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Manager Timeshare Call Center Jobs in Riverside, CA

TaxRise

Call Center Representative

Irvine, CA · On-site

$26 - $35/hr

Manage a high volume of inbound client calls with professionalism and confidence * Strive for first ... call center * Comfortable handling high call volume in a structured environment * Focused on ...

EFP Staffing

Call Center / Warehouse Manager

Ontario, CA · On-site

$23 - $25/hr

Job Responsibilities: - Learn all customer service branch manager and company related tasks and ... lower call center abandonment rate daily. - Help process all types of orders and assist with ...

Synovation Medical Group

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Call Center Representative

Rancho Cucamonga, CA · On-site

$18/hr

A Call Center Representative is responsible for providing customer support by efficiently managing incoming calls, addressing inquiries, and resolving issues to ensure a positive experience. This ...

TaxRise

Call Center Representative

Irvine, CA · On-site

$26 - $35/hr

Manage a high volume of inbound client calls with professionalism and confidence * Strive for first ... call center * Comfortable handling high call volume in a structured environment * Focused on ...

TaxRise

Call Center Representative

Irvine, CA

$26 - $35/hr

Manage a high volume of inbound client calls with professionalism and confidence * Strive for first ... call center * Comfortable handling high call volume in a structured environment * Focused on ...

TaxRise

Call Center Representative

Irvine, CA

$26 - $35/hr

Manage a high volume of inbound client calls with professionalism and confidence * Strive for first ... call center * Comfortable handling high call volume in a structured environment * Focused on ...

EFP Staffing

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Bilingual Call Center Representative

Chino, CA · On-site

$18/hr

Job Summary: The Customer Service Representative (CSR) is responsible for managing customer ... Call Center experience required*** ***Excel experience required*** Bilingual Key Responsibilities

Data Ticket Inc.

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Customer Services Representative - Call Center Agent

Irvine, CA · On-site

$18 - $20/hr

Customer Call Center Representative - Call Center Agent Start date: Immediate/Actively Hiring ... management, citation inquiry, setting- up payment plans and website guidance. Our Customer Service ...

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All JobsManager Timeshare Call Center JobsManager Timeshare Call Center Jobs in Riverside, CA

Manager Timeshare Call Center information

See Riverside, CA salary details

$30.8K

$66.6K

$114.2K

How much do manager timeshare call center jobs pay per year?

As of Jun 13, 2026, the average yearly pay for manager timeshare call center in Riverside, CA is $66,596.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,100.00 and $78,200.00 per year, depending on experience, location, and employer.

How does a Manager Timeshare Call Center typically support and motivate their team to achieve sales targets?

As a Manager of a Timeshare Call Center, you'll play a pivotal role in both guiding and motivating your team to achieve ambitious sales goals. This often includes conducting regular team meetings, providing real-time coaching and feedback, setting clear performance expectations, and recognizing top performers. You'll also analyze call metrics and sales data to identify opportunities for improvement and organize training sessions to address specific skill gaps. Fostering a positive, energetic work environment is key to keeping staff engaged and ensuring the team consistently meets or exceeds targets.

What does a Manager Timeshare Call Center do?

A Manager Timeshare Call Center oversees the daily operations of a call center focused on selling or supporting timeshare properties. Their responsibilities include supervising staff, ensuring customer service standards are met, managing sales targets, and developing training programs. They also handle escalated customer issues, monitor performance metrics, and implement strategies to improve efficiency and sales outcomes. This role requires strong leadership, communication, and organizational skills.

What is the difference between Manager Timeshare Call Center vs Customer Service Supervisor?

