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Residence Inn Jobs in Raleigh, NC (NOW HIRING)

SREE Hotels LLC

Hotel Security

Raleigh, NC · On-site

$17 - $22/hr

The Courtyard & Residence Inn by Marriott , located in the Brier Creek/RDU area of Raleigh , is looking to fill a part-time Security position. The person hired for this position will work 9p m-5am ...

CMC Hotels

Operations Manager

Cary, NC

We are seeking an engaging, energetic, and results-driven Operations Manager to join the leadership team at our Residence Inn Raleigh-Cary/Crossroads . This position plays a vital role in the daily ...

CMC Hotels

Operations Manager

Cary, NC · On-site

We are seeking an engaging, energetic, and results-driven Operations Manager to join the leadership team at our Residence Inn Raleigh-Cary/Crossroads . This position plays a vital role in the daily ...

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All JobsResidence Inn JobsResidence Inn Jobs in Raleigh, NC

Residence Inn information

See Raleigh, NC salary details

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How much do residence inn jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for residence inn in Raleigh, NC is $22.37, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $27.36 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Residence Inn front desk associate?

To thrive as a Residence Inn Front Desk Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (such as Opera or Marriott’s internal booking software), payment processing systems, and basic office technology is important. Excellent communication, problem-solving abilities, and a friendly, professional demeanor are standout soft skills for this role. These qualifications ensure exceptional guest experiences, efficient operations, and uphold the brand’s reputation for hospitality.

What are some common challenges faced by front desk associates at Residence Inn, and how can they be effectively managed?

Front desk associates at Residence Inn often encounter challenges such as managing high guest volumes during peak check-in/check-out times, addressing guest concerns promptly, and coordinating with housekeeping and maintenance teams to ensure room readiness. Effective communication, strong multitasking abilities, and a calm, solution-oriented approach are essential for overcoming these challenges. Additionally, leveraging property management systems and following established protocols can help associates streamline operations and provide excellent guest service.

What is the difference between Residence Inn vs Front Desk Agent?

AspectResidence InnFront Desk Agent
Primary RoleHospitality service provider managing guest stays at extended-stay hotelsFrontline staff handling guest check-ins, check-outs, and inquiries
Required CredentialsHigh school diploma; hospitality or customer service experience preferredHigh school diploma; customer service skills
Work EnvironmentHotel property, often in hospitality industryHotel lobby or reception area
Employer & IndustryHospitality industry, hotel chains like Residence InnHotels, resorts, hospitality sector

Residence Inn staff oversee overall guest experience and property operations, while Front Desk Agents focus on guest check-in, check-out, and inquiries. Both roles are essential in hospitality, with Residence Inn representing the hotel brand and Front Desk Agents serving as the frontline customer service providers.

What is a Residence Inn?

Residence Inn is a brand of extended-stay hotels owned by Marriott International. These hotels are designed for travelers who need accommodations for longer periods, such as business professionals, families relocating, or vacationers. Residence Inn offers spacious suites with full kitchens, living areas, and amenities like complimentary breakfast, free Wi-Fi, and evening social events. Guests often appreciate the home-like atmosphere and the convenience of hotel services during longer stays.

What are popular job titles related to Residence Inn jobs in Raleigh, NC?

For Residence Inn jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Residence Inn jobs in Raleigh, NC look for?

The top searched job categories for Residence Inn jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Residence Inn jobs?

Cities near Raleigh, NC with the most Residence Inn job openings:

Residence Inn jobs near you
Infographic showing various Residence Inn job openings in Raleigh, NC as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 18% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $46,537 per year, or $22.4 per hour.

Night Auditor - Brier Creek

Courtyard & Residence Inn - Raleigh/Brier Creek

Raleigh, NC • On-site

$18/hr

Full-time

Posted 24 days ago

Job description

We offer Daily pay! Access up to 50% of your earned wages after every shift.

The Courtyard & Residence Inn by Marriott, located in the Brier Creek area of Raleigh, is hiring for a full-time Night Auditor. The person hired for this position will work 11pm-7am; weekday and weekend availability is required.

PRIMARY PURPOSE: To provide efficient and courteous service to each customer; accurately computing the daily income of the hotel by verifying that all customer accounts are correct and in balance by the following morning and functioning as the overnight Manager-on-Duty (MOD) in accordance with company policies and procedures

RESPONSIBILITIES

  • Meets and exceeds customer and team member expectations by providing service and teamwork
  • Verifies and balances daily charges for all departments to customer folios, master accounts and house accounts; makes corrections as necessary in accordance with company policy
  • Runs computer through nightly processing sequence to reset for next day’s use in balancing of applicable functions
  • If applicable to hotel, audits food and beverage income posting and charges
  • Audits room revenue and other income
  • Reviews all credit card vouchers for proper imprints, authorizations, and correct amounts
  • Processes all city ledger work to accounting
  • Adheres to hotel policies and procedures
  • Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance
  • Performs night clerk duties as Guest Service Representative in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position
  • Maintains a favorable working relationship with all other employees to foster and promote a cooperative and harmonious working climate
  • Performs such other ancillary and related duties as may be assigned by Supervisor or General Manager
  • Must achieve required threshold scores according to brand and company inspections.

REQUIREMENTS

  • High School diploma or GED equivalent
  • 1-2 years experience working as a Hotel Night Auditor
  • Excellent computer skills including knowledge of Microsoft Word and Excel
  • Excellent math and reconciliation skills
  • Experience using hotel reservation system such as FOSSE or PEP is a plus.
  • Organization skills and attention to detail
  • Customer Service oriented
  • Must be flexible in work hours to accommodate last minute changes in scheduling
  • Must have strong interpersonal skills to engage and interact with associates and guests

JOB SETTING AND PHYSICAL DEMANDS

Employees in this position work primarily indoors. To perform the job successfully the candidate must be able to use a computer and other standard office equipment. The Night Auditor must be able to quickly maneuver to any location in the hotel. Fluency in the English language and the ability to speak, hear, read and write are required as is the ability to work any hours/days of the week necessary to meet business requirements.

Disclaimer

This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed.

EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability or veteran status.