Director of Sales
Santa Clara, CA · On-site
Utilize Marriott training resources and best practices to strengthen team capabilities. Customer Experience * Maintain strong client relationships and ensure exceptional service throughout the sales ...
Director of Sales
Santa Clara, CA · On-site
Utilize Marriott training resources and best practices to strengthen team capabilities. Customer Experience * Maintain strong client relationships and ensure exceptional service throughout the sales ...
Director of Sales
Santa Clara, CA · On-site
$170K/yr
Utilize Marriott training resources and best practices to strengthen team capabilities. Customer Experience * Maintain strong client relationships and ensure exceptional service throughout the sales ...
Director of Sales
Santa Clara, CA · On-site
$170K/yr
Utilize Marriott training resources and best practices to strengthen team capabilities. Customer Experience * Maintain strong client relationships and ensure exceptional service throughout the sales ...
Director of Sales
Santa Clara, CA · On-site
Utilize Marriott training resources and best practices to strengthen team capabilities. Customer Experience * Maintain strong client relationships and ensure exceptional service throughout the sales ...
Director of Sales
Santa Clara, CA · On-site
Utilize Marriott training resources and best practices to strengthen team capabilities. Customer Experience * Maintain strong client relationships and ensure exceptional service throughout the sales ...
Baker
Palm Desert, CA · On-site
$13.25 - $17.25/hr
Through Rouxbe's self-paced online platform and culinary training curriculum, Marriott associates with all levels of culinary experience will have access to hundreds of well-designed and visually ...
Baker
Palm Desert, CA · On-site
$13.25 - $17.25/hr
Through Rouxbe's self-paced online platform and culinary training curriculum, Marriott associates with all levels of culinary experience will have access to hundreds of well-designed and visually ...
Cook I (Experienced)
Newport Beach, CA · On-site
$15 - $20.25/hr
Through Rouxbe's self-paced online platform and culinary training curriculum, Marriott associates with all levels of culinary experience will have access to hundreds of well-designed and visually ...
Cook I (Experienced)
Newport Beach, CA · On-site
$15 - $20.25/hr
Through Rouxbe's self-paced online platform and culinary training curriculum, Marriott associates with all levels of culinary experience will have access to hundreds of well-designed and visually ...
Cook (Open Availability/Full Time)
Torrance, CA · On-site
$14.50 - $19.50/hr
Through Rouxbe's self-paced online platform and culinary training curriculum, Marriott associates with all levels of culinary experience will have access to hundreds of well-designed and visually ...
Cook (Open Availability/Full Time)
Torrance, CA · On-site
$14.50 - $19.50/hr
Through Rouxbe's self-paced online platform and culinary training curriculum, Marriott associates with all levels of culinary experience will have access to hundreds of well-designed and visually ...
... Marriott.com Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal ...
... Marriott.com Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal ...
Baker
$13.25 - $17.25/hr
Through Rouxbe's self-paced online platform and culinary training curriculum, Marriott associates with all levels of culinary experience will have access to hundreds of well-designed and visually ...
Baker
$13.25 - $17.25/hr
Through Rouxbe's self-paced online platform and culinary training curriculum, Marriott associates with all levels of culinary experience will have access to hundreds of well-designed and visually ...
Cook I (Experienced)
Newport Beach, CA · On-site
$15 - $20.25/hr
Through Rouxbe's self-paced online platform and culinary training curriculum, Marriott associates with all levels of culinary experience will have access to hundreds of well-designed and visually ...
Cook I (Experienced)
Newport Beach, CA · On-site
$15 - $20.25/hr
Through Rouxbe's self-paced online platform and culinary training curriculum, Marriott associates with all levels of culinary experience will have access to hundreds of well-designed and visually ...
Cook (Open Availability/Full Time)
$14.50 - $19.50/hr
Through Rouxbe's self-paced online platform and culinary training curriculum, Marriott associates with all levels of culinary experience will have access to hundreds of well-designed and visually ...
Cook (Open Availability/Full Time)
$14.50 - $19.50/hr
Through Rouxbe's self-paced online platform and culinary training curriculum, Marriott associates with all levels of culinary experience will have access to hundreds of well-designed and visually ...
Cook I (Experienced)
Newport Beach, CA · On-site
$15 - $20.25/hr
Through Rouxbe's self-paced online platform and culinary training curriculum, Marriott associates with all levels of culinary experience will have access to hundreds of well-designed and visually ...