AspectManager Timeshare Call CenterCustomer Service Supervisor
CredentialsExperience in call center management, industry-specific knowledgeCustomer service experience, often with supervisory training
Work EnvironmentHigh-volume call center, sales and customer retention focusCustomer support teams, service quality improvement
Industry UsageCommon in timeshare and hospitality sectorsWidespread across various industries including retail and telecom

The Manager Timeshare Call Center oversees call center operations, focusing on sales, retention, and team management within the timeshare industry. In contrast, a Customer Service Supervisor manages customer support teams across multiple sectors, emphasizing service quality and issue resolution. While both roles require leadership and communication skills, the Manager Timeshare Call Center has a more specialized focus on sales and industry-specific processes.

What are the key skills and qualifications needed to thrive as a Manager Timeshare Call Center, and why are they important?

To thrive as a Manager Timeshare Call Center, you need strong leadership, sales acumen, and operational management skills, often backed by a bachelor's degree and relevant industry experience. Familiarity with customer relationship management (CRM) software, call center telephony systems, and reporting tools is typically required. Excellent communication, conflict resolution, and motivational abilities set great managers apart in this role. These skills are critical to driving team performance, maintaining customer satisfaction, and achieving sales targets in a competitive environment.
What are the most commonly searched types of Timeshare Call Center jobs in Riverside, CA? The most popular types of Timeshare Call Center jobs in Riverside, CA are:
What are popular job titles related to Manager Timeshare Call Center jobs in Riverside, CA? For Manager Timeshare Call Center jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Manager Timeshare Call Center jobs in Riverside, CA look for? The top searched job categories for Manager Timeshare Call Center jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Manager Timeshare Call Center jobs? Cities near Riverside, CA with the most Manager Timeshare Call Center job openings:
Manager Timeshare Call Center jobs near you
Call Center Representative

Call Center Representative

TaxRise

Irvine, CA • On-site

$26 - $35/hr

Other

Posted 13 days ago

Job description

At TaxRise, we help individuals and families navigate some of the most stressful financial moments of their lives. As a Call Center Representative, you won't just answer calls - you'll be a steady, knowledgeable guide helping clients move forward with clarity and confidence.

If you thrive in a fast-paced environment, enjoy structured problem-solving, and take pride in delivering high-quality service, this role offers both purpose and strong earning potential.

This position is 100% onsite in Irvine, CA

HOW YOU'LL BE REWARDED

Base Pay: $24.00 - $25.00 per hour

Average Monthly Bonus: $700 - $1,300

Top performers earn the equivalent of $26.00 - $35.00 per hour

Full-time | 40 hours per week, with occasional overtime opportunities available

WHAT YOU'LL DO

Serve as the Primary Client Point of Contact
  • Manage a high volume of inbound client calls with professionalism and confidence
  • Strive for first-call resolution whenever possible while ensuring accuracy and compliance
  • Deliver service that contributes to strong customer satisfaction outcomes
  • Respond to client emails, text messages, and occasional live chats within service level expectations
  • Provide clear guidance regarding required documentation and next steps
    Demonstrate empathy while maintaining structure and call control
Drive Document Collection & Case Progress
  • Proactively request tax-related and financial documentation
  • Review submitted documents for completeness and internal compliance standards
  • Identify missing information and follow up with urgency

Ensure all materials are properly uploaded and organized in our CRM

Maintain Accurate Case Records
  • Document all interactions thoroughly in our CRM system
  • Track open communication tickets and ensure timely resolution
  • Collaborate cross-functionally with case managers and internal teams
Escalate Appropriately
  • Recognize when an issue requires additional support

Partner with leadership or other departments to ensure proper resolution

WHAT YOU'LL NEED TO HAVE

  • 3-5 years of experience in customer service, client support, call center
  • Comfortable handling high call volume in a structured environment
  • Focused on resolving client needs efficiently while maintaining service quality
  • Strong written and verbal communication skills
  • Experience working within a CRM or ticketing system
  • Organized, detail-oriented, and process-driven
  • Able to manage follow-ups and multiple open cases simultaneously

Experience in tax services, document processing, loan processing, or financial services is a plus but not required. Training will be provided.

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