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Maximus Services information

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$35K

$70.3K

$127.5K

How much do maximus services jobs pay per year?

As of Jul 4, 2026, the average yearly pay for maximus services in the United States is $70,329.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $83,000.00 per year, depending on experience, location, and employer.

What is the difference between Maximus Services vs Customer Service Representative?

AspectMaximus ServicesCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require additional certificationsHigh school diploma or equivalent
Work EnvironmentCall centers, government agencies, healthcare settingsCall centers, retail, corporate offices
Industry UsageGovernment programs, healthcare, social servicesRetail, telecommunications, finance

Maximus Services and Customer Service Representatives both focus on client interaction, but Maximus often involves government or healthcare programs with specialized training, while Customer Service Representatives typically work in retail or corporate settings. The roles overlap in communication skills but differ in industry focus and required credentials.

What are the key skills and qualifications needed to thrive as a Customer Service Representative at Maximus Services, and why are they important?

To thrive as a Customer Service Representative at Maximus Services, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency is often required. Patience, active listening, and a positive attitude are essential soft skills for effectively handling customer inquiries and resolving issues. These skills are crucial for providing high-quality customer support, ensuring client satisfaction, and maintaining Maximus Services’ reputation.

What are the typical career advancement opportunities for employees at Maximus Services?

At Maximus Services, employees often have access to a variety of career growth opportunities, including internal promotions and cross-departmental transfers. The company values professional development and frequently offers training programs, mentorship, and leadership pathways for high-performing team members. Advancement typically depends on performance, initiative, and collaboration with colleagues across different projects. Employees who express interest in growth areas and consistently demonstrate strong results often move into supervisory or specialized roles within the organization.

What are Maximus Services?

Maximus Services refer to the range of solutions and services offered by Maximus, a company specializing in government services, including health and human services, program management, and customer support. Maximus partners with government agencies to deliver services such as health insurance enrollment, workforce management, and social services administration. Their goal is to improve public program outcomes, streamline processes, and provide support to individuals and families accessing government benefits. These services are designed to enhance efficiency, compliance, and customer satisfaction for both agencies and citizens.
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Maximus Services jobs near you
Infographic showing various Maximus Services job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, 1% Temporary, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $70,329 per year, or $33.8 per hour.
New Provider Liaison - Veterans Evaluation Services

New Provider Liaison - Veterans Evaluation Services

Maximus

Nashville, TN • Remote

$23 - $30.30/hr

Full-time

Posted 13 days ago

Maximus rating

6.9

Company rating: 6.9 out of 10

Based on 291 frontline employees who took The Breakroom Quiz

243rd of 437 rated business services

Job description

Description & Requirements

Maximus is currently hiring for New Provider Liaisons to join our Veterans Evaluation Services (VES) team. This is a remote opportunity. The New Provider Liaison (NPL) is responsible for supporting and guiding newly contracted medical providers on an individually assigned basis. NPLs are the new provider's first point of contact ultimately there to equip our providers with the tools required to become proficient in the performance of Compensation and Pension examinations. Some of the assistance may include providing specified guidance on DBQ worksheets and a comprehensive understanding of VA rating criteria, technical support for providers in the use of the Portal (to include access and research of medical records, and aiding in report completion and submission), and expand upon the initial training, given by the Provider Development and Retention Department, into a broader and more complete overview of each provider’s function within VES.

- Due to contract requirements, only a US Citizen or a Green Card holder can be considered for this opportunity.

Essential Duties and Responsibilities:

- Conduct an orientation training with newly contracted providers via a communication platform.
- Analyze the first 5 to 10 submitted reports for newly contracted or reactivated providers on an individual basis.
- Conduct report review sessions with providers.
- Detect and summarize trends of errors in reports.
- Conduct remedial retraining sessions with providers that have been identified as needing improvement in report quality by either VA, Medical Advisory Board or VES Leadership.
- Provide in depth feedback on progress to providers via phone correspondence.
- Evaluate and approve providers to open scheduling when appropriate.
- Work closely in cooperation with the Quality Control, Scheduling, and Recruiting departments.

- Ability to work a shift of 8:00am-4:30pm CST Monday-Friday required

Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co. will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role. New hires will not be exempt from using company provided equipment.

Home Office Requirements Using Maximus-Provided Equipment:

- Internet speed of 20mbps or higher required (you can test this by going to [1] www.speedtest.net)

- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router

- Private work area and adequate power source

- Must currently and permanently reside in the Continental US

- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire. Travel is not permitted, and you are required to remain at your designated home location for all work activities.

Minimum Requirements

- Associate degree required; Bachelor's degree preferred.
- 1 year previous VES Quality Analyst experience.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .

Minimum Salary

$23.00

Maximum Salary

$30.30

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