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Manager Technology Operations Jobs in Reston, VA

Spgi

Operations & Technology Sr Manager

Washington, DC

$104K - $182K/yr

The Operations & Technology Senior Manager leads the Company's outside counsel management program, with primary accountability for outside spend governance, e-billing operations, and budget oversight.

JASINT

CI Operations IT Manager

Alexandria, VA · On-site

CI Operations IT Manager Location(s): Quantico, VA Hours: Regular Full-Time Clearance Requirements This position requires a current and active TS/ SCI with Poly at the time of application. What you ...

JASINT

CI Operations IT Manager

Washington, DC · On-site

CI Operations IT Manager Location(s): Quantico, VA Hours: Regular Full-Time Clearance Requirements This position requires a current and active TS/ SCI with Poly at the time of application. What you ...

BAE Systems

Project Mgr - Tech

Rockville, MD · On-site

$97K - $164K/yr

The USN projects this system to be operational through 2084, meaning the program will have a total ... manage and defeat threats inspires us to push ourselves and our technologies to new levels. This ...

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All JobsTechnology Operations JobsManager Technology Operations JobsManager Technology Operations Jobs in Reston, VA

Manager Technology Operations information

See Reston, VA salary details

$32.3K

$66K

$123.3K

How much do manager technology operations jobs pay per year?

As of Jul 8, 2026, the average yearly pay for manager technology operations in Reston, VA is $66,017.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,700.00 and $80,600.00 per year, depending on experience, location, and employer.

What are some common challenges a Manager Technology Operations might face when overseeing a diverse technical team?

A Manager Technology Operations often encounters challenges such as balancing competing priorities between maintenance and innovation, ensuring clear communication across multidisciplinary teams, and managing unexpected outages or incidents. Coordinating between IT, development, and business units requires strong organizational skills and the ability to mediate differing perspectives. Additionally, managers must stay up-to-date with evolving technologies and compliance requirements, all while fostering a collaborative and resilient team culture.

What is the difference between Manager Technology Operations vs Network Operations Manager?

AspectManager Technology OperationsNetwork Operations Manager
Primary FocusOverseeing overall IT service delivery, infrastructure, and technology processesManaging network infrastructure, security, and network performance
CertificationsITIL, PMP, CompTIA, Cisco certificationsCisco CCNA, CCNP, CompTIA Network+
Work EnvironmentIT departments, cross-functional teams, enterprise environmentsNetwork operations centers, data centers, enterprise networks
Common UsageBroader IT management roles involving multiple technology domainsSpecialized network management roles focusing on network infrastructure

The Manager Technology Operations role covers a broad range of IT services and infrastructure management, while the Network Operations Manager specializes in network-specific functions. Both roles require similar certifications and work environments but differ in scope and focus.

What are Manager Technology Operations?

A Manager Technology Operations is responsible for overseeing the daily operations of an organization's IT infrastructure, systems, and support teams. They ensure technology services run smoothly, manage technical staff, and coordinate with other departments to align IT operations with business goals. Their duties often include monitoring system performance, implementing best practices, and managing budgets or vendor relationships. This role is key to maintaining reliable technology environments that support organizational productivity.

What are the key skills and qualifications needed to thrive as a Manager Technology Operations, and why are they important?

To thrive as a Manager Technology Operations, you need a strong background in IT infrastructure management, project coordination, and a relevant degree such as computer science or information technology. Familiarity with systems like ITIL frameworks, network monitoring tools, and certifications such as PMP or ITIL are typically valued. Leadership, problem-solving, and effective communication are crucial soft skills for successfully guiding teams and collaborating across departments. These capabilities ensure efficient operations, minimize downtime, and drive continuous improvement in technology environments.
What are popular job titles related to Manager Technology Operations jobs in Reston, VA? For Manager Technology Operations jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Manager Technology Operations jobs in Reston, VA look for? The top searched job categories for Manager Technology Operations jobs in Reston, VA are:
What cities near Reston, VA are hiring for Manager Technology Operations jobs? Cities near Reston, VA with the most Manager Technology Operations job openings:
Manager Technology Operations jobs near you
IT Operations Management (ITOM) Architect, TS/SCI with a Full Scope Polygraph Security Clearance Req

IT Operations Management (ITOM) Architect, TS/SCI with a Full Scope Polygraph Security Clearance Req

Next Step Systems

Herndon, VA • On-site

Full-time

Medical, Retirement, PTO

Re-posted 2 days ago

Job description

IT Operations Management (ITOM) Architect, TS/SCI with a Full Scope Polygraph Security Clearance Required, Herndon, VA
The IT Operations Management (ITOM) Architect will have a key role in aligning IT Operations Management (ITOM) implementation to industry standards and supports IT Operations Management (ITOM) as a proactive tool for addressing network operations while addressing network issues before the issues become service incidents IT Service Management (ITSM). A key function of the role will be measuring and aligning to existing stated SLAs. The IT Operations Management (ITOM) Architect should be able to address and make recommendations to align the ServiceNow CMDB to be a proactive response tool. The resource will support analysis of the Incident Workflow, assess how events are being created for example, from the router onward. The individual with be a liaison with the Forward Networks integration, i.e., service graph connector with the ServiceNow CMDB. The IT Operations Management (ITOM) Architect will support the team onboarding tenants and users. The qualified IT Operations Management (ITOM) Architect must have an active TS/SCI with a Full Scope Polygraph security clearance. This position is 100% Onsite.
IT Operations Management (ITOM) Architect Responsibilities:
- Support ServiceNow CMDB Discovery as the primary data feed with other ServiceNow CMDB data integrated across multiple networks.
- Leverage ServiceNow CMDB and Asset Tables for greater awareness and visibility of CI relationships.
- Proactive response and automation of incident tickets so that if devices go offline, then incident tickets will be created, given specific scenarios and details.
- Greater awareness and visibility of network services and devices relationships.
- Enhance visibility of additional CIs to be investigated that aren't currently in ServiceNow CMDB as CIs, for example, firewalls, cryptographic devices, and satellite communication devices where possible and where potential exists.
- Make recommendations on where ServiceNow products and features can be leveraged that are within license entitlements and outside of current license entitlements for future consideration.
Integration with third-party tools including the following:
- Network Node Manager i (NNMi): Fault Management Tool (OpenText).
- Forward Networks: Data Management (Forward Networks).
- NetIM: Performance (Riverbed).
- Cisco Network Service Orchestrator: Network Configuration Tool (Cisco).
- Analysis of above third-party tools and propose potential areas of simplifying tools in use and where duplicative functions exist.
Benefits include medical insurance, retirement plan, PTO, etc.
Keywords: Herndon VA Jobs, IT Operations Management (ITOM) Architect, ITOM, ITSM, ServiceNow CMBD, Asset Tables, SLAs, TS/SCI, Full Scope Polygraph, Security Clearance, Virginia Recruiters, IT Jobs, Virginia Recruiting
Looking to hire for similar positions in Herndon, VA or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire IT Operations Management (ITOM) Architects for jobs in Herndon, Virginia and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext. 11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.
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