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Residence Inn Jobs in Raleigh, NC (NOW HIRING)

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Residence Inn information

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How much do residence inn jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for residence inn in Raleigh, NC is $22.37, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $27.36 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Residence Inn Front Desk Associate, and why are they important?

To thrive as a Residence Inn Front Desk Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (such as Opera or Marriott’s internal booking software), payment processing systems, and basic office technology is important. Excellent communication, problem-solving abilities, and a friendly, professional demeanor are standout soft skills for this role. These qualifications ensure exceptional guest experiences, efficient operations, and uphold the brand’s reputation for hospitality.

What are some common challenges faced by front desk associates at Residence Inn, and how can they be effectively managed?

Front desk associates at Residence Inn often encounter challenges such as managing high guest volumes during peak check-in/check-out times, addressing guest concerns promptly, and coordinating with housekeeping and maintenance teams to ensure room readiness. Effective communication, strong multitasking abilities, and a calm, solution-oriented approach are essential for overcoming these challenges. Additionally, leveraging property management systems and following established protocols can help associates streamline operations and provide excellent guest service.

What is the difference between Residence Inn vs Front Desk Agent?

AspectResidence InnFront Desk Agent
Primary RoleHospitality service provider managing guest stays at extended-stay hotelsFrontline staff handling guest check-ins, check-outs, and inquiries
Required CredentialsHigh school diploma; hospitality or customer service experience preferredHigh school diploma; customer service skills
Work EnvironmentHotel property, often in hospitality industryHotel lobby or reception area
Employer & IndustryHospitality industry, hotel chains like Residence InnHotels, resorts, hospitality sector

Residence Inn staff oversee overall guest experience and property operations, while Front Desk Agents focus on guest check-in, check-out, and inquiries. Both roles are essential in hospitality, with Residence Inn representing the hotel brand and Front Desk Agents serving as the frontline customer service providers.

What is a Residence Inn?

Residence Inn is a brand of extended-stay hotels owned by Marriott International. These hotels are designed for travelers who need accommodations for longer periods, such as business professionals, families relocating, or vacationers. Residence Inn offers spacious suites with full kitchens, living areas, and amenities like complimentary breakfast, free Wi-Fi, and evening social events. Guests often appreciate the home-like atmosphere and the convenience of hotel services during longer stays.
What are popular job titles related to Residence Inn jobs in Raleigh, NC? For Residence Inn jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Residence Inn jobs in Raleigh, NC look for? The top searched job categories for Residence Inn jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Residence Inn jobs? Cities near Raleigh, NC with the most Residence Inn job openings:
Prep Cook @ Residence Inn Raleigh - Downtown

Prep Cook @ Residence Inn Raleigh - Downtown

Summit Hospitality Incorporated

Raleigh, NC • On-site

$13.75 - $17.50/hr

Other

PTO

Posted 27 days ago


Job description

Description

Prep Cook position, Residence Inn Raleigh - Downtown, 616 South Salisbury Street, Raleigh, NC

PREREQUISITES AND QUALIFICATIONS:

  • High School diploma or GED
  • Command of English including speaking, reading , writing
  • Experience in a food production environment
  • High energy and professional demeanor
  • Proven ability to read and follow recipes with minimum supervision
  • Able to work in a fast paced kitchen environment
  • Excellent people skills; able to give clear instructions with a positive attitude.
  • Flexible schedule including mornings, nights, and weekends

Requirements

DUTIES & RESPONSIBILITIES:

  • The expectations of this position require a 40 hour work week which includes weekends and evenings (Saturday and/or Sunday). Hours beyond 40 must be approved in advance by the Supervisor. This only applies to Associates who are non-exempt.
  • Prepare a variety of meats, seafood, poultry, vegetables, and dairy products for cooking in broilers, ovens, grills, fryers, and a variety of other kitchen equipment
  • Complete opening and closing checklists
  • Refer to Daily Prep List at the start of each shift for assigned duties
  • Knows and complies consistently with standard portion sizes, cooking methods, quality standards, and kitchen rules, recipes, and hotel policies and procedures
  • Maintains a clean and sanitary work area
  • Follows approved/proper plate presentations and garnish for all dishes
  • Handles, stores, labels, and rotates all products properly and in accordance with applicable local, state, and federal laws and regulations
  • Stocks and maintains sufficient inventories of food products at line stations to ensure a smooth service period
  • Closes the kitchen properly and follows closing checklist for kitchen stations. Assists others in closing the kitchen
  • Attends all scheduled employee meetings and offers suggestions for improvement and safety
  • Performs other related duties as assigned by the General Manager or the Manager On Duty
  • Duties are subject to change and additional duties/tasks may be assigned as needed

WORK ENVIRONMENT:

  • Consistent work schedule
  • Able to lift 50 lbs
  • Standing, sitting, walking, reaching, and bending for extended periods of time
  • Professional appearance
  • Hairnet or hat must be worn
  • Clean non-slip shoes
  • Clean black pants
  • Clean plain white apron (provided)
  • Valid Driver's License 

Benefits:

Fulltime Employees

  • Personal time after 90-days
  • Insurance benefits after 90-days
  • Vacation time


Summit Hospitality Group is an Equal Opportunity Employer.

Summit Hospitality Group LTD. and its affiliates provide equal employment opportunities to all applicants without regard to an applicant's race, color, sex, religion, disability, national origin, citizenship, veteran status, genetic information, sexual orientation or gender identity, or on the basis of age with respect to persons 18 years or older.