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Marriott Operations Jobs in Indiana (NOW HIRING)

JSK Hospitality LLC

Hotel Bistro Attendant

Mishawaka, IN

$11.50 - $13.75/hr

Courtyard by Marriott Mishawaka, IN 46545 The Bistro Attendant is responsible for delivering an ... Communicate effectively with team members and management to ensure smooth daily operations ...

Fairfield Carmel

3PM - 11PM Front Desk Agent

Carmel, IN · On-site

$13.50 - $17/hr

As a Front Desk Agent at Fairfield by Marriott Indianapolis Carmel, you are the first point of ... Uphold confidentiality and security of guest information and hotel operations. * Flexible ...

JSK Hospitality LLC

General Manager

Elkhart, IN

$70K - $90K/yr

Courtyard by Marriott Position Overview We are seeking an experienced Hotel General Manager to oversee the daily operations of our hotel. The ideal candidate will possess strong leadership skills ...

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Marriott Operations information

What is the difference between Marriott Operations vs Marriott Front Desk Agent?

AspectMarriott OperationsMarriott Front Desk Agent
Primary RoleOversees hotel operations, including departments like housekeeping, food & beverage, and maintenanceHandles guest check-ins, check-outs, and customer service at the front desk
Required CredentialsHospitality management experience, relevant certifications often preferredHigh school diploma or equivalent; customer service skills
Work EnvironmentManagement setting with oversight of multiple departmentsFront-line customer service in the hotel lobby
Industry UsageUsed for managerial and supervisory roles in hotel operationsFront desk and guest services roles

Marriott Operations roles focus on managing overall hotel functions and staff, requiring broader hospitality experience. In contrast, Marriott Front Desk Agents primarily handle guest interactions and administrative tasks at the front desk. Both roles are essential but differ in scope, responsibilities, and required experience.

What are the key skills and qualifications needed to thrive in Marriott Operations, and why are they important?

To excel in Marriott Operations, you need a background in hospitality management, customer service expertise, and strong organizational skills, often supported by a relevant degree or prior hotel experience. Familiarity with property management systems (such as Marriott's MARSHA), reservation platforms, and basic financial reporting tools is crucial. Outstanding interpersonal communication, adaptability, and problem-solving abilities help you deliver exceptional guest experiences and lead effective teams. These skills ensure smooth hotel operations, high guest satisfaction, and consistent adherence to Marriott’s brand standards.

What are Marriott Operations?

Marriott Operations refers to the management and coordination of day-to-day activities within Marriott International's hotels and resorts. This includes overseeing guest services, housekeeping, food and beverage, front desk, and maintenance to ensure a high standard of quality and guest satisfaction. Operations teams work to uphold Marriott’s brand standards, optimize efficiency, and address guest needs promptly. They also manage staff, budgets, and compliance with health and safety regulations. The goal is to deliver an exceptional experience for every guest while maximizing operational effectiveness.

What are some typical challenges faced by Marriott Operations professionals, and how can they be addressed?

Marriott Operations professionals often navigate challenges such as meeting high guest expectations, coordinating across multiple departments, and adapting to fluctuating occupancy levels. Effective communication and strong organizational skills are essential to ensure smooth operations and guest satisfaction. Proactively collaborating with colleagues in housekeeping, front desk, and maintenance helps address issues quickly. Continuous training and staying updated on Marriott’s service standards also empower operations teams to handle challenges efficiently.
What are popular job titles related to Marriott Operations jobs in Indiana? For Marriott Operations jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Marriott Operations jobs in Indiana look for? The top searched job categories for Marriott Operations jobs in Indiana are:
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Assistant General Manager Boilerhouse Prime

Assistant General Manager Boilerhouse Prime

White Lodging

West Lafayette, IN • On-site

$46K - $61K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

White Lodging rating

6.9

Company rating: 6.9 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

31st of 106 rated hotels

Job description

Description

Summary:

Who We Are

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country's best cities to live. We know that the hospitality business, like life, is about how you make people feel. As a Restaurant Assistant General Manager, you'll support the General Manager in leading daily operations, training staff, and ensuring an exceptional dining experience for every guest.

Responsibilities:

What You'll Do

  • Report to the Restaurant General Manager and support associates by directing daily operations and creating an excellent guest experience.
  • Oversee and ensure the proper training of all F&B personnel following the White Lodging Way guidelines.
  • Monitor communications, morale, and motivation of all F&B personnel.
  • Ensure food, liquor, wine, and other beverage costs are in line with budget.
  • Oversee Food and Beverage operations during meal periods, ensuring tasks such as cooking, clearing tables, serving, taking orders, delivering room service, and cleaning are performed in accordance with brand standards.
  • Assist with or issue accurate weekly forecasts to enable the creation of effective plans and schedules that maximize guest satisfaction.
  • Perform any other duties as required by the Restaurant General Manager.

What You'll Bring

  • A passion for service with a positive, can-do attitude.
  • An interest in training and developing future F&B leaders.
  • Extensive knowledge of F&B operational procedures.
  • The desire to work in a fast-paced environment and adapt to any situation.
  • Ability to creatively problem solve and deliver results.
  • Knowledge of purchasing, inventory controls, supplies, and equipment.
  • Prior leadership or supervisory experience is required; experience with the specific brand hotel or upscale property is an added plus.

Other information:

What You Can Look Forward To

  • Medical, Dental, and Vision insurance (starting Day 1)
  • Life Insurance and Disability Insurance
  • Paid Parental Leave
  • DailyPay option
  • Employee Assistance Program (EAP)
  • 401(k) with company match
  • Vacation/Paid Time Off (PTO) with rollover
  • Complimentary wellness tools
  • Unlimited referral bonuses
  • Leadership development and tuition reimbursement
  • Discounts on hotel rooms, dining, and other travel/entertainment experiences
  • Multiple hotels in each market = more opportunities for growth

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.


Boilerhouse Prime is the centerpiece of the newly built Pete Dye Clubhouse at the Birck Boilermaker Golf Complex. Offering an exceptional American steakhouse experience, it caters to golfers and diners alike, all on the edge of Purdue University's vibrant campus.

Developed and managed by White Lodging, Boilerhouse Prime joins a distinguished Purdue portfolio that includes The Union Club Hotel, 8Eleven Bistro, Boiler Up Bar, Leaps Coffee, and The Spa at Union Club Hotel.

Additional Information: This hotel is owned and operated by an independent franchisee. The franchisee is a separate company and a separate employer from Marriott International, Inc. and its subsidiary companies (collectively, "Marriott"). The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, termination, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you apply for this position, Marriott will have no involvement in the selection process. Your application information will not be provided to or accessible by Marriott. If you accept a position at this hotel, you will be employed by a franchisee, not Marriott.

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