Medical Device Engineer Jobs in Quebec (NOW HIRING)

We are the people who give possibilities purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.

TheBilingual Deployment Specialist I (French and English) installs select Medication Management Solution products ensuring successful solution deployment and customer success through demonstration of clinical and technical proficiency and The BD WAY: who we are, what we stand for, and the focus on excellence and accountability that we're all expected to demonstrate every day, no matter what our role is at the company. The successful candidate will have the ability toestablishcollaborative working relationships with cross-functional project teams which include multiple disciplines from within Solution Deployment and customer teams. This role will work independently to lead projects of all complexity,sizeand scope. Projects typically range in scope from installinga single productor multi-product expansions in customer facilities.

The Deployment Specialist I may be called torepresentSolution Deployment during continuous improvement and new product/solution readiness to provide input and assess impact and change to the implementation organization.

This field-based position must be located in Ontario, Quebec or New Brunswick, and must be able to travel 80% or up to 100%, as required by business needs.

Mustpossessand maintain a valid driver's license and a past clean driving record (full G license) for a minimum of 3 years, as well as meet BD's auto safety standards.

Job Responsibilities:

• Complete deployment specialist training plans anddemonstratecompetency for the installation and support for BD Solution hardware and software

• Install specified equipment at customer sites, including tasks such as: Build-set up hardware/software, Training customer stakeholders on our solutions, and Go Live activities

• Adherence to BD Medication Solutions product implementation methodologies and tools.

• Provide problem solving, troubleshooting and system consultation as needed for client

• Manage project escalations for favorable outcomes.

• Timely completion of internalcompanyand project documentation.

• Executeadditionaltasks assigned.

Education and Experiencerequired:

• Must have good understanding anddemonstratedproficiencyusing Microsoft Office applications (Word, Excel, PowerPoint,Outlook, andOneNote).

• Demonstrated emotional intelligence, including the ability to communicate effectively, manage interpersonal relationships, and adapt to internal stakeholders, and customer-facing environments.

• Be flexible and adaptable, manage ambiguity anddemonstrateresilience

• Ability to work well in a team setting

• Communicate effectively andin a timely manner

• Be a dependable contributor with focus on project timelines

• Basic knowledge of network communication and connectivity concepts.

• Ability to follow technical steps for device configuration

• Troubleshootbasictechnical issues

Preferred qualifications:

• Bachelor's Degree preferred.

• Experience working in a healthcare environment withhandsontechnical involvement and exposure to computerized system applications.

• Experience with dispensing software technologies is aplus.

• Exposure to clinical software applications, including BD Medication Solutions Dispensing products.

• Project Management experiencesupportingsmall to medium projects.

• Experience/knowledge ofEMR related systems,HIS (Hospital Information Systems) and PIS (Pharmacy Information Systems), with anunderstanding of pharmacy and nursing workflowspreferred.

Physical Demands & Work Environment:

• Ability to lift a minimum of 40 lbs.

• This position involves pushing, pulling, stooping,bendingand lifting abovehead.

• VendorCredentialing: DependingonyourroleatBD, youmayberequiredtoundergofurther background checks and/or provide vaccination information and/or undergotuberculosis screeningtoensurecompliancewithcertainofourcustomers'vendorcredentialing programs. You acknowledge that compliance with vendor credentialing may bean essential requirement of your employment with BD and of your ability to attend at certaincustomer sites.

• Home based position with daily travel to local customers as well as regional overnight travel. The ideal candidate willresideclose to a major airport. The position requires flexible working hours, including some nights and weekends.

DESCRIPTION DU POSTE EN FRANCAIS

LeSpecialistebilingue dudeploiement I(francais et anglais) installe certaines solutionsde gestion des medicamentsen s'assurant de lareussite du deploiement etdela satisfaction du client en faisant preuve de competences cliniques et techniques, ainsi qu'en incarnantThe BD WAY, c'est-a-direce que nous sommes, ce que nous defendons et l'accent mis sur l'excellence et la responsabilitedont noussommes tous tenus defaire preuveau quotidien, quel que soit notre role au sein de l'entreprise. Le candidat retenu sera capable d'etablir des relations de travail collaboratives avec des equipes de projet interfonctionnelles regroupant plusieurs disciplines issues des equipesde deploiement de solutionset des equipes clients.Ce poste implique de travailler de maniere autonome pourpiloterdes projets dediversescomplexites, tailleset envergures. Les projets vont generalement de l'installation d'un seul produitjusqu'al'expansion de plusieurs produitsdans les locaux des clients.

