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Manager Systems Support Engineer Jobs in Maryland

System Center Configuration Manager (SCCM) * Microsoft Endpoint Configuration Manager (MECM) Travel Requirements This position will involve minimal travel, up to 25% of time. Qualifications Secret ...

NOVA-Dine is seeking a User Support Engineer to support technical planning, engineering integration ... MS System Center Configuration Manager (SCCM), Microsoft EndPoint Configuration Management (MECM ...

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Manager Systems Support Engineer information

What is a Manager Systems Support Engineer?

A Manager Systems Support Engineer oversees a team responsible for maintaining and supporting an organization's IT systems and infrastructure. They ensure systems run smoothly, manage technical support staff, and coordinate troubleshooting and upgrades. This role typically involves strategic planning, resource management, and developing support protocols to optimize system performance. Managers also serve as a bridge between technical teams and upper management by communicating system needs and project statuses.

What are the key skills and qualifications needed to thrive as a Manager Systems Support Engineer?

To thrive as a Manager Systems Support Engineer, you need a strong background in computer science or information technology, combined with experience in systems administration and team leadership. Familiarity with enterprise operating systems (like Windows Server or Linux), cloud platforms, ITIL frameworks, and relevant certifications such as CompTIA, Microsoft, or AWS is often required. Exceptional problem-solving, communication, and people-management skills help in leading teams, handling escalations, and ensuring customer satisfaction. These competencies are crucial for maintaining system reliability, supporting business operations, and driving team performance in dynamic IT environments.

How does a Manager Systems Support Engineer typically collaborate with cross-functional teams to resolve complex technical issues?

As a Manager Systems Support Engineer, you regularly work with cross-functional teams such as software development, network operations, and customer support to diagnose and resolve complex system issues. This often involves leading incident response efforts, coordinating troubleshooting activities, and ensuring clear communication between technical and non-technical stakeholders. Successful managers foster a collaborative environment, delegate tasks based on team strengths, and provide guidance to ensure issues are resolved efficiently while meeting service level agreements.

What is the difference between Manager Systems Support Engineer vs Systems Support Engineer?

AspectManager Systems Support EngineerSystems Support Engineer
CertificationsITIL, CompTIA, Cisco certifications often preferredCompTIA, Microsoft, Cisco certifications common
Work EnvironmentOversees support teams, manages projects, strategic planningProvides technical support, troubleshoots issues, maintains systems
Employer & Industry UsageUsed in IT departments across various industries, often in leadership rolesCommon in IT support teams, service desks, and technical departments
Search & Comparison IntentLooking for managerial roles overseeing support teamsSeeking technical support roles or entry to mid-level support positions

The main difference between a Manager Systems Support Engineer and a Systems Support Engineer lies in their responsibilities. The manager oversees support teams, manages projects, and handles strategic planning, