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Medical Insurance Call Center Jobs in Michigan (NOW HIRING)

BathWorks of Michigan

Call Center Representative

Grand Rapids, MI · On-site

$50K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Call Center Representative Grand Rapids Uncapped Bonus Potential | Career Growth | BathWorks of ... Health, dental, and life insurance after 60 days with FREE Vision and FREE Employee Assistance ...

New

Pinnacle GI Partners

Call Center Agent

Rochester, MI · On-site

$13.75 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Checking insurance carriers to ensure practice participation in plan • Entering new insurance ... Medical, Dental, Vision, Life & Disability benefits * 401k retirement plan with company match We ...

Pinnacle GI Partners

Call Center Agent

Rochester, MI · On-site

$13.75 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Checking insurance carriers to ensure practice participation in plan • Entering new insurance ... Medical, Dental, Vision, Life & Disability benefits * 401k retirement plan with company match We ...

Pinnacle GI Partners

Call Center Agent

Rochester, MI · On-site

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Checking insurance carriers to ensure practice participation in plan • Entering new insurance ... Medical, Dental, Vision, Life & Disability benefits * 401k retirement plan with company match We ...

FasTemps

Experienced Call Center Representative

Ann Arbor, MI · On-site

$15.75 - $19.50/hr

Familiarity with medical terminology * Experience in a health care environment Benefits * Monday ... Cover 7 service areas in the Call Center/Contact Center * Conduct a screening process to evaluate ...

Clementine

Part Time Call Center Agent

Roseville, MI · On-site

$18/hr

Call Center Agents at Clementine provide friendly, professional, and comprehensive support to our ... from medical offices to apartment complexes to professional services. You'll make sure that all ...

Clementine

Part-Time Call Center Agent

Roseville, MI · On-site

$18/hr

Part-Time Call Center Agent Company: Clementine Answers l Location: Roseville, MI (In-Office) Pay ... from medical inquiries to locksmith requests. We handle inbound calls only; no sales or outbound ...

Clementine

Full Time Call Center Representative

Roseville, MI · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... medical offices, apartment complexes, and various professional services. This is an in-office ... Free Life Insurance Policy * Legal Assistance Shifts: * Full-Time - 40 hours per week, 10-hour ...

Lake Michigan Credit Union

Call Center Specialist I

Grand Rapids, MI · On-site

$15.50 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

You'll be supported by our Call Center Managers, Team Leaders and Trainers to use your skills to ... medical (with prescription), dental, vision, HSA match, paid parental leave, and tuition ...

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All JobsMedical Insurance Call Center JobsMedical Insurance Call Center Jobs in Michigan

Medical Insurance Call Center information

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How much do medical insurance call center jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for medical insurance call center in Michigan is $16.23, according to ZipRecruiter salary data. Most workers in this role earn between $13.09 and $15.62 per hour, depending on experience, location, and employer.

What is a medical insurance call center?

A Medical Insurance Call Center job involves assisting customers with inquiries related to health insurance, such as coverage details, claims processing, billing issues, and policy benefits. Representatives answer calls, provide guidance on plan options, and help resolve concerns regarding medical insurance. Strong communication skills and knowledge of insurance policies are essential for this role.

What are the typical daily responsibilities in a medical insurance call center?

Employees in a Medical Insurance Call Center spend most of their day answering inbound calls from policyholders, healthcare providers, or insurance agents regarding coverage, claims status, billing, and policy details. You may be responsible for verifying patient information, explaining benefits, assisting with claim submissions, and resolving issues or complaints. Additionally, accurate documentation of each interaction is important, as well as collaborating with other team members or departments when cases become complex. This role often requires balancing efficiency with empathy to provide the best service to callers. Being able to multitask and stay organized is key to managing a high call volume while maintaining quality assistance.

What are the key skills and qualifications needed to thrive in a medical insurance call center?

To thrive in a Medical Insurance Call Center role, you need strong customer service skills, attention to detail, and a good understanding of medical insurance processes and terminology, often supported by a high school diploma or equivalent. Familiarity with call center software, CRM systems, and sometimes knowledge of healthcare claims processing tools is typically required. Excellent communication, problem-solving abilities, and patience are standout soft skills that help manage sensitive conversations. These qualifications are crucial for accurately assisting callers, handling complex insurance inquiries, and ensuring a positive customer experience in a high-volume environment.

What are the most commonly searched types of Medical Insurance Call Center jobs in Michigan?

The most popular types of Medical Insurance Call Center jobs in Michigan are:

What are popular job titles related to Medical Insurance Call Center jobs in Michigan?

For Medical Insurance Call Center jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Medical Insurance Call Center jobs in Michigan look for?

The top searched job categories for Medical Insurance Call Center jobs in Michigan are:

Medical Insurance Call Center jobs near you
Infographic showing various Medical Insurance Call Center job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 16% Part Time, 2% Temporary, 7% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $33,752 per year, or $16.2 per hour.

Call Center Representative

BathWorks of Michigan

Grand Rapids, MI • On-site

$50K - $70K/yr

Other

Medical, Dental, Vision, Life, PTO

Posted 3 days ago

New

Job description

Call Center Representative

Grand Rapids

Uncapped Bonus Potential | Career Growth | BathWorks of Michigan

Are you competitive, persuasive, and motivated by the chance to earn big? BathWorks is a fast-growing, locally owned West Michigan company specializing in Jacuzzi bath remodels, and we're looking for driven people who want more than just a paycheck.

This is a great opportunity for someone who enjoys talking with people, building trust quickly, and turning interest into action. If you're ready to learn, grow, and succeed in a high-energy sales environment, we want to hear from you.

What You'll Do
  • Connect with homeowners who have already shown interest in a Jacuzzi bath remodel.
  • Follow up on leads and guide potential customers through the next step in our process.
  • Schedule design consultations and help keep the sales pipeline moving.
  • Learn how to confidently handle objections and set appointments.
  • Play a key role in helping BathWorks grow.
What We're Looking For
  • Strong communication skills and a positive, professional phone presence.
  • A self-motivated, competitive mindset.
  • Someone who enjoys working toward goals and being rewarded for results.
  • Ability to commute to our Byron Center office.
  • Availability for one of the following consistent schedules:
    • Monday - Friday 11:30 am - 8pm
    • Saturday - Wednesday 10 am - 6:30 pm
  • Sales, customer service, or call center experience is helpful, but not required.
What You'll Get
  • Hourly base pay plus uncapped bonus potential.
  • Typical earnings of $50,000–$70,000 annually.
  • Health, dental, and life insurance after 60 days with FREE Vision and FREE Employee Assistance Program.
  • PTO and real advancement opportunities.
  • Coaching, training, and support from a strong team.
  • Hybrid or remote flexibility available after training and consistent KPI performance.
Why BathWorks
  • 4.9-star Google rating with hundreds of satisfied homeowners.
  • A+ rated and accredited by the Better Business Bureau.
  • Local company with a focus on long-term careers, not just jobs.
  • Strong team culture built on growth, craftsmanship, and doing the right thing.

If you're looking for a role where effort matters, performance is rewarded, and growth is real, apply today and take the next step in your sales career with BathWorks.

Equal Opportunity Employer

BathWorks of Michigan is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status.

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