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How much do residence inn jobs pay per hour?

As of May 31, 2026, the average hourly pay for residence inn in Raleigh, NC is $22.37, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $27.36 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Residence Inn Front Desk Associate, and why are they important?

To thrive as a Residence Inn Front Desk Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (such as Opera or Marriott’s internal booking software), payment processing systems, and basic office technology is important. Excellent communication, problem-solving abilities, and a friendly, professional demeanor are standout soft skills for this role. These qualifications ensure exceptional guest experiences, efficient operations, and uphold the brand’s reputation for hospitality.

What are some common challenges faced by front desk associates at Residence Inn, and how can they be effectively managed?

Front desk associates at Residence Inn often encounter challenges such as managing high guest volumes during peak check-in/check-out times, addressing guest concerns promptly, and coordinating with housekeeping and maintenance teams to ensure room readiness. Effective communication, strong multitasking abilities, and a calm, solution-oriented approach are essential for overcoming these challenges. Additionally, leveraging property management systems and following established protocols can help associates streamline operations and provide excellent guest service.

What is a Residence Inn?

Residence Inn is a brand of extended-stay hotels owned by Marriott International. These hotels are designed for travelers who need accommodations for longer periods, such as business professionals, families relocating, or vacationers. Residence Inn offers spacious suites with full kitchens, living areas, and amenities like complimentary breakfast, free Wi-Fi, and evening social events. Guests often appreciate the home-like atmosphere and the convenience of hotel services during longer stays.

What is the difference between Residence Inn vs Front Desk Agent?

AspectResidence InnFront Desk Agent
Primary RoleHospitality service provider managing guest stays at extended-stay hotelsFrontline staff handling guest check-ins, check-outs, and inquiries
Required CredentialsHigh school diploma; hospitality or customer service experience preferredHigh school diploma; customer service skills
Work EnvironmentHotel property, often in hospitality industryHotel lobby or reception area
Employer & IndustryHospitality industry, hotel chains like Residence InnHotels, resorts, hospitality sector

Residence Inn staff oversee overall guest experience and property operations, while Front Desk Agents focus on guest check-in, check-out, and inquiries. Both roles are essential in hospitality, with Residence Inn representing the hotel brand and Front Desk Agents serving as the frontline customer service providers.

What are popular job titles related to Residence Inn jobs in Raleigh, NC? For Residence Inn jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Residence Inn jobs in Raleigh, NC look for? The top searched job categories for Residence Inn jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Residence Inn jobs? Cities near Raleigh, NC with the most Residence Inn job openings:
Residence Inn jobs near you
Infographic showing various Residence Inn job openings in Raleigh, NC as of May 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $46,539 per year, or $22.4 per hour.
Banquet Server at Residence Inn Raleigh - Downtown

Banquet Server at Residence Inn Raleigh - Downtown

Summit Hospitality Group LTD

Raleigh, NC • On-site

$14 - $17.50/hr

Part-time

Posted 28 days ago

Job description

Job Type
Part-time
Description
SUMMIT HOSPITALITY GROUP: BANQUET SERVER JOB DESCRIPTION
SUMMARY: The Banquet Server position for Summit Hospitality hotels is responsible for set-up of banquet facilities and serving food and beverages in a friendly, courteous, and professional manner according to established hospitality standards set the hotel.
PREREQUISITES:
• Previous server experience, preferably from a hotel, restaurant, country club, or banquet facility serving 50-250 people at one event.
• Strong work ethic.
• Ability to remember and recite a variety of menu items.
• Knowledge of appropriate table settings and service-ware for a variety of set-up environments.
• Service orientation to do whatever it takes to ensure guest satisfaction.
• Comprehensive knowledge of the English language in order to read event orders and effectively communicate with guests and employees.
• Good basic mathematical skills.
DUTIES & RESPONSIBILITIES:
• The expectations of this position requires a 40 hour work week which includes weekends and evenings (Saturday and/or Sunday). Hours beyond 40 must be approved in advance by your Supervisor. This only applies to Associates who are non-exempt.
• Responsible for setting up banquet room(s) as instructed by Banquet Manager, Captain, Director of Catering, Food & Beverage Manager, or Hotel senior management.
• Responsible for attending all roll call meetings before events to learn function particulars, including host/guest/hotel expectations.
• Responsible for serving food and beverages in the order and expectation of the Banquet Manager to ensure consistency, timeliness, and proper temperature of all products. Replenish beverages as necessary.
• Promptly bus dishes as guests complete each course or meal segment at the end of the meal or function according to plan.
• Discreetly and professionally check with guests during meal presentations to ensure satisfaction to the highest standards.
• Reset the banquet room according to the Banquet Manager's plan for the next function.
• Perform all side work to include replenishing condiments and restocking banquet shelves/storage with supplies.
• Responsible for performing general cleaning tasks using standard hotel cleaning products as assigned to adhere prevailing health and sanitation standards.
• Responsible for abiding by all Federal, State, City, and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Ensures security for all the hotel's guests, employees, and property assets.
• Enforces established policies and procedures for Summit Hospitality and the hotel's brand.
• Duties are subject to change and additional responsibilities/tasks may be assigned as needed.
QUALIFICATIONS:
• 3-5 years in banquet, hotel, restaurant, lounge, special events, or barista services.
• Must be self-directed and follow tasks and responsibilities.
• Ability to setup, breakdown, and lead a team of 1-2 staff members.
WORK ENVIRONMENT:
• Ability to walk, stand, sit, bend, and reach for extended periods of time
• Safe Serv certified
• Valid Driver's license
• Flexible work schedule.
• Ability to lift 50 lbs.

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