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Manager Wfm Call Center Jobs (NOW HIRING)

Luxury Bath Technologies

Call Center Manager

Cheney, WA · On-site

$50K/yr

Call Center Manager Luxury Bath of Spokane Location: Spokane, WA Compensation: $50,000 annually + performance bonusesAbout Us Creating a fresh solution to bath remodeling, Luxury Bath of Spokane ...

New

Golden Nugget

Call Center Manager

Laughlin, NV · On-site

Overview The Call Center Manager is responsible for the daily supervision of Call Center Agents, Remote Agents, Lead Agents, Trainers and Supervisors. Ensuring customer interactions is handled in a ...

Luxury Bath Technologies

Call Center Manager

Spokane, WA · On-site

$50K/yr

Call Center Manager Luxury Bath of Spokane Location: Spokane, WA Compensation: $50,000 annually + performance bonuses About Us Creating a fresh solution to bath remodeling, Luxury Bath of Spokane ...

New

Select Source Sales

Call Center Manager

Corona, CA · On-site

$35 - $45/hr

The Call Center Manager oversees a team of 5-10 members, primarily managing outbound and mixed inbound/outbound calls. Reporting directly to Senior Management, this role ensures efficient team ...

A-Star Heat & Air

Be Seen First

Call Center Manager

Dallas, TX · On-site

$55K - $65K/yr

We're looking for an experienced Call Center Manager to lead our Customer Service Representatives and Dispatch team while driving performance, accountability, and exceptional service. This is an ...

Revel Staffing

Call Center Manager

Albuquerque, NM · On-site

$68K - $88K/hr

A leading healthcare organization is seeking a compassionate and experienced Healthcare Call Center Manager to oversee patient intake, admissions coordination, and call center operations. This role ...

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Manager Wfm Call Center information

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$29.5K

$63.8K

$109.5K

How much do manager wfm call center jobs pay per year?

As of Aug 22, 2026, the average yearly pay for manager wfm call center in the United States is $63,834.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What is the difference between Manager Wfm Call Center vs Call Center Supervisor?

AspectManager Wfm Call CenterCall Center Supervisor
Primary FocusWorkforce management, scheduling, forecastingTeam supervision, daily operations
Required CredentialsExperience in WFM tools, analytics, scheduling softwareCustomer service experience, leadership skills
Work EnvironmentOffice-based, analytical tasksOperational, team management
Industry UsageCommon in large call centers, BPOsWidespread across call centers of all sizes

The Manager Wfm Call Center primarily handles workforce planning, scheduling, and forecasting to optimize call center operations. In contrast, a Call Center Supervisor focuses on supervising agents, managing daily activities, and ensuring customer satisfaction. While both roles require strong communication skills, the Manager Wfm Call Center emphasizes analytical and technical expertise, whereas the Supervisor role is more operational and team-oriented.

What cities are hiring for Manager Wfm Call Center jobs?

Cities with the most Manager Wfm Call Center job openings:

What are the most commonly searched types of Wfm Call Center jobs?

The most popular types of Wfm Call Center jobs are:

What states have the most Manager Wfm Call Center jobs?

States with the most job openings for Manager Wfm Call Center jobs include:

Manager Wfm Call Center jobs near you

Call Center Manager

Luxury Bath Technologies

Cheney, WA • On-site

$50K/yr

Full-time

Posted 3 days ago

New

Job description

Call Center Manager
Luxury Bath of Spokane
Location: Spokane, WA
Compensation: $50,000 annually + performance bonusesAbout Us
Creating a fresh solution to bath remodeling, Luxury Bath of Spokane offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers, and consumers with accessibility needs. Luxury Bath was created to meet the needs of consumers who were dissatisfied with the quality and workmanship available in the marketplace. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and have extended that same level of quality into all our products.
America's fastest-growing acrylic bath remodeling company, Luxury Bath of Spokane is seeking an experienced Confirmation Call Center Manager to join our Spokane, WA team. The ideal candidate will have strong leadership skills, excellent communication abilities, customer service experience, and a proven track record of managing call center operations. Evening and weekend availability is required.Responsibilities
  • Schedule and confirm appointments for our sales team
  • Recruit, train, coach, and manage Call Center Representatives
  • Answer inbound calls and make outbound calls to prospective customers
  • Deliver exceptional customer service and resolve customer concerns
  • Manage and coordinate sales representatives' schedules
  • Monitor team performance and ensure productivity goals are met
  • Achieve weekly and monthly appointment-setting quotas
  • Track key performance metrics and provide performance feedback
  • Maintain accurate customer records and reporting
Qualifications
  • Previous call center leadership or management experience preferred
  • Strong customer service and communication skills
  • Excellent organizational and time management abilities
  • Comfortable using CRM systems and Microsoft Office applications
  • Ability to motivate and develop a team
  • Strong problem-solving and conflict-resolution skills
  • High school diploma or equivalent required
What We Offer
  • Competitive base salary of $50,000 annually
  • Monthly and quarterly bonus opportunities
  • Career growth with a rapidly expanding company
  • Paid training
  • Supportive team environment
  • Opportunity to make a direct impact on company growth

Apply today and become part of a growing organization dedicated to delivering exceptional home improvement solutions and outstanding customer experiences.

Apply