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Marriott Training Jobs (NOW HIRING)

Life Guard - Taghazout Bay Marriott Resort

Snyder, CO · On-site

$14.25 - $18.50/hr

Report accidents, injuries, and unsafe work conditions to manager; complete safety training and ... At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all ...

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Marriott Training information

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$32K

$68.7K

$112K

How much do marriott training jobs pay per year?

As of Jul 14, 2026, the average yearly pay for marriott training in the United States is $68,682.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $84,500.00 per year, depending on experience, location, and employer.

How does the Marriott Training role support new employee onboarding and ongoing professional development within the company?

The Marriott Training role plays a key part in welcoming new hires by designing and delivering onboarding programs that cover company standards, operational procedures, and guest service expectations. In addition to initial training, this role collaborates with department managers to identify ongoing development needs and organizes workshops, e-learning modules, and coaching sessions. Trainers often work closely with cross-functional teams to ensure consistency and quality across locations, and they track progress to help employees advance their careers within Marriott. This position offers opportunities to influence the workplace culture and support colleagues' growth in a dynamic, hospitality-focused environment.

What are the key skills and qualifications needed to thrive in a Marriott training role, and why are they important?

To thrive in a Marriott training role, you need a strong background in hospitality management or a related field, along with experience in staff training or development. Familiarity with Marriott’s Learning Management System (LMS), training modules, and certifications like Certified Hospitality Trainer (CHT) are typically beneficial. Excellent communication, leadership, and interpersonal skills set standout trainers apart, as they must engage and motivate diverse teams. These skills and qualifications ensure effective knowledge transfer, uphold Marriott’s service standards, and foster a culture of continuous improvement.

What is the difference between Marriott Training vs Marriott Front Desk Agent?

AspectMarriott TrainingMarriott Front Desk Agent
Required CredentialsTypically includes hospitality or customer service certifications, training programs, and sometimes a degree in hospitality managementHigh school diploma or equivalent; customer service experience preferred; on-the-job training provided
Work EnvironmentTraining sessions, workshops, and online modules within Marriott properties or corporate officesFront desk area of Marriott hotels, interacting directly with guests
Employer & Industry UsageUsed by Marriott for employee development and onboarding across all hotel locationsUsed by Marriott hotels for guest check-in/out, reservations, and customer service

Marriott Training focuses on employee development, certifications, and onboarding processes within Marriott, while Marriott Front Desk Agent involves direct guest interaction, check-in/out procedures, and customer service at hotel front desks. Both roles are essential in the hospitality industry but serve different functions within Marriott's operations.

What is Marriott Training?

Marriott Training refers to the comprehensive learning and development programs offered by Marriott International to its employees. These programs are designed to help staff acquire the skills and knowledge necessary to provide exceptional guest experiences and to advance in their hospitality careers. Training includes a mix of online modules, in-person workshops, and on-the-job learning, covering topics such as customer service, brand standards, safety, and leadership. The goal is to ensure all team members are well-equipped to uphold Marriott's service standards across its global properties.
What states have the most Marriott Training jobs? States with the most job openings for Marriott Training jobs include:
What job categories do people searching Marriott Training jobs look for? The top searched job categories for Marriott Training jobs are:
Hotel General Manager-Marriott Experience Required

Hotel General Manager-Marriott Experience Required

CUSA, LLC

Macon, GA

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago


Job description

Position Summary

The General Manager is responsible for the overall leadership, operation, and financial performance of the hotel. This position oversees all departments and team members to ensure exceptional guest satisfaction, brand compliance, revenue growth, profitability, and employee engagement. The General Manager serves as the primary liaison between ownership, management company leadership, and Marriott International while fostering a culture of accountability, teamwork, and service excellence.

Essential Duties and ResponsibilitiesLeadership & Operations
  • Direct all hotel operations, including Front Office, Housekeeping, Maintenance, Food & Beverage, and Sales.
  • Lead, coach, and develop department leaders and associates to achieve operational excellence.
  • Create a positive work environment focused on guest satisfaction, associate engagement, and financial performance.
  • Ensure all departments maintain Marriott brand standards and operational requirements.
  • Conduct regular property inspections to ensure cleanliness, safety, and service standards are maintained.
  • Monitor guest satisfaction scores and implement action plans to improve performance.
Financial Management
  • Achieve or exceed budgeted revenue, profit, and guest satisfaction goals.
  • Manage labor costs, operating expenses, and departmental budgets.
  • Review daily, weekly, and monthly financial reports to identify opportunities and risks.
  • Maximize RevPAR, ADR, occupancy, and total hotel revenue through strategic planning and execution.
  • Ensure proper controls are in place to safeguard hotel assets and cash handling procedures.
Sales & Revenue Management
  • Partner with Sales and Revenue Management teams to drive market share and revenue growth.
  • Participate in weekly revenue strategy meetings.
  • Develop local business relationships and community partnerships to support hotel performance.
  • Monitor competitive market conditions and implement strategies to improve hotel positioning.
Guest Experience
  • Maintain a guest-focused culture that delivers exceptional service and memorable experiences.
  • Address guest concerns promptly and professionally.
  • Monitor Marriott GuestVoice, GXP, and other guest feedback platforms to improve service delivery.
  • Ensure all service recovery opportunities are handled effectively.
Human Resources
  • Recruit, hire, train, and retain qualified team members.
  • Conduct performance evaluations and provide ongoing coaching and development.
  • Ensure compliance with all company policies, labor laws, and Marriott training requirements.
  • Promote employee recognition and engagement programs.
Brand Compliance
  • Ensure compliance with all Marriott brand standards, audits, and quality assurance requirements.
  • Maintain satisfactory scores on Marriott inspections and guest satisfaction metrics.
  • Oversee completion of all required Marriott training and certification programs.
  • Ensure compliance with safety, security, and risk management procedures.
QualificationsEducation & Experience
  • Bachelor's degree in Hospitality Management, Business Administration, or related field preferred.
  • Minimum of 3-5 years hotel management experience required.
  • Previous Marriott experience strongly preferred.
  • Prior General Manager or Assistant General Manager experience preferred.
  • Proven record of achieving financial, operational, and guest satisfaction goals.
Knowledge, Skills & Abilities
  • Strong leadership and team development skills.
  • Excellent communication and interpersonal abilities.
  • Knowledge of Marriott systems and programs preferred.
  • Understanding of hotel financial statements, budgeting, and forecasting.
  • Ability to analyze data and make strategic business decisions.
  • Strong problem-solving and organizational skills.
  • Proficiency in Microsoft Office Suite and hotel management systems.
Physical Requirements
  • Ability to stand, walk, and move throughout the property for extended periods.
  • Ability to occasionally lift up to 25 pounds.
  • Ability to work flexible schedules, including weekends, holidays, and evenings as business needs require.
Performance Expectations

Success in this role will be measured through:

  • Guest Satisfaction (LTR/GuestVoice Scores)
  • Revenue Growth and Market Share
  • RevPAR, ADR, and Occupancy Performance
  • EBITDA and Profitability Goals
  • Marriott Brand Compliance Scores
  • Employee Engagement and Retention
  • Safety and Risk Management Compliance
Benefits
  • Competitive Salary
  • Bonus Opportunity
  • Health, Dental, and Vision Insurance
  • Paid Time Off
  • 401(k) Retirement Plan
  • Marriott Travel Benefits
  • Professional Development Opportunities

CUSAt is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace.


Background check will be completed on all applicants


CUSA logo

About CUSA

Sourced by ZipRecruiter

Secure, Stabilize, Maximize CUSA, LLC is a full service hotel, office, retail, industrial, and multi-family receiver and management firm. We are headquartered in Atlanta, Georgia and have additional offices in Maryland, New York, Florida, and California. Since its inception, CUSA has consistently been ranked as one of the leading hospitality and commercial property management companies in the country. We have over 40 years of operational expertise working with nationally recognized companies such as Hyatt Hotels Corporation, Sheraton Corporation, Hilton Hotels Corporation, Lex Hotel Group of Great Britain, Intercontinental Hotel Group, Choice Hotels, and Wyndham Worldwide Hotels. CUSA’s senior management understands that only through inspired people dedicated to professional performance, can we achieve success in today’s intensely competitive environment.

Industry

Traveler accommodation

Company size

501 - 1,000 Employees

Headquarters location

Kennesaw, GA, US

Year founded

2005

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