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Marriott Operations Jobs in Indiana (NOW HIRING)

Front Desk Supervisor

Carmel, IN · On-site

$17 - $22/hr

Conduct routine inspections of front desk operations to maintain standards per Marriott, local, state and federal regulations. * Ensures a clean and safe work environment, and follows all Hotel Brand ...

Front Desk Supervisor

Carmel, IN · On-site

$16.25 - $21/hr

Conduct routine inspections of front desk operations to maintain standards per Marriott, local, state and federal regulations. * Ensures a clean and safe work environment, and follows all Hotel Brand ...

Dual Sales Coordinator

Fort Wayne, IN · On-site

$35K - $39K/yr

Experience supporting sales teams at a dual-property or multi-property hotel operation. * Familiarity with Marriott brand systems and standards. * Demonstrated ability to build and maintain client ...

Dual Sales Coordinator

Fort Wayne, IN · On-site

$35K - $39K/yr

Experience supporting sales teams at a dual-property or multi-property hotel operation. * Familiarity with Marriott brand systems and standards. * Demonstrated ability to build and maintain client ...

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Showing results 1-20

Marriott Operations information

What is the difference between Marriott Operations vs Marriott Front Desk Agent?

AspectMarriott OperationsMarriott Front Desk Agent
Primary RoleOversees hotel operations, including departments like housekeeping, food & beverage, and maintenanceHandles guest check-ins, check-outs, and customer service at the front desk
Required CredentialsHospitality management experience, relevant certifications often preferredHigh school diploma or equivalent; customer service skills
Work EnvironmentManagement setting with oversight of multiple departmentsFront-line customer service in the hotel lobby
Industry UsageUsed for managerial and supervisory roles in hotel operationsFront desk and guest services roles

Marriott Operations roles focus on managing overall hotel functions and staff, requiring broader hospitality experience. In contrast, Marriott Front Desk Agents primarily handle guest interactions and administrative tasks at the front desk. Both roles are essential but differ in scope, responsibilities, and required experience.

What are the key skills and qualifications needed to thrive in Marriott Operations, and why are they important?

To excel in Marriott Operations, you need a background in hospitality management, customer service expertise, and strong organizational skills, often supported by a relevant degree or prior hotel experience. Familiarity with property management systems (such as Marriott's MARSHA), reservation platforms, and basic financial reporting tools is crucial. Outstanding interpersonal communication, adaptability, and problem-solving abilities help you deliver exceptional guest experiences and lead effective teams. These skills ensure smooth hotel operations, high guest satisfaction, and consistent adherence to Marriott’s brand standards.

What are Marriott Operations?

Marriott Operations refers to the management and coordination of day-to-day activities within Marriott International's hotels and resorts. This includes overseeing guest services, housekeeping, food and beverage, front desk, and maintenance to ensure a high standard of quality and guest satisfaction. Operations teams work to uphold Marriott’s brand standards, optimize efficiency, and address guest needs promptly. They also manage staff, budgets, and compliance with health and safety regulations. The goal is to deliver an exceptional experience for every guest while maximizing operational effectiveness.

What are some typical challenges faced by Marriott Operations professionals, and how can they be addressed?

Marriott Operations professionals often navigate challenges such as meeting high guest expectations, coordinating across multiple departments, and adapting to fluctuating occupancy levels. Effective communication and strong organizational skills are essential to ensure smooth operations and guest satisfaction. Proactively collaborating with colleagues in housekeeping, front desk, and maintenance helps address issues quickly. Continuous training and staying updated on Marriott’s service standards also empower operations teams to handle challenges efficiently.
What are popular job titles related to Marriott Operations jobs in Indiana? For Marriott Operations jobs in Indiana, the most frequently searched job titles are:
What cities in Indiana are hiring for Marriott Operations jobs? Cities in Indiana with the most Marriott Operations job openings:
Marriott Indianapolis East - Cook

Marriott Indianapolis East - Cook

Aimbridge Hospitality

Indianapolis, IN • On-site

$13.50 - $18/hr

Full-time

Posted 19 days ago


Aimbridge Hospitality rating

5.8

Company rating: 5.8 out of 10

Based on 132 frontline employees who took The Breakroom Quiz

65th of 106 rated hotels


Job description


Join Our Team as a Cook!

Ready to turn up the heat? As our Cook,youllbe the go-to expert for preparing and supervising food across all outlets from the restaurant and caf to room service, the employee cafeteria, and banquets.Youllkeep the kitchen humming with efficiency while ensuring every dish looks and tastes amazing.

Werelooking for a culinary superstar who thrives under pressure, brings creativity to the plate, and is passionate about delivering unforgettable dining experiences. Ifyoureready to lead with flavor and finesse, join our team and let your culinary talents shine!

KEY SKILLS/RESPONSIBILITIES

  • Culinary Craftsman:Prepare and supervise food items with precision, ensuring every dish meetshigh standardsof quality, portioning, and presentation.
  • Kitchen Captain:Lead andassistkitchen staff tomaintainefficient operations and consistently deliver high-quality food and service.
  • Solution Strategist:Anticipatechallenges and resolve issues proactively to keep kitchen operations running smoothly.
  • Clear Communicator:Share information effectively and address concerns from co-workers and guests with professionalism and clarity.
  • Organization Operator:Keep the kitchen spotless and well-organized, always meeting sanitation and safety standards.
  • Proactive Performer:Take initiative byanticipatingneeds and acting before issues arise, keeping service seamless.
  • Timekeeper of Taste:Manage time wisely to ensure food preparation and service are prompt and on point.

EDUCATION & EXPERIENCE

  • At least 1 year of experience, or a culinary graduate with at least 1 year of experience in a hotel or related field.
  • Food Handlers Certificationrequired.(mustcomply withState requirements)
  • Able to work effectively under pressure,maintainingcomposure while quickly evaluating situations anddeterminingthe best course of action
  • A strong communicator who listens actively to understand concerns raised by coworkers and guests, and effectively conveys ideas and solutions

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

  • Now offering Daily Pay! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

PROPERTY INFORMATION:

Our premier hotel is situated just minutes away from Lucas Oil Stadium and other exciting locales. Guests can taste a variety of popular entrees at our on-site restaurant, Skylight Bistro & Bar, featuring fresh Indiana ingredients daily for breakfast and dinner. After they've treated your taste buds, visitors can head to their guest room and enjoy a comfortable bed and a high-tech flat-screen TV with premium channels and pay-per-view movies. While resting on the soft linens and plush pillows, guests can check in on social media with our high-speed Wi-Fi. During downtime, we invite out guests to get their heart racing with our modern fitness center, then make a splash in our recreational indoor pool. Our hotel also offers 26 event venues with a variety of spaces both indoor and outdoor, ideal for any occasion.


Application deadline for Colorado positions:

What Aimbridge Hospitality employees say

Pay

Benefits

Hours and flexibility

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About Aimbridge Hospitality

Sourced by ZipRecruiter

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Plano, TX, US

Year founded

2003

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