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Manager Technology Operations Jobs in Simpsonville, SC

Morris Business Solutions

IT Project Manager

Duncan, SC · On-site

$60K - $90K/yr

Oversee maintenance and ensure smooth, up-to-date operation of all company IT systems and services ... Security and Risk Management: Protect company data and IT infrastructure from loss, attacks, and ...

Wyatt Field Service

Operations Manager

Greenville, SC · On-site

Operations Manager (Pharmaceutical, Advanced Technology, Data Center) Reports to: Director of Technical Services Location: Greer, SC Travel: 15-25% Position Summary The Operations Manager is ...

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Manager Technology Operations information

See Simpsonville, SC salary details

$27.5K

$56.2K

$105K

How much do manager technology operations jobs pay per year?

As of Jul 26, 2026, the average yearly pay for manager technology operations in Simpsonville, SC is $56,240.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,300.00 and $68,700.00 per year, depending on experience, location, and employer.

What are some common challenges a Manager Technology Operations might face when overseeing a diverse technical team?

A Manager Technology Operations often encounters challenges such as balancing competing priorities between maintenance and innovation, ensuring clear communication across multidisciplinary teams, and managing unexpected outages or incidents. Coordinating between IT, development, and business units requires strong organizational skills and the ability to mediate differing perspectives. Additionally, managers must stay up-to-date with evolving technologies and compliance requirements, all while fostering a collaborative and resilient team culture.

What is the difference between Manager Technology Operations vs Network Operations Manager?

AspectManager Technology OperationsNetwork Operations Manager
Primary FocusOverseeing overall IT service delivery, infrastructure, and technology processesManaging network infrastructure, security, and network performance
CertificationsITIL, PMP, CompTIA, Cisco certificationsCisco CCNA, CCNP, CompTIA Network+
Work EnvironmentIT departments, cross-functional teams, enterprise environmentsNetwork operations centers, data centers, enterprise networks
Common UsageBroader IT management roles involving multiple technology domainsSpecialized network management roles focusing on network infrastructure

The Manager Technology Operations role covers a broad range of IT services and infrastructure management, while the Network Operations Manager specializes in network-specific functions. Both roles require similar certifications and work environments but differ in scope and focus.

What are Manager Technology Operations?

A Manager Technology Operations is responsible for overseeing the daily operations of an organization's IT infrastructure, systems, and support teams. They ensure technology services run smoothly, manage technical staff, and coordinate with other departments to align IT operations with business goals. Their duties often include monitoring system performance, implementing best practices, and managing budgets or vendor relationships. This role is key to maintaining reliable technology environments that support organizational productivity.

What are the key skills and qualifications needed to thrive as a Manager Technology Operations, and why are they important?

To thrive as a Manager Technology Operations, you need a strong background in IT infrastructure management, project coordination, and a relevant degree such as computer science or information technology. Familiarity with systems like ITIL frameworks, network monitoring tools, and certifications such as PMP or ITIL are typically valued. Leadership, problem-solving, and effective communication are crucial soft skills for successfully guiding teams and collaborating across departments. These capabilities ensure efficient operations, minimize downtime, and drive continuous improvement in technology environments.
What job categories do people searching Manager Technology Operations jobs in Simpsonville, SC look for? The top searched job categories for Manager Technology Operations jobs in Simpsonville, SC are:
What cities near Simpsonville, SC are hiring for Manager Technology Operations jobs? Cities near Simpsonville, SC with the most Manager Technology Operations job openings:
Manager Technology Operations jobs near you
IT Operations & Service Coordination

IT Operations & Service Coordination

Merit Technologies

Greenville, SC • On-site

$48K - $53K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

Who We Are
Merit Technologies is a leading IT company in South Carolina that offers outsourced IT services and careers. They also have an outstanding reputation based on their industry-leading solutions and exceptional customer service.
We are always interested in meeting new talent - that's why our award-winning reputation as the top IT services company is spreading and growing. We have an impressive customer base, a solid pipeline of new business and a proven track-record of growth.
Who You Are
The IT Operations & Service Coordinator is a central point of contact for managing client interactions, IT service requests, vendor relationships, procurement activities, and internal office operations. This role bridges technical service coordination with administrative, procurement, and operational tasks, ensuring a seamless experience for clients and internal teams. The ideal candidate will be organized, customer-focused, and skilled at managing multiple priorities while maintaining attention to detail.
What You'll Do
Key Responsibilities
Main Line Communication Management
  • Serve as the primary contact for all incoming calls to the main line queue.
  • Answer, screen, and direct calls to the appropriate department or individual.
  • Oversee call routing options and collaborate with management to improve inbound call processes.
  • Ensure all callback requests include direct contact numbers.
MSP & Help Desk Triage
  • Act as the first point of contact for incoming help desk calls.
  • Create, update, and manage IT support tickets in the ticketing system.
  • Assign and escalate tickets in collaboration with the engineering team.
  • Proactively monitor ticket progress, ensuring accurate categorization, prioritization, and timely follow-up.
  • Maintain detailed ticket notes for visibility across the IT team.
  • Escalate unresolved or delayed issues to the Director of MSP.
  • Process RMA requests and update product/service information in ConnectWise.
  • Register deals in partner portals (e.g., 8x8, Sophos) for pricing.
  • Add Microsoft 365 and Google subscriptions under tenant accounts.
  • Create new prospects, clients, vendors, and products in ConnectWise.
Quoting & Procurement
  • Prepare IT equipment and software quotes for clients based on engineering recommendations.
  • Source pricing from distributors or preferred vendors and place orders.
  • Track hardware deliveries and update purchase orders in ConnectWise.
  • Establish and maintain strong relationships with IT vendors and partners.
  • Maintain reseller agreements and partnerships.
Inventory Management
  • Manage IT assets internally and for clients using Asset Panda.
  • Conduct regular inventory audits for accuracy and readiness.
Pre-Projects & Statements of Work (SOWs)
  • Review completed SOWs for accuracy prior to quoting.
  • Obtain pricing for required hardware/software.
  • Create opportunities and initiate quotes in ConnectWise Sell.
  • Upload finalized SOWs to SharePoint, update related tickets, and notify assigned resources.
  • Send quotes for client eSignatures upon request.
Project Support
  • Assist in client onboarding and offboarding processes, including account setup/removal, subscription transfers, and procurement.
  • Update assigned tickets throughout the project lifecycle.
Office Management
  • Maintain office supplies, employee apparel inventory, and order as needed.
  • Book employee travel arrangements.
  • Receive deliveries and manage company vehicle maintenance and insurance.
  • Obtain Certificates of Insurance (COIs) for clients upon request.
  • Create and update Standard Operating Procedures (SOPs) and lead bi-annual reviews.

What You Bring
Qualifications
Required Skills & Experience
  • Experience in IT service coordination, MSP operations, or technical administrative support.
  • Strong organizational skills with the ability to manage multiple projects simultaneously.
  • Proficiency in ConnectWise, Microsoft 365, Google Workspace, and ticketing systems.
  • Excellent communication skills, both verbal and written.
  • Strong problem-solving skills and attention to detail.

Preferred Skills
  • Experience with IT procurement and vendor management.
  • Familiarity with MSP partner portals (e.g., 8x8, Sophos).
  • Knowledge of asset management systems such as Asset Panda.

What We Offer
We offer a competitive compensation and benefits package including, but not limited to the following:
  • PTO
  • Paid Holidays
  • Health, Dental & Vision Insurance
  • Simple IRA
  • More!
  • Pay Range: $48,000-$53,000 annually based on experience.

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