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Residence Inn Jobs in Raleigh, NC (NOW HIRING)

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How much do residence inn jobs pay per hour?

As of May 31, 2026, the average hourly pay for residence inn in Raleigh, NC is $22.37, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $27.36 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Residence Inn Front Desk Associate, and why are they important?

To thrive as a Residence Inn Front Desk Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (such as Opera or Marriott’s internal booking software), payment processing systems, and basic office technology is important. Excellent communication, problem-solving abilities, and a friendly, professional demeanor are standout soft skills for this role. These qualifications ensure exceptional guest experiences, efficient operations, and uphold the brand’s reputation for hospitality.

What are some common challenges faced by front desk associates at Residence Inn, and how can they be effectively managed?

Front desk associates at Residence Inn often encounter challenges such as managing high guest volumes during peak check-in/check-out times, addressing guest concerns promptly, and coordinating with housekeeping and maintenance teams to ensure room readiness. Effective communication, strong multitasking abilities, and a calm, solution-oriented approach are essential for overcoming these challenges. Additionally, leveraging property management systems and following established protocols can help associates streamline operations and provide excellent guest service.

What is a Residence Inn?

Residence Inn is a brand of extended-stay hotels owned by Marriott International. These hotels are designed for travelers who need accommodations for longer periods, such as business professionals, families relocating, or vacationers. Residence Inn offers spacious suites with full kitchens, living areas, and amenities like complimentary breakfast, free Wi-Fi, and evening social events. Guests often appreciate the home-like atmosphere and the convenience of hotel services during longer stays.

What is the difference between Residence Inn vs Front Desk Agent?

AspectResidence InnFront Desk Agent
Primary RoleHospitality service provider managing guest stays at extended-stay hotelsFrontline staff handling guest check-ins, check-outs, and inquiries
Required CredentialsHigh school diploma; hospitality or customer service experience preferredHigh school diploma; customer service skills
Work EnvironmentHotel property, often in hospitality industryHotel lobby or reception area
Employer & IndustryHospitality industry, hotel chains like Residence InnHotels, resorts, hospitality sector

Residence Inn staff oversee overall guest experience and property operations, while Front Desk Agents focus on guest check-in, check-out, and inquiries. Both roles are essential in hospitality, with Residence Inn representing the hotel brand and Front Desk Agents serving as the frontline customer service providers.

What are popular job titles related to Residence Inn jobs in Raleigh, NC? For Residence Inn jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Residence Inn jobs in Raleigh, NC look for? The top searched job categories for Residence Inn jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Residence Inn jobs? Cities near Raleigh, NC with the most Residence Inn job openings:
Residence Inn jobs near you
Infographic showing various Residence Inn job openings in Raleigh, NC as of May 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $46,539 per year, or $22.4 per hour.
Housekeeper @ Residence Inn Crabtree

Housekeeper @ Residence Inn Crabtree

Summit Hospitality Group LTD

Raleigh, NC • On-site

$13.50 - $17.50/hr

Full-time, Part-time

PTO

Posted 29 days ago

Job description

JOB DESCRIPTION
JOB TITLE: HOUSEKEEPER
DEPARTMENT: HOUSEKEEPING/ ROOMS
REPORTS TO: HOUSEKEEPING MANAGER/OPERATIONS MANAGER
JOB TYPE: FULL AND PART-TIME POSITIONS AVAILABLE
Summary: As a Housekeeper for the Hotel Division of Summit Hospitality Group, you hold an essential position responsible for cleaning guest rooms and public areas. Our guests expect and deserve a spotless environment when they check-in and stay with us. Adhering to Corporate and Brand standards for quality and cleanliness are paramount to our success. The Housekeeper who works for a Summit Hotel is friendly, helpful, efficient, and devoted to making all guests feel welcome and comfortable.
Qualifications:
  • 1-2 years of experience with name brand hotel housekeeping preferred
  • Can-do attitude and willingness to jump-in and do the assigned work in a cheerful and respectful manner
  • Service oriented style with professional presentation
  • High energy and attention to detail
  • Willingness to respond quickly to guest requests
  • Teamwork and partnership attitude towards fellow associates and management
  • Potential interest in being an Executive Housekeeper/Housekeeping Manager

Responsibilities:
  • Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area.
  • Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms.
  • Strip dirty linens off beds.
  • Replace dirty linens and terry with clean items.
  • Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances.
  • Dust, polish, and remove marks from walls and furnishings. Vacuum carpets and perform floor care duties (e.g., in guest rooms and hallway).
  • Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials.
  • Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information.
  • Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
  • Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards.

Work Environment:
  • Flexible work schedule including availability on weekends
  • Must have reliable source of transportation
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 30 pounds without assistance
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time
  • Duties are subject to change and additional duties may be assigned as needed

Benefits:
Fulltime Employees
  • Personal time after 90-days
  • Insurance benefits after 90-days
  • Vacation time after 1 year

Summit Hospitality Group is an Equal Opportunity Employer.
Summit Hospitality Group LTD. and its affiliates provide equal employment opportunities to all applicants without regard to an applicant's race, color, sex, religion, disability, national origin, citizenship, veteran status, genetic information, sexual orientation or gender identity, or on the basis of age with respect to persons 18 years or older.

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