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Marriott Operations Jobs in Raleigh, NC (NOW HIRING)

Concord Hospitality

Accounting Manager

Raleigh, NC

Oversee daily accounting operations, including cash handling, deposits, reconciliations, and ... Marriott does not endorse or recommend employers and sharing a posting is not an endorsement or ...

Concord Hospitality

General Manager

Raleigh, NC · On-site

... Marriott Raleigh North What will you do? Functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including managing general property ...

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Marriott Operations information

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How much do marriott operations jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for marriott operations in Raleigh, NC is $20.71, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $23.61 per hour, depending on experience, location, and employer.

What is the difference between Marriott Operations vs Marriott Front Desk Agent?

AspectMarriott OperationsMarriott Front Desk Agent
Primary RoleOversees hotel operations, including departments like housekeeping, food & beverage, and maintenanceHandles guest check-ins, check-outs, and customer service at the front desk
Required CredentialsHospitality management experience, relevant certifications often preferredHigh school diploma or equivalent; customer service skills
Work EnvironmentManagement setting with oversight of multiple departmentsFront-line customer service in the hotel lobby
Industry UsageUsed for managerial and supervisory roles in hotel operationsFront desk and guest services roles

Marriott Operations roles focus on managing overall hotel functions and staff, requiring broader hospitality experience. In contrast, Marriott Front Desk Agents primarily handle guest interactions and administrative tasks at the front desk. Both roles are essential but differ in scope, responsibilities, and required experience.

What are the key skills and qualifications needed to thrive in Marriott Operations, and why are they important?

To excel in Marriott Operations, you need a background in hospitality management, customer service expertise, and strong organizational skills, often supported by a relevant degree or prior hotel experience. Familiarity with property management systems (such as Marriott's MARSHA), reservation platforms, and basic financial reporting tools is crucial. Outstanding interpersonal communication, adaptability, and problem-solving abilities help you deliver exceptional guest experiences and lead effective teams. These skills ensure smooth hotel operations, high guest satisfaction, and consistent adherence to Marriott’s brand standards.

What are Marriott Operations?

Marriott Operations refers to the management and coordination of day-to-day activities within Marriott International's hotels and resorts. This includes overseeing guest services, housekeeping, food and beverage, front desk, and maintenance to ensure a high standard of quality and guest satisfaction. Operations teams work to uphold Marriott’s brand standards, optimize efficiency, and address guest needs promptly. They also manage staff, budgets, and compliance with health and safety regulations. The goal is to deliver an exceptional experience for every guest while maximizing operational effectiveness.

What are some typical challenges faced by Marriott Operations professionals, and how can they be addressed?

Marriott Operations professionals often navigate challenges such as meeting high guest expectations, coordinating across multiple departments, and adapting to fluctuating occupancy levels. Effective communication and strong organizational skills are essential to ensure smooth operations and guest satisfaction. Proactively collaborating with colleagues in housekeeping, front desk, and maintenance helps address issues quickly. Continuous training and staying updated on Marriott’s service standards also empower operations teams to handle challenges efficiently.
What job categories do people searching Marriott Operations jobs in Raleigh, NC look for? The top searched job categories for Marriott Operations jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Marriott Operations jobs? Cities near Raleigh, NC with the most Marriott Operations job openings:
Marriott Operations jobs near you
Front Desk Clerk - AM-PM and Overnight positions StudioRes Marriott Raleigh North $15-17 per hour

Front Desk Clerk - AM-PM and Overnight positions StudioRes Marriott Raleigh North $15-17 per hour

Concord Hospitality

Raleigh, NC • On-site

$15 - $17/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 6 days ago

New

Concord Hospitality rating

7.2

Company rating: 7.2 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

19th of 106 rated hotels

Job description

New Marriott hotel Opening Soon! Front Desk & Guest Care $15-17 per hour
Overnight shift is higher wages
Friday and Saturday or Saturday and Sunday availability hours required. Opening August 23rd.
Role Responsibilities:
As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience, they can have by:
• Ensure an excellent first impression for all guests and potential guests.
• Offer assistance to guests and provide concierge service regarding hotel and the community.
• Ensure guests' check-in and departure experience is warm and welcoming.
• Work with the team to coordinate and provide services in housekeeping, maintenance, sales and operations.
• Assist in processing laundry.
• Responsible to utilize and follow all Safety and Security procedures.
• Responsible for secure cash handling and processing procedures.
• Manage confidential information for the company and guests.
• Responsible for proper administration for key control.
• Routinely conduct property/security walks.
KNOWLEDGE, SKILLS, AND ABILITIES
• Knowledge of Microsoft Office products.
• Knowledge of hospitality guest management systems.
• Excellent verbal and written communications skills.
• Good organizational skills, detail oriented.
• Comfortable working in an environment that requires multitasking.
• Focused on providing exceptional customer service.
• Able to problem solve and resolve issues effectively and efficiently.
Here are some reasons our associates like working for us:
Our Benefits (applies to Full-Time Associates Only)
Competitive Pay
Great Benefits including various levels of medical plans, prescription discounts plus vision/dental
401K Retirement Program with company contribution - FREE MONEY!
Group Life Insurance equal to your annual salary
Voluntary Short- and Long-Term Disability Programs
Verizon Wireless Discount - save up to 18% off your billing a month with our partnership with Verizon
Common Oaks Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs - take classes related to hospitality and save up to 9% off the tuition price
Friday and Saturday or Saturday and Sunday availability hours required.
If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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