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Marriott Operations Jobs in Raleigh, NC (NOW HIRING)

White Lodging Careers

Chief Engineer

Raleigh, NC · On-site

... Marriott properties, you'll lead a team of skilled maintenance professionals and own the full engineering and facilities function for a complex, high-volume hotel operation. We are hiring a Chief ...

CMC Hotels

Assistant General Manager

Cary, NC · On-site

... compliance with Marriott brand standards and company policies, and partners with hotel leadership to maximize guest satisfaction, operational efficiency, and financial performance. Key ...

Shri Hotels

General Manager

Raleigh, NC · On-site

... operational strategies that drive financial success by providing exceptional guest service Qualifications • Must be Marriott Qualified and have Marriott GM Experience

CMC Hotels

Assistant General Manager

Cary, NC · On-site

$65 - $90/hr

... compliance with Marriott brand standards and company policies, and partners with hotel leadership to maximize guest satisfaction, operational efficiency, and financial performance. Key ...

Concord Hospitality

Catering Sales Manager

Raleigh, NC · On-site

$50K - $65K/yr

Train, delegate, and guide staff to ensure smooth operation of events and service standards ... Marriott does not endorse or recommend employers and sharing a posting is not an endorsement or ...

Marriott North Charleston

Night Auditor -FT

Raleigh, NC · On-site

$17 - $19/hr

Employ operational and selling techniques to maximize occupancy levels and achieve the highest ... Previous experience as Night Auditor or Front Desk Agent in a brand hotel, preferably Marriott.

Marriott North Charleston

Night Auditor - PT

Raleigh, NC · On-site

$17 - $19/hr

Employ operational and selling techniques to maximize occupancy levels and achieve the highest ... Previous experience as Night Auditor or Front Desk Agent in a brand hotel, preferably Marriott.

Shri Hotels

General Manager

Raleigh, NC

$75K/yr

Inspire your staff through leadership, vision, and operational strategies that drive financial ... Must be Marriott Qualified and have Marriott GM Experience About Company Shri Hotels is a leading ...

Concord Hospitality

Accounting Manager

Raleigh, NC · On-site

Oversee daily accounting operations, including cash handling, deposits, reconciliations, and ... Marriott does not endorse or recommend employers and sharing a posting is not an endorsement or ...

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Marriott Operations information

See Raleigh, NC salary details

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How much do marriott operations jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for marriott operations in Raleigh, NC is $20.71, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $23.61 per hour, depending on experience, location, and employer.

What is Marriott Operations?

Marriott Operations refers to the management and coordination of day-to-day activities within Marriott International's hotels and resorts. This includes overseeing guest services, housekeeping, food and beverage, front desk, and maintenance to ensure a high standard of quality and guest satisfaction. Operations teams work to uphold Marriott’s brand standards, optimize efficiency, and address guest needs promptly. They also manage staff, budgets, and compliance with health and safety regulations. The goal is to deliver an exceptional experience for every guest while maximizing operational effectiveness.

What are the key skills and qualifications needed to thrive in Marriott Operations, and why are they important?

To excel in Marriott Operations, you need a background in hospitality management, customer service expertise, and strong organizational skills, often supported by a relevant degree or prior hotel experience. Familiarity with property management systems (such as Marriott's MARSHA), reservation platforms, and basic financial reporting tools is crucial. Outstanding interpersonal communication, adaptability, and problem-solving abilities help you deliver exceptional guest experiences and lead effective teams. These skills ensure smooth hotel operations, high guest satisfaction, and consistent adherence to Marriott’s brand standards.

What are some typical challenges faced by Marriott Operations professionals, and how can they be addressed?

Marriott Operations professionals often navigate challenges such as meeting high guest expectations, coordinating across multiple departments, and adapting to fluctuating occupancy levels. Effective communication and strong organizational skills are essential to ensure smooth operations and guest satisfaction. Proactively collaborating with colleagues in housekeeping, front desk, and maintenance helps address issues quickly. Continuous training and staying updated on Marriott’s service standards also empower operations teams to handle challenges efficiently.

What is the difference between Marriott Operations vs Marriott Front Desk Agent?

AspectMarriott OperationsMarriott Front Desk Agent
Primary RoleOversees hotel operations, including departments like housekeeping, food & beverage, and maintenanceHandles guest check-ins, check-outs, and customer service at the front desk
Required CredentialsHospitality management experience, relevant certifications often preferredHigh school diploma or equivalent; customer service skills
Work EnvironmentManagement setting with oversight of multiple departmentsFront-line customer service in the hotel lobby
Industry UsageUsed for managerial and supervisory roles in hotel operationsFront desk and guest services roles

Marriott Operations roles focus on managing overall hotel functions and staff, requiring broader hospitality experience. In contrast, Marriott Front Desk Agents primarily handle guest interactions and administrative tasks at the front desk. Both roles are essential but differ in scope, responsibilities, and required experience.

