2

Marriott Remote Jobs in Virginia (NOW HIRING)

Customer Service Rep II (Remote and Temporary)

VA · On-site +1

$16 - $21.75/hr

General information Job Posting Title Customer Service Rep II (Remote and Temporary) Date Thursday, May 28, 2026 City Remote Country United States Working time Full-time Description & Requirements ...

next page

Showing results 1-20

Marriott Remote information

How does working remotely for Marriott impact daily collaboration with on-site teams?

When working remotely for Marriott, you will frequently use digital collaboration tools such as Microsoft Teams, Zoom, and email to coordinate with on-site colleagues. Regular virtual meetings, clear communication, and proactive follow-ups are essential for staying aligned with team goals and updates. While you may have fewer face-to-face interactions, Marriott emphasizes a connected and inclusive work culture, ensuring remote employees feel supported and engaged. Adapting to various time zones and maintaining responsiveness can be common challenges, but the company provides resources and training to help remote team members succeed.

What is the difference between Marriott Remote vs Marriott Front Desk Agent?

AspectMarriott RemoteMarriott Front Desk Agent
Work EnvironmentRemote, from home or remote officeOn-site at hotel lobby
Required CredentialsCustomer service experience, hospitality knowledgeCustomer service skills, hospitality experience
Job DutiesReservation management, customer inquiries remotelyCheck-in/out, guest assistance in person
Industry UsageGrowing remote hospitality rolesTraditional hotel front desk roles

Marriott Remote positions focus on customer service and reservation tasks performed remotely, while Marriott Front Desk Agents work on-site assisting guests directly. Both roles require hospitality experience, but the remote role offers flexibility and work-from-home options, whereas the front desk role involves direct guest interaction at the hotel.

What are the key skills and qualifications needed to thrive as a Marriott Remote employee, and why are they important?

To excel as a Marriott Remote employee, you generally need strong customer service skills, problem-solving abilities, and previous experience in hospitality or call center roles. Proficiency with reservation systems, CRM software, and communication tools like VoIP is typically required. Excellent verbal communication, patience, and self-motivation distinguish top performers in this remote setting. These competencies are crucial for delivering seamless guest experiences and maintaining Marriott’s high service standards from a remote environment.

What are Marriott remote jobs?

Marriott remote jobs are positions offered by Marriott International that allow employees to work from home or outside of traditional office settings. These roles can include customer service representatives, reservation agents, sales, marketing, IT, and other support positions. Working remotely for Marriott provides flexibility and the ability to balance work and personal life, while still being part of a global hospitality company. Eligibility, job duties, and technical requirements may vary by position.
What are the most commonly searched types of Marriott jobs in Virginia? The most popular types of Marriott jobs in Virginia are:
What cities in Virginia are hiring for Marriott Remote jobs? Cities in Virginia with the most Marriott Remote job openings:
Infographic showing various Marriott Remote job openings in Virginia as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Regional Director of Revenue Strategy

Crescent Hotels & Resorts LLC

Fairfax, VA • Remote

$140K - $155K/yr

Full-time

Posted 14 days ago


Job description

The Regional Director of Revenue Strategy successfully integrates the synergies between revenue, analysis, sales, integrated marketing, and distribution channels to drive profitability across the portfolio of hotels and team assignments. This role works closely with finance, operations, digital, and sales leaders when analyzing, formulating, and deploying various revenue and pricing initiatives. This remote-based role supports a portfolio of dynamic properties with an emphasis on Marriott brands.

This role is remote, but preference will be given to applicants located in US Central Time Zone.

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We are committed to providing you with:

  • Highly competitive annual salary of $140,000-$155,000 based on experience.
  • Possible bonus eligibility
  • An exceptional benefit plan for eligible associates & your family members
  • 401K matching program for eligible associates
  • Flexible scheduling to allow you to focus on what is important to you.
  • Discounts with our Crescent managed properties in North America for you & your family members

ESSENTIAL JOB FUNCTIONS:

Team Management

  • Leverage practical management experience to set realistic goals and allocate suitable resources to achieve them.
  • Develop relationships with all leaders within Crescent, ownership groups, asset managers, operations, sales, digital, business development, and finance to create and execute yield-generating strategies, assess hotel offerings, and identify pricing opportunities.
  • Work with area and corporate directors to maximize time spent with hotel teams to efficiently execute strategies.
  • Engage the digital department to provide ideas and support for online distribution of strategies and creative assets for strategy optimization in the digital space.
  • Identify weaknesses, develop solutions, implement corrective measures, and hold teams accountable to achieve desired outcomes.

Metrics

  • Monitor performance and manage proper hotel metrics, including KPIs and index scorecards.
  • Develop and execute initiatives that increase revenue and market share.
  • Develop and utilize advanced analytical models that measure elasticity and yield.
  • Assess pricing strategies for ancillary offerings and total hotel revenue.
  • Effectively communicate company revenue management standards through property visits, remote auditing, training, and analysis of hotel revenue performance against established goals.
  • Lead a team of revenue managers to drive property and regional performance, improve business processes, and manage high-profile strategic accounts.• Train and coach property leaders on producing accurate revenue forecasts by market segment, including 30-, 60-, and 90-day forecasts on an ongoing basis.
  • Lower distribution costs across all channels, including CRO, GDS, brand.com, and third-party channels.

Leadership

  • Display leadership skills that inspire and encourage staff to deliver the highest standard of revenue strategy and management.
  • Effectively promote revenue generation across departments that may not have direct revenue responsibility, building a culture of revenue focus throughout the organization.

REQUIRED SKILLS/ABILITIES:

  • 5+ years of Revenue Strategy experience is required.
  • Must be Marriott OYv2 Certified.
  • Expert level experience with Marriott brand hotels.
  • Experience with multi-brand and independent/soft-brand hotels.
  • Excellent analytical skills with the ability to effectively gather, analyze, and utilize key data to support proposed initiatives.
  • Ability to build relationships with hotel teams, senior operations leaders, and ownership groups.
  • Willingness to travel as needed.