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Non Clinical Intake Representative information

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$44.4K

$83.5K

How much do non clinical intake representative jobs pay per year?

As of Sep 13, 2026, the average yearly pay for non clinical intake representative in the United States is $44,397.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,000.00 per year, depending on experience, location, and employer.

What is a non clinical intake representative?

A Non Clinical Intake Representative is a professional who assists patients, clients, or customers by gathering and processing information needed to initiate services, such as healthcare appointments or insurance claims. Unlike clinical roles, they do not provide medical care or advice but focus on administrative tasks like verifying insurance coverage, collecting personal details, and explaining service procedures. They serve as the first point of contact, ensuring that all necessary paperwork and requirements are completed for a smooth intake process. This role is essential for maintaining efficient workflow in healthcare or insurance settings and ensuring a positive experience for clients.

What are the typical daily responsibilities of a non clinical intake representative, and how does this role interact with other departments?

A Non Clinical Intake Representative is usually responsible for gathering patient or client information, verifying insurance coverage, and ensuring all necessary documentation is complete before services are rendered. On a daily basis, they communicate with patients, insurance companies, and internal teams such as clinical staff, billing, and scheduling. Collaboration is key, as Intake Representatives must coordinate with these departments to resolve discrepancies and provide a seamless experience for patients. This role requires strong organizational skills and attention to detail, as accurate data entry and timely follow-up are essential to keep workflows moving smoothly.

What are the key skills and qualifications needed to thrive as a non clinical intake representative, and why are they important?

To thrive as a Non Clinical Intake Representative, you need strong organizational skills, attention to detail, and experience with healthcare intake processes, often supported by a high school diploma or equivalent. Familiarity with healthcare management software, electronic health records (EHRs), and secure data entry systems is typically required. Excellent communication, customer service, and problem-solving abilities help you interact effectively with patients, providers, and team members. These skills and qualities are crucial for ensuring accurate information collection, smooth patient onboarding, and efficient coordination within healthcare operations.

What states have the most Non Clinical Intake Representative jobs?

States with the most job openings for Non Clinical Intake Representative jobs include:

What are popular job titles related to Non Clinical Intake Representative jobs?

For Non Clinical Intake Representative jobs, the most frequently searched job titles are:

Non Clinical Intake Representative jobs near you
Infographic showing various Non Clinical Intake Representative job openings in the United States as of August 2026, with employment types broken down into 3% As Needed, 74% Full Time, 15% Part Time, and 8% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $44,397 per year, or $21.3 per hour.

Clinical Intake Specialist - SPANISH

Jacksonville, FL • On-site

Medicus Spine & Joint - Jacksonville
See more jobs at Medicus Spine & Joint - Jacksonvilleexternal

$21 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago

Key responsibilities

  • Handle inbound and outbound patient calls in English and Spanish.

  • Complete new patient intake and accurately enter demographic, insurance, referral, and case information.

  • Schedule, confirm, reschedule, and coordinate patient appointments.

Job description

Ignite Practice Growth is hiring a Bilingual Clinical Intake & Scheduling Specialist (English/Spanish) to support Medicus Spine & Joint, a growing multi-location healthcare organization in Jacksonville, Florida.

This role is ideal for an experienced medical scheduler, patient intake specialist, medical receptionist, patient access representative, or healthcare call center professional who is organized, confident on the phone, and comfortable coordinating patients across multiple providers and locations.

You will often be the patient's first point of contact. We need someone who can communicate clearly in both English and Spanish, gather accurate information, coordinate appointments efficiently, and create a professional experience from the first call forward.

What You'll Do
  • Handle inbound and outbound patient calls in English and Spanish
  • Complete new patient intake and accurately enter demographic, insurance, referral, and case information
  • Schedule, confirm, reschedule, and coordinate patient appointments
  • Match patients with the appropriate provider, service, and clinic location
  • Manage multilocation and multiprovider schedules
  • Communicate appointment requirements and next steps clearly to patients
  • Obtain and document referral, insurance, attorney, and other required information
  • Maintain accurate patient information within the EHR/practice management system
  • Communicate with clinical teams, referral sources, and other departments to resolve scheduling issues
  • Follow established HIPAA, privacy, documentation, and patient communication standards
  • Identify scheduling conflicts, incomplete information, and intake issues before they delay patient care
  • Help maintain an organized, responsive patient intake and scheduling workflow

    • What We're Looking For

    Required:
  • Fluent/bilingual communication skills in English and Spanish
  • Strong verbal and written communication skills
  • Excellent phone presence and customer service skills
  • Strong attention to detail and dataentry accuracy
  • Ability to manage a high volume of calls, appointments, and patient information
  • Comfortable working with multiple software systems and learning new technology
  • Reliable, organized, and able to prioritize in a fastpaced healthcare environment
    • Preferred:
  • 1+ year of experience in medical scheduling, patient intake, patient access, medical reception, healthcare customer service, or a medical call center
  • Experience working in a physician practice, specialty medical practice, or multilocation healthcare organization
  • Experience with EHR/EMR and practice management systems
  • Familiarity with referrals, insurance verification, medical records, or personal injury healthcare is a plus

    • The Right Person for This Role

    You don't just answer the phone—you take ownership of what happens next.

    You're comfortable speaking with patients who may be injured, frustrated, confused, or unfamiliar with the healthcare process. You can be warm without losing efficiency, professional without sounding scripted, and accurate even when the phones are busy.

    You notice missing information. You follow through. And you understand that a scheduling mistake isn't just a calendar problem—it can affect the patient's experience and the entire clinical workflow.

    Why Join Ignite Practice Growth?

    Ignite Practice Growth provides the operational infrastructure behind growing healthcare organizations. Our teams support the people, systems, and processes that allow clinical practices to operate efficiently and scale responsibly.

    We offer a competitive benefit package including PTO, health, vision, dental, short-term disability, and 401(k) with matching.

    This position offers the opportunity to work within a growing healthcare management organization where strong performers can expand their knowledge of healthcare operations, patient access, scheduling, and practice management.

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