What are popular job titles related to Marriott Operations jobs in Raleigh, NC?

For Marriott Operations jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Marriott Operations jobs in Raleigh, NC look for?

The top searched job categories for Marriott Operations jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Marriott Operations jobs?

Cities near Raleigh, NC with the most Marriott Operations job openings:

Marriott Operations jobs near you

Chief Engineer

White Lodging Careers

Raleigh, NC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

White Lodging rating

6.9

Company rating: 6.9 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

35th of 109 rated hotels

Job description

Description
Who We Are
White Lodging develops and operates a portfolio of award-winning premium hotels, rooftop bars, and restaurants in some of the country's most dynamic cities. We know that the hospitality business, like life, is about how you make people feel. That's where you come in. You'll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.
The Sheraton Raleigh is a premier full-service Marriott hotel in the heart of downtown Raleigh, North Carolina - one of the fastest-growing and most dynamic cities in the Southeast. Positioned in the center of the city's thriving business, dining, and entertainment district, this is a high-profile, large-scale hotel property that demands experienced, proactive engineering leadership to protect the guest experience and the long-term value of the asset. As the Chief Engineer at one of downtown Raleigh's most prominent Marriott properties, you'll lead a team of skilled maintenance professionals and own the full engineering and facilities function for a complex, high-volume hotel operation.
We are hiring a Chief Engineer to lead all engineering and maintenance operations at the Sheraton Raleigh. This is a senior hotel engineering leadership role in Raleigh, NC for an experienced facilities or hotel engineering professional with deep technical knowledge across HVAC, electrical, plumbing, and mechanical systems - and the leadership skills to develop a high-performing maintenance team. If you're a Chief Engineer, Director of Engineering, Facilities Manager, or senior hotel maintenance professional looking for Chief Engineer jobs in Raleigh, North Carolina or hotel engineering leadership roles in the greater Raleigh-Durham area, this is your next move with one of the country's most respected hotel management companies.
What You'll Do
  • Lead all hotel engineering operations at Sheraton - including building maintenance, mechanical systems, energy management, and facilities function across this large-scale downtown Sheraton property
  • Build, lead, and develop a team of hotel maintenance professionals - ensuring proper training, scheduling, performance management, and a culture of safety, accountability, and continuous improvement
  • Develop and implement a comprehensive preventive maintenance program across all hotel systems and equipment - optimizing efficiency, minimizing downtime, and extending the operational life of hotel assets
  • Ensure full compliance with all safety regulations, OSHA standards, Marriott brand requirements, and White Lodging engineering policies across all hotel facilities and systems
  • Manage the engineering department budget, capital expenditure projects, and cost controls - delivering strong financial stewardship of the hotel's physical plant and long-term asset value
  • Respond swiftly to emergency maintenance issues - coordinating effectively with all hotel departments to minimize guest impact and restore operations as quickly as possible
  • Partner with hotel leadership on energy management initiatives, sustainability programs, and ongoing capital improvement projects at the Sheraton

What You'll Bring
  • Proven leadership experience as a Chief Engineer, Director of Engineering, Facilities Manager, or senior hotel maintenance professional - hospitality or hotel engineering experience strongly preferred
  • Deep technical knowledge of commercial HVAC systems, electrical systems, plumbing, and mechanical systems in a large-scale hotel or facilities environment - required
  • Demonstrated experience developing and managing preventive maintenance programs and hotel operating systems across a complex, high-volume property
  • Strong budget management, cost-control, and capital expenditure planning experience - with a track record of delivering financial results while maintaining premium hotel facilities standards
  • Excellent problem-solving and communication skills - with the ability to diagnose complex engineering issues, lead a skilled maintenance team, and collaborate effectively with hotel operations leadership
  • Familiarity with Marriott brand engineering standards, property management systems, and energy management platforms - prior experience at a Marriott-brand hotel a strong plus
  • Flexibility to work various shifts - including nights, weekends, and holidays - as the needs of a 24-hour hotel operation require

What You Can Look Forward To
  • Unlimited employee referral bonuses
  • 401(k) with company match
  • Paid time off (PTO) with rollover
  • Complimentary wellness tools
  • Leadership development & tuition reimbursement
  • Discounts on hotel rooms, dining, and travel
  • Growth opportunities across multiple hotel properties in your market
  • Full-time associates also receive:
    • Medical, dental, and vision insurance - starting day 1
    • Life and disability insurance
    • Paid parental leave
    • Employee Assistance Program (EAP)

White Lodging is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will be considered regardless of race, color, religion, sex, national origin, disability, or veteran status.

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