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Marijuana Call Center Jobs (NOW HIRING)

CUSTOMER CONNEXX LLC

Call Center Agent

Las Vegas, NV

$16 - $16.50/hr

Our Call Center Agents provide services to create or service existing client orders to create ... Required to undergo pre-employment background screening and drug test (we do not test for marijuana)

ARCA RECYCLING INC

Call Center Agent

Las Vegas, NV

$16 - $16.50/hr

Our Call Center Agents provide services to create or service existing client orders to create ... Required to undergo pre-employment background screening and drug test (we do not test for marijuana)

New directions

EAP Call Center Representative

$18 - $20.40/hr

Tuesday-Saturday 10:30am -7pm CST The EAP Call Center Representative will be responsible for ... marijuana regardless of state legalization. * The ability to undergo a Public Trust background ...

Lucet

EAP Call Center Representative

$18 - $20.40/hr

Tuesday-Saturday 10:30am -7pm CST The EAP Call Center Representative will be responsible for ... marijuana regardless of state legalization. * The ability to undergo a Public Trust background ...

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All JobsMarijuana Call Center Jobs

Marijuana Call Center information

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$10

$17

$25

How much do marijuana call center jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for marijuana call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Marijuana Call Center?

A Marijuana Call Center is a customer service facility that handles inquiries, orders, support, and information requests related to cannabis products and services. These centers are often operated by dispensaries, delivery services, or cannabis brands to assist customers with product recommendations, order tracking, and compliance questions. Staff at marijuana call centers are trained to provide accurate information in accordance with local and state regulations. They play a vital role in ensuring customers have a positive experience while navigating the legal cannabis market.

What is the difference between Marijuana Call Center vs Marijuana Dispensary Agent?

AspectMarijuana Call CenterMarijuana Dispensary Agent
CredentialsCustomer service experience, knowledge of cannabis lawsCustomer service, sales skills, possibly state-specific certifications
Work EnvironmentCall center setting, remote or office-basedDispensary location, in-person customer interactions
Employer & Industry UsageCannabis companies, service providersDispensaries, retail cannabis outlets
Search & Comparison IntentUnderstanding roles in cannabis customer supportWorking directly with customers in dispensaries

Marijuana Call Center roles focus on providing support and information via phone or online, often remotely, while Marijuana Dispensary Agents work directly with customers in retail locations. Both roles require knowledge of cannabis products and laws but differ in work environment and daily tasks.

What are the key skills and qualifications needed to thrive as a Marijuana Call Center Representative, and why are they important?

To thrive as a Marijuana Call Center Representative, you need knowledge of cannabis products, excellent customer service skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and point-of-sale (POS) systems is typically required. Outstanding communication, patience, and problem-solving abilities help representatives handle inquiries and resolve customer issues effectively. These skills ensure compliance with regulations, build customer trust, and contribute to the efficient operation of the call center.

What are some common challenges faced in a marijuana call center role, and how can they be managed?

Working in a marijuana call center often involves navigating complex regulations and providing accurate information to customers who may have varying levels of knowledge about cannabis products. Agents must stay up-to-date on state laws, product details, and compliance requirements, which can change frequently. Additionally, callers may have sensitive health-related questions or concerns, requiring a high level of professionalism and empathy. Strong communication skills, ongoing training, and support from knowledgeable supervisors help team members address these challenges effectively.
More about Marijuana Call Center jobs
What job categories do people searching Marijuana Call Center jobs look for? The top searched job categories for Marijuana Call Center jobs are:
Marijuana Call Center jobs near you
Infographic showing various Marijuana Call Center job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Call Center Representative

Call Center Representative

First Choice Health Centers Inc

East Hartford, CT • On-site

$17 - $18.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

Job description

First Choice Health Centers is looking for a bilingual English/Spanish speaking Full-Time Call Center Representative who serves as the initial point of patient contact. The representative provides exemplary customer service to all patients, their families and other contacts. This position is charged with the timely and accurate processing of patients through answering all incoming calls, taking complete and accurate messages, scheduling appointments, verifying patient information, collecting all relevant information.

Why First Choice?

We are committed to you! We offer great training, great benefits, career growth and employee well-being!

  • Medical, Dental and Vision Insurance for employees working 30 hours or more
  • 20 days of Paid Time Off, 8 Paid Holidays, and 2 Floating Days per year
  • Retirement savings program, including a safe harbor 401k with up to a 4% company match after 6 months of employment
  • Company paid Life insurance
  • Voluntary Term, Whole Life, Accident and Critical Care Insurance
  • Complimentary premium Calm Health membership (#1 mental health app)
  • Recognition programs
  • Monday through Friday schedule (no evenings or weekends)
  • The hourly range for this position is $17.00 - $19.50/hour. Pay is based on several factors including but not limited to work experience, certifications, etc.

For more than 25 years First Choice Health Centers has been a leading nonprofit human services organization that breaks down barriers to care helping individuals and communities live healthier lives. To learn more about First Choice Health Centers, visit us at firstchc.org.

Minimum Knowledge, Skills & Abilities Required:

  • Experience working in a call center or customer-support role.
  • Strong active-listening and verbal-communication skills.
  • Proficiency in problem-solving.
  • Ability to multitask and manage time effectively.

Experience and Training:

  • Bilingual English/Spanish preferred
  • Call center: 1 year (Preferred)
  • Experience in a Healthcare setting a plus!
  • Customer service: 1 year (Preferred)
  • Minimum HS Diploma or GED equivalent required

Standard Job Duties:

  • Answers all incoming calls in a timely manner in a call center setting.
  • Schedules/reschedules patient appointments, responds to customer questions, accurately and timely, elevates customer concerns to supervisor in a pleasant, respectful and courteous manner.
  • Obtains and verifies required information, such as patient demographics, during call.
  • Make same day appointments for all medical, family providers, pediatrics, obstetrics and gynecology and specialty providers.
  • Refer to phone triage list for calls referred to nurse or Provider.

First Choice is a drug-free workplace. Candidates are required to pass a drug test, including testing for marijuana, before beginning employment. We test for marijuana as part of our drug-free workplace policy.

COVID-19 considerations: Employees at First Choice Health Centers must be vaccinated against COVID-19. Certain exemptions may apply.

First Choice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.