To thrive as a Maternity Support Worker, you need a solid understanding of basic maternal and newborn care, often supported by a relevant healthcare qualification or completion of a maternity support training program. Familiarity with record-keeping systems, basic medical equipment, and infection control protocols is beneficial. Compassion, strong communication, and the ability to work effectively in a team are standout soft skills. These abilities are crucial for delivering safe, respectful, and effective support to mothers, babies, and healthcare professionals in a maternity care setting.