require a reasonable accommodation for your interview due to a disability. Please contact us in advance if you need an accommodation.

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