Le specialistedudeploiement I peut etre amene a representer l'equipe de deploiement de solutionslors des processus d'amelioration continue et de preparation de nouveaux produitsou de nouvellessolutions, afin d'apporter son expertise et d'evaluer l'incidenceet les changements pour l'organisation chargee de la mise en uvre.

Responsabilites du poste :

• Suivre les programmes de formation de specialistedudeploiement et demontrer ses competences en matiere d'installation et d'assistance pour le materiel et les logicielsdes solutions deBD.

• Installer l'equipementvoulu dans les locaux desclients, notamment : configuration du materiel et des logiciels, formation desintervenantsdu client a nos solutions et activites de mise en service.

• Respecter les methodologies et les outils de mise en uvre dessolutions pour les medicaments de BD.

• Fournir des services de resolution de problemes, de depannage et de conseil en matiere de systemes selon les besoins du client.

• Gerer les escalades de projet afin d'obtenir des resultats favorables.

• Remplir en temps voulu la documentation interne de l'entreprise et celle relative aux projets.

• Effectuerdiversestaches supplementaires qui sontattribuees.

Formationet experience requises :

• Diplome d'etudes collegiales, DEP, AEC ou DEC, en genie mecanique, en mecanique industrielle, en automatisation ou dans un autre domaine technique.

• Au moins deux annees d'experience pertinente a un poste semblable, notamment dans l'installation ou la mise en uvre de materiel et de logiciels d'automatisation. Une experience en tant que technicien ou assistant en pharmacie peut etre prise en consideration.

Connaissances et competences requises:

• Maitrise averee des applications Microsoft Office (Word, Excel, PowerPoint, Outlook et OneNote).

• Intelligence emotionnelle averee, notamment la capacite a communiquer efficacement, a gerer les relations interpersonnelles et a s'adapter auxintervenantsinternes ainsi qu'auxmilieuxen contact avec la clientele.

• Faire preuve desouplesseet d'adaptabilite, gerer l'ambiguite et faire preuve de resilience.

• Capacite a bien travailler en equipe.

• Communiquer efficacement et en temps opportun.

• Etre un collaborateur fiable, soucieux du respect desecheancesdes projets.

• Connaissances de base en matiere de communication reseau et de connectivite.

• Capacite a suivre les etapes techniques pour la configuration des appareils.

• Resoudre les problemes techniques de base.

Competences souhaitees :

• Baccalaureat, un atout.

• Experience professionnelle dans le secteur de la sante avec une implication technique concrete et une bonne connaissance des applications informatiques.

• Experience des technologies logicielles de distribution de medicaments,un atout.

• Connaissance des applications logicielles cliniques, y compris lessolutionsde distribution desmedicamentsdeBD.

• Experience en gestion de projets de petite a moyenne envergure.

• Experience/connaissance des systemes lies aux dossiers medicaux electroniques, des systemes d'information hospitaliers et des systemes d'information pharmaceutiquesetcomprehension des processus de travail en pharmacie et en soins infirmiers,un atout.

Exigences physiques et Environnement de travail:

• Capacite a soulever au moins 18 kg(40 lb).

• Ce poste implique de pousser,detirer,dese baisser,dese pencher etdesoulever des charges au-dessus desa tete.

• Accreditation des fournisseurs :En fonction de votrepostechez BD, vous pourriez etre amene a vous soumettre ades verifications d'antecedents supplementaires,a fournir desrenseignements sur lavaccination ou a subir undepistage de la tuberculose afin d'assurerla conformite avec certains programmes d'accreditation des fournisseurs de nos clients.Vouscomprenezque le respect des exigences d'accreditation des fournisseurs peut constituerune condition essentielle a votre emploi chez BD et a votre capacite a vous rendredans certains locaux desclients.

• Poste a domicile impliquant des deplacements quotidiens chez des clients locaux ainsi que des deplacements regionaux avec nuitee. Le candidat ideal residera a proximite d'un grand aeroport. Le poste exige des horaires de travail flexibles, y compris certains soirs et week-ends.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you'll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

To learn more about BD visit https://bd.com/careers.

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