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How much do mattel toy store jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for mattel toy store in the United States is $18.82, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $20.19 per hour, depending on experience, location, and employer.

What is a Mattel Toy Store?

A Mattel Toy Store is a retail location or outlet where customers can purchase toys, games, and merchandise produced by Mattel, one of the world's leading toy manufacturers. These stores often feature popular brands such as Barbie, Hot Wheels, Fisher-Price, and American Girl. Shoppers can find exclusive items, special deals, and new releases, making it an exciting destination for toy enthusiasts and families. Some Mattel Toy Stores are standalone locations, while others may be pop-up shops or sections within larger retail stores.

What positions are there in a store?

In a Mattel Toy Store, common positions include sales associates, cashiers, stock clerks, and store managers. These roles involve customer service, inventory management, and operating point-of-sale systems, often requiring good communication skills and a friendly attitude.

What are some typical responsibilities of a retail associate at the Mattel Toy Store, and how do they contribute to the overall customer experience?

As a retail associate at the Mattel Toy Store, you will be responsible for greeting customers, assisting with product selection, restocking shelves, and maintaining an organized sales floor. You may also operate the cash register, process transactions, and answer questions about Mattel’s diverse toy lines. Your role is essential in creating a welcoming and engaging environment for families and children, ensuring every visitor has a positive and memorable shopping experience. Teamwork is highly valued, as associates often collaborate to set up displays, run in-store events, and support each other during busy periods.

Is Mattel a good place to work?

Mattel offers a variety of roles in a toy manufacturing and retail environment, with opportunities for skill development and career growth. Employee reviews often cite a creative work atmosphere and benefits, though experiences can vary by position and location.

What is the difference between Mattel Toy Store vs Mattel Retail Associate?

AspectMattel Toy StoreMattel Retail Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; retail experience preferred
Work EnvironmentRetail store setting, interactive with customers and toysRetail environment, assisting customers and managing sales
Employer & Industry UsageMattel retail stores, toy industryMattel retail locations, toy and entertainment industry

The Mattel Toy Store role focuses on creating an engaging shopping experience within Mattel's dedicated retail outlets, emphasizing product knowledge and customer interaction. The Mattel Retail Associate also works in retail settings but may be employed in various retail stores selling Mattel products, with a broader focus on sales and customer service. Both roles require similar credentials and work environments, but the Mattel Toy Store position is more specialized within Mattel's own stores.

What are the key skills and qualifications needed to thrive as a Mattel Toy Store Associate, and why are they important?

To thrive as a Mattel Toy Store Associate, you need strong retail and customer service skills, with a high school diploma or equivalent typically required. Familiarity with point-of-sale (POS) systems, inventory management software, and basic merchandising tools is important. Exceptional communication, enthusiasm, and teamwork help associates connect with customers and create a positive shopping experience. These skills ensure effective sales, customer satisfaction, and smooth store operations in a dynamic retail environment.

Does Mattel allow remote work?

Mattel offers some remote work opportunities, primarily for corporate roles such as marketing, design, and administrative positions. However, many roles in retail stores or manufacturing require on-site presence. Candidates should review specific job listings for remote work options and requirements.

How much do Mattel workers get paid?

Pay for Mattel toy store workers varies by position and location but generally ranges from minimum wage to around $15-$20 per hour for entry-level roles. Salaries for more experienced or managerial positions can be higher, often exceeding $40,000 annually. Compensation may also include benefits such as employee discounts and flexible schedules.
More about Mattel Toy Store jobs
What cities are hiring for Mattel Toy Store jobs? Cities with the most Mattel Toy Store job openings:
What states have the most Mattel Toy Store jobs? States with the most job openings for Mattel Toy Store jobs include:
What job categories do people searching Mattel Toy Store jobs look for? The top searched job categories for Mattel Toy Store jobs are:
Mattel Toy Store jobs near you
Infographic showing various Mattel Toy Store job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,156 per year, or $18.8 per hour.
American Girl NYC - Asset Protection Lead

American Girl NYC - Asset Protection Lead

Mattel

Manhattan, NY

$21 - $24/hr

Full-time

Posted 28 days ago

Mattel rating

8.1

Company rating: 8.1 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

Job description

Company Description

CREATIVITY IS OUR SUPERPOWER. It's our heritage and it's also our future. Because we don't just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard-when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Team:  The  Asset Protection (Lead) position is part of the American Girl New York City retail store team. A valid NYS security license is required. 

Job Description

The Opportunity:  The American Girl New York City retail store is looking for a dynamic individual as a Asset Protection  (Lead), who is committed to maintaining a safe environment for American Girl customers and employees, as well as, safeguarding company assets.  The individual we seek is able to multi-task, has outstanding communication skills, and exhibits a high level of compassion and understanding while maintaining a professional detachment.

What Your Impact Will Be: 

  • Maintain safe environment for American Girl customers/guests and store employees by monitoring/correcting safety concerns and controlling/guiding customer traffic when needed.
  • Provide external and internal customer service in a positive, friendly and professional business manner and the skill set to diffuse escalated situations.
  • Prevent the loss of company assets through surveillance, conducting employee package checks and trash checks and is knowledgeable of civil and criminal laws pertaining to retail security.
  • Serve as a safety mentor for store employees; lead by example.
  • Demonstrate an awareness and understanding of all company, store and department policies and procedures.  Additionally, coach and advise Asset Protection Associates of the execution of their responsibilities. 
Qualifications

What We're Looking For: 

  • One to two years of loss prevention, law enforcement, criminal justice, military or security experience, preferred.
  • State specific license, is required.
  • Working knowledge of Microsoft Word, Excel and Outlook Software programs, preferred.
  • Demonstrated ability working with a broad and diverse work force and customer base, including working with children, preferred.
  • Must be available to work evening, weekend, and holiday shifts.

The hourly rate for this position is between $21-24/hour*

*Hourly rate is based on a candidate's education, skills and experience.

Additional Information

What It's Like to Work Here:

American Girl is subsidiary of Mattel, a purpose driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

  • We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
  • We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
  • We execute: We are a performance driven company. We strive for excellence and are focused on pursuing best in class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Who We Are:

American Girl is a premium brand for girls and a wholly-owned subsidiary of Mattel, Inc. (NASDAQ:MAT, www.mattel.com), a leading global toy company and owner of one of the strongest catalogs of children's and family entertainment franchises in the world. We create innovative products and experiences that inspire, entertain and develop children through play. We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies. Our offerings include film and television content, gaming, music and live events. We operate in 35 locations and our products are available in more than 150 countries in collaboration with the world's leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering children to explore the wonder of childhood and reach their full potential.
Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.
Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities, females, veterans, individuals with disabilities, and those of all sexual orientations and gender identities.

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