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MediaCom

Warehouse Associate I

Loxley, AL · On-site

$12.50 - $15/hr

Warehouse Associate I Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital ...

Mediacom Communications

Warehouse Associate I

Loxley, AL · On-site

$12.50 - $15/hr

Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America ...

MediaCom

Warehouse Associate I

Cedar Rapids, IA · On-site

$15.75 - $18.75/hr

Warehouse Associate I Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital ...

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How much do mediacom jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for mediacom in the United States is $16.76, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.51 per hour, depending on experience, location, and employer.

How can I make $25 an hour online?

Mediacom employees or contractors can potentially earn $25 an hour by providing technical support, customer service, or sales assistance remotely. Developing relevant skills, such as communication and technical knowledge, and gaining experience can help achieve this pay rate in online roles. Certifications or training in telecommunications or customer support may also improve earning potential.

How much does Mediacom pay?

Mediacom offers a range of positions with pay rates typically starting around $12 to $20 per hour, depending on the role and experience. Customer service and technical support roles tend to be on the lower end, while technical or managerial positions may pay higher. Compensation can also include benefits and bonuses based on performance and tenure.

What are some common challenges faced by Mediacom Account Executives, and how can they overcome them?

Mediacom Account Executives often face challenges such as meeting sales targets in a competitive advertising landscape, managing a diverse client portfolio, and keeping up with evolving media trends. To overcome these, it is important to develop strong communication and relationship-building skills, stay informed about the latest digital and traditional media solutions, and work closely with internal teams like creative and analytics to deliver effective campaigns. Leveraging Mediacom’s training resources and seeking mentorship from experienced colleagues can also help in navigating these challenges and advancing your career.

What is the difference between Mediacom vs Cable Technician?

AspectMediacomCable Technician
Required CredentialsHigh school diploma, technical trainingHigh school diploma, technical training
Work EnvironmentOffice settings, field work at customer sitesField work primarily at customer locations
Employer & IndustryTelecommunications provider, cable/internet servicesTelecommunications and cable service providers
Common Search/ComparisonCustomer service, installation, troubleshootingInstallation, repair, troubleshooting of cable services

Both Mediacom and Cable Technicians require similar credentials and work in the telecommunications industry. Mediacom is a specific provider, while Cable Technicians work for various companies. The roles involve installation, maintenance, and customer service, often in field environments. Understanding these differences helps job seekers identify the right opportunities within the cable and internet service industry.

What is a Mediacom technician and what do they do?

A Mediacom technician is a professional who installs, maintains, and repairs cable television, internet, and phone services provided by Mediacom. Their responsibilities include setting up equipment at customer locations, troubleshooting service issues, and ensuring a high quality of service. They often interact directly with customers to resolve technical problems, perform upgrades, and explain how to use Mediacom products and services. Technicians must have technical skills, customer service abilities, and a willingness to work both indoors and outdoors in various conditions.

How much do Mediacom techs make?

Mediacom technicians typically earn an average hourly wage of around $15 to $20, which can translate to approximately $30,000 to $40,000 annually for full-time work. Compensation may vary based on experience, location, and certifications, with some technicians earning additional pay for overtime or specialized skills.

Does Mediacom drug test?

Mediacom, as an employer, may conduct drug tests during the hiring process or randomly throughout employment, depending on company policies and state laws. Drug testing typically involves urine tests and may be required for safety-sensitive positions. Candidates should review specific job postings or contact HR for detailed information.

What are the key skills and qualifications needed to thrive as a Mediacom employee, and why are they important?