Cook I (Experienced)
Newport Beach, CA · On-site
$15 - $20.25/hr
Through Rouxbe's self-paced online platform and culinary training curriculum, Marriott associates with all levels of culinary experience will have access to hundreds of well-designed and visually ...
... Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training ...
... Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training ...
Dishwashing or Utility Supervisor
San Francisco, CA · On-site
$15.25 - $19.75/hr
... Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training ...
Dishwashing or Utility Supervisor
San Francisco, CA · On-site
$15.25 - $19.75/hr
... Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training ...
Dishwashing or Utility Supervisor
San Francisco, CA · On-site
$17.75 - $21/hr
... Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training ...
Dishwashing or Utility Supervisor
San Francisco, CA · On-site
$17.75 - $21/hr
... Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training ...
Front Desk Supervisor
Burlingame, CA · On-site
$19.25 - $24.75/hr
... Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training ...
Front Desk Supervisor
Burlingame, CA · On-site
$19.25 - $24.75/hr
... Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training ...
Prep Cook
Newport Beach, CA · On-site
$15.25 - $19.25/hr
... Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training ...
Prep Cook
Newport Beach, CA · On-site
$15.25 - $19.25/hr
... Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training ...
Dishwasher (Part-Time)
Torrance, CA · On-site
$13.50 - $17.50/hr
... Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training ...
Dishwasher (Part-Time)
Torrance, CA · On-site
$13.50 - $17.50/hr
... Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training ...
Cook II
San Francisco, CA · On-site
$16.50 - $22/hr
... Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training ...
Cook II
San Francisco, CA · On-site
$16.50 - $22/hr
... Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training ...
Cook I
Irvine, CA · On-site
$17 - $21.25/hr
... Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training ...
Cook I
Irvine, CA · On-site
$17 - $21.25/hr
... Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training ...
... Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training ...
... Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training ...
Marriott Training information
What is Marriott training?
Marriott Training refers to the comprehensive learning and development programs offered by Marriott International to its employees. These programs are designed to help staff acquire the skills and knowledge necessary to provide exceptional guest experiences and to advance in their hospitality careers. Training includes a mix of online modules, in-person workshops, and on-the-job learning, covering topics such as customer service, brand standards, safety, and leadership. The goal is to ensure all team members are well-equipped to uphold Marriott's service standards across its global properties.
How does Marriott training support new employee onboarding and ongoing professional development?
The Marriott Training role plays a key part in welcoming new hires by designing and delivering onboarding programs that cover company standards, operational procedures, and guest service expectations. In addition to initial training, this role collaborates with department managers to identify ongoing development needs and organizes workshops, e-learning modules, and coaching sessions. Trainers often work closely with cross-functional teams to ensure consistency and quality across locations, and they track progress to help employees advance their careers within Marriott. This position offers opportunities to influence the workplace culture and support colleagues' growth in a dynamic, hospitality-focused environment.
What are the key skills and qualifications needed to thrive in a Marriott training role?
To thrive in a Marriott training role, you need a strong background in hospitality management or a related field, along with experience in staff training or development. Familiarity with Marriott’s Learning Management System (LMS), training modules, and certifications like Certified Hospitality Trainer (CHT) are typically beneficial. Excellent communication, leadership, and interpersonal skills set standout trainers apart, as they must engage and motivate diverse teams. These skills and qualifications ensure effective knowledge transfer, uphold Marriott’s service standards, and foster a culture of continuous improvement.
What is the difference between Marriott Training vs Marriott Front Desk Agent?
| Aspect | Marriott Training | Marriott Front Desk Agent |
|---|---|---|
| Required Credentials | Typically includes hospitality or customer service certifications, training programs, and sometimes a degree in hospitality management | High school diploma or equivalent; customer service experience preferred; on-the-job training provided |
| Work Environment | Training sessions, workshops, and online modules within Marriott properties or corporate offices | Front desk area of Marriott hotels, interacting directly with guests |
| Employer & Industry Usage | Used by Marriott for employee development and onboarding across all hotel locations | Used by Marriott hotels for guest check-in/out, reservations, and customer service |
Marriott Training focuses on employee development, certifications, and onboarding processes within Marriott, while Marriott Front Desk Agent involves direct guest interaction, check-in/out procedures, and customer service at hotel front desks. Both roles are essential in the hospitality industry but serve different functions within Marriott's operations.
What is the training program for Marriott Training employees?
Marriott Training employees typically undergo a structured onboarding program that includes hospitality industry fundamentals, customer service skills, and company policies. The program often combines classroom instruction, online modules, and on-the-job training to ensure employees are prepared for their roles. Certification in specific skills or systems may also be part of the training process.
What are popular job titles related to Marriott Training jobs in California?
For Marriott Training jobs in California, the most frequently searched job titles are:
What job categories do people searching Marriott Training jobs in California look for?
The top searched job categories for Marriott Training jobs in California are:
Marriott International rating
6.4
Based on 1,186 frontline employees who took The Breakroom Quiz
54th of 108 rated hotels
Job description
Additional Information: This hotel is owned and operated by an independent franchisee, Harrell Hospitality. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
Delta Hotels by Marriott Santa Clara Silicon Valley is seeking a dynamic, results-driven Director of Sales & Marketing to lead all sales, catering, and marketing efforts for our 263-room full-service hotel. This executive leadership position is responsible for maximizing revenue, growing market share, strengthening customer relationships, and developing a high-performing sales team while delivering exceptional guest experiences.
Reporting directly to the General Manager, the Director of Sales & Marketing will provide strategic leadership for all segments, including corporate, group, catering, and local business development, while partnering closely with Revenue Management and Operations to drive profitability and owner returns.
Key Responsibilities
Strategic Leadership
- Lead and oversee all Sales, Catering, and Marketing functions.
- Develop and execute annual business plans and strategic sales initiatives that maximize revenue and profitability.
- Drive occupancy, ADR, RevPAR, market share, and total hotel revenue performance.
- Collaborate with Revenue Management and Operations to align commercial strategies with business objectives.
- Develop annual budgets and maintain disciplined expense management.
Business Development
- Identify and pursue new business opportunities across Corporate, Group, SMERF, Association, Government, and Local Markets.
- Maintain and grow existing key accounts while generating new revenue opportunities.
- Represent the hotel within the community and at industry events, trade shows, and customer functions.
- Build strong relationships with Marriott Global Sales, local organizations, and strategic partners.
Revenue and Market Performance
- Analyze STAR reports, market trends, demand patterns, and competitive intelligence to increase market penetration.
- Participate in weekly revenue strategy meetings and provide recommendations to optimize performance.
- Partner with Revenue Management to implement effective pricing and segmentation strategies.
- Monitor sales pace and booking trends to ensure achievement of annual goals.
Team Leadership
- Recruit, mentor, coach, and develop a high-performing Sales and Catering team.
- Foster a culture of accountability, collaboration, and continuous improvement.
- Conduct regular performance reviews and support professional development initiatives.
- Utilize Marriott training resources and best practices to strengthen team capabilities.
Customer Experience
- Maintain strong client relationships and ensure exceptional service throughout the sales cycle.
- Oversee contract negotiations, proposals, and correspondence.
- Partner with Operations to ensure flawless execution of meetings and events.
- Promote guest satisfaction, loyalty, and repeat business.
Community and Brand Leadership
- Represent the hotel within local business organizations and tourism partners.
- Support brand initiatives and maintain compliance with Marriott standards.
- Champion a culture of service excellence and associate engagement.
Education
- Bachelor's degree in Business Administration, Hospitality Management, Marketing, or related field preferred.
- Equivalent experience will be considered.
Experience
- Minimum of 5 years of hotel sales experience in a full-service environment.
- Minimum of 3 years in a leadership role managing sales teams.
- Marriott brand experience strongly preferred.
- Experience with group, corporate, and catering segments required.
- Demonstrated success in driving revenue growth and market share performance.
Technical Skills
- Working knowledge of Marriott systems preferred, including:
- CI/TY
- One Yield
- MarRFP
- GXP
- Microsoft Office Suite
- Leadership Competencies
- Strategic thinker with strong business acumen.
- Excellent communication and presentation skills.
- Strong negotiation and relationship-building abilities.
- Ability to lead in a fast-paced, high-performance environment.
- Proven ability to coach, inspire, and develop talent.
- Analytical mindset with a focus on results and execution.
- Passion for hospitality and creating exceptional guest experiences.
This company is an equal opportunity employer.
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