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Medical Insurance Call Center Jobs in Michigan (NOW HIRING)

Xtend Inc

Call Center Representative

Grand Rapids, MI · On-site

$14.75 - $18.50/hr

Previous call center or customer service experience is a plus * Strong communication skills and a ... Great benefits including medical, dental, vision, PTO, and 401(k) matching About Xtend Xtend is a ...

Clementine Answers

Call Center Agent

Roseville, MI · On-site

$15 - $18/hr

Part-Time Call Center AgentCompany: Clementine Answers l Location: Roseville, MI (In-Office)Pay ... from medical inquiries to locksmith requests. We handle inbound calls only; no sales or outbound ...

Outdoor Adventures

Call Center Agent

Bay City, MI · On-site

$14/hr

Health Insurance What We Look For * Location: Ability to commute daily to our Bay City, MI office. * Education: High school diploma or equivalent. * Experience: Past customer service or call center ...

Xtend

Call Center Representative

Grand Rapids, MI · On-site

$15 - $16/hr

... hiring a Call Center Representative to support credit union members across the country. In this ... BASEA supportive, team-focused work environmentGreat benefits including medical, dental, vision ...

Xtend

Call Center Representative

Grand Rapids, MI · On-site

$15 - $16/hr

Previous call center or customer service experience is a plus * Strong communication skills and a ... Great benefits including medical, dental, vision, PTO, and 401(k) matching About Xtend Xtend is a ...

Outdoor Adventures

Call Center Agent

Bay City, MI · On-site

$14/hr

Health Insurance What We Look For * Location: Ability to commute daily to our Bay City, MI office. * Education: High school diploma or equivalent. * Experience: Past customer service or call center ...

CU*Answers

Call Center Representative

Grand Rapids, MI · On-site

$14.75 - $18.50/hr

Previous call center or customer service experience is a plus * Strong communication skills and a ... Great benefits including medical, dental, vision, PTO, and 401(k) matching About Xtend Xtend is a ...

CU Asterisk

Call Center Representative

Grand Rapids, MI

$15.25 - $19.25/hr

Previous call center or customer service experience is a plus * Strong communication skills and a ... Great benefits including medical, dental, vision, PTO, and 401(k) matching About Xtend Xtend is a ...

Xtend

Call Center Representative

Grand Rapids, MI

$15.25 - $19.25/hr

Previous call center or customer service experience is a plus * Strong communication skills and a ... Great benefits including medical, dental, vision, PTO, and 401(k) matching About Xtend Xtend is a ...

Pinnacle GI Partners

Call Center Agent

Rochester, MI

$13.75 - $18.25/hr

... Checking insurance carriers to ensure practice participation in plan • Entering new insurance ... Medical, Dental, Vision, Life & Disability benefits * 401k retirement plan with company match We ...

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All JobsMedical Insurance Call Center JobsMedical Insurance Call Center Jobs in Michigan

Medical Insurance Call Center information

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How much do medical insurance call center jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for medical insurance call center in Michigan is $16.23, according to ZipRecruiter salary data. Most workers in this role earn between $13.09 and $15.62 per hour, depending on experience, location, and employer.

What is a medical insurance call center?

A Medical Insurance Call Center job involves assisting customers with inquiries related to health insurance, such as coverage details, claims processing, billing issues, and policy benefits. Representatives answer calls, provide guidance on plan options, and help resolve concerns regarding medical insurance. Strong communication skills and knowledge of insurance policies are essential for this role.

What are the typical daily responsibilities in a medical insurance call center?

Employees in a Medical Insurance Call Center spend most of their day answering inbound calls from policyholders, healthcare providers, or insurance agents regarding coverage, claims status, billing, and policy details. You may be responsible for verifying patient information, explaining benefits, assisting with claim submissions, and resolving issues or complaints. Additionally, accurate documentation of each interaction is important, as well as collaborating with other team members or departments when cases become complex. This role often requires balancing efficiency with empathy to provide the best service to callers. Being able to multitask and stay organized is key to managing a high call volume while maintaining quality assistance.

What are the key skills and qualifications needed to thrive in a medical insurance call center?

To thrive in a Medical Insurance Call Center role, you need strong customer service skills, attention to detail, and a good understanding of medical insurance processes and terminology, often supported by a high school diploma or equivalent. Familiarity with call center software, CRM systems, and sometimes knowledge of healthcare claims processing tools is typically required. Excellent communication, problem-solving abilities, and patience are standout soft skills that help manage sensitive conversations. These qualifications are crucial for accurately assisting callers, handling complex insurance inquiries, and ensuring a positive customer experience in a high-volume environment.

What are the most commonly searched types of Medical Insurance Call Center jobs in Michigan?

The most popular types of Medical Insurance Call Center jobs in Michigan are:

What are popular job titles related to Medical Insurance Call Center jobs in Michigan?

For Medical Insurance Call Center jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Medical Insurance Call Center jobs in Michigan look for?

The top searched job categories for Medical Insurance Call Center jobs in Michigan are:

Medical Insurance Call Center jobs near you
Infographic showing various Medical Insurance Call Center job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 16% Part Time, 2% Temporary, 7% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $33,752 per year, or $16.2 per hour.

Call Center Representative

Four Seasons Kanga Roof

Roseville, MI • On-site

$18 - $22/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Job description

Call Center Representative

Four Seasons Kanga Roof is hiring a part-time Call Center Representative in Roseville, MI. If you're ready to join a workplace that values commitment, communication, and the drive to help both clients and colleagues succeed, keep reading!

This part-time customer service position pays $18 – $22 per hour and places you at the heart of our energetic team. We also offer our team great benefits, such as:

  • Health, dental, and vision insurance
  • 401(k) with match
  • Earned sick pay (up to 9 days)
  • Earned PTO (up to 10 days)
  • Life insurance
  • Paid learning opportunities
  • Personal development reimbursement
  • Referral bonus program
  • Profit sharing

You'll work part-time hours in our Roseville office, with shifts that vary but always fall within our business hours of Monday through Friday, 8:00 a.m. to 5:00 p.m. Additionally, you'll work one Saturday per month from 9:00 a.m. to 12:00 p.m. Every shift is on-site, so you'll be part of the action and energy of our dedicated team environment.

As a Call Center Representative, you will answer incoming calls, directing them to the right person with professionalism and clarity. You will turn client inquiries into appointments for our sales team, ensuring our calendar stays full and organized. Your day will include entering client data into our CRM system and making outbound calls to both current clients and potential customers. Throughout your shift, you will be immersed in a high-energy, sometimes noisy environment, working closely with your teammates to achieve shared goals and deliver top-notch service.

Since 2006, the Burkhardt family has been on an inspiring journey to revolutionize the roofing industry by creating a company that truly prioritizes its team, clients, and community. Our founder, Bill Sr., set out with a vision to demonstrate that there's a better way to do business, and now his sons are passionate partners in continuing that mission. With a dynamic team of over 65 dedicated members, we foster a vibrant company culture built on safety, integrity, and growth. We're not just about roofs; we're about building meaningful careers through ongoing training and a commitment to high standards paired with genuine care.

Applying is quick and simple with our mobile-friendly application. Get started today and take the first step toward your new customer service opportunity.

Must have the ability to pass a background check.

Apply