To thrive as a Mediacom employee, especially in roles such as customer service representative or field technician, you need a combination of technical aptitude, problem-solving skills, and a high school diploma or equivalent. Familiarity with telecommunications tools, customer relationship management (CRM) systems, and troubleshooting equipment is often required, with certifications like CompTIA A+ being beneficial for technical roles. Excellent communication, patience, and a customer-focused attitude are vital soft skills for providing effective support and building customer loyalty. These competencies are important to ensure reliable service delivery, customer satisfaction, and the efficient resolution of technical or service issues.
More about Mediacom jobs
What cities are hiring for Mediacom jobs? Cities with the most Mediacom job openings:
What states have the most Mediacom jobs? States with the most job openings for Mediacom jobs include:
What job categories do people searching Mediacom jobs look for? The top searched job categories for Mediacom jobs are:
Mediacom jobs near you
Infographic showing various Mediacom job openings in the United States as of July 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 98% Physical, and 2% Hybrid job distribution, with an average salary of $34,863 per year, or $16.8 per hour.
Customer Sales & Service Representative I, Front Counter

Customer Sales & Service Representative I, Front Counter

Mediacom Communications Corporation

Ottumwa, IA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description

Position: Customer Sales & Service Representative I, Front Counter
Who we are:
Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller regions. The services we offer-faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service-are a direct result of our powerful culture of growth and innovation.
As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team!
Position Overview:
Provide exceptional customer service by interacting with customers both in person and over the phone, assisting them with product inquiries, billing issues, and troubleshooting service problems. Responsibilities include selling and promoting Mediacom products and services, resolving billing concerns, processing payments, scheduling service appointments, and maintaining equipment and inventory. All tasks should align with company policies and procedures.
Company Benefits:
Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including:
  • Health, vision, and dental insurance!
  • Paid vacation, holidays and flex paid time off!
  • 401K with generous company match!
  • Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided!
  • Education Enrichment up to $5,000 per year for qualified employees!
  • Employee Wellness Program!

Position Responsibilities:
  • Achieve sales and retention targets by following established departmental policies and procedures.
  • Assist customers in selecting and purchasing products and services that meet their needs.
  • Provide clear and concise information about Mediacom products, services, features, billing procedures, and equipment usage.
  • Stay informed of current marketing campaigns and offers and effectively communicate these to customers.
  • Respond to customer inquiries, troubleshoot basic service issues, and schedule on-site service calls when necessary.
  • Process customer payments, balance cash drawers daily, and verify the accuracy of all received monies.
  • Issue and receive equipment from customers, ensuring proper documentation and adherence to inventory controls.
  • Maintain a neat and professional appearance, as well as a tidy work area, while conducting oneself respectfully, responsibly, and courteously at all times.
  • Ensure that all customer interactions meet or exceed minimum sales, quality, and productivity standards.
  • Demonstrate courtesy, patience, and professionalism in all customer relations, clearly explaining billing processes, services, and product offerings.
  • Responsible for taking incoming calls from customers to identify root cause of customer issue and seek to provide resolution.
  • Perform additional duties as directed by your supervisor.
  • Regular attendance is required.

Position Requirements:
  • High school diploma or GED required.
  • 1-3 years of experience in call center customer service, retail, or consumer sales.
  • Experience handling cash, payments, and basic reconciliation procedures.
  • Strong communication and relationship-building skills.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Intermediate to advanced PC skills required.
  • Ability to stand for extended periods.
  • Must have a valid driver's license, satisfactory driver record; occasional travel to other sites within the region.
  • Availability to work evenings, weekends, holidays, and overtime as necessary.
  • Familiarity with data entry and customer management systems.

Get to know us: Mediacom Communications is known by our Mediacom brands, including: Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most.
Our Awards: Mediacom is proud to have received the following recognitions: 2025 Best Managed Companies, 2024 Best Managed Companies, 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)'s 2021 Social Impact Award.
Who you are matters here: Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations.
Disclaimer: The salary range for this position is $15.75 - $17.25 an hour. When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses.
#LI-Onsite
Mediacom endeavors to make mediacomcable.com/careers accessible to any and all users. If you would like to contact us regarding the accessibility of our careers website, please contact careersassistance@mediacomcc.com or dial 845-443-2408. Any inquiries regarding employment application status, resume submittal, open positions and any other general inquiries will not receive a response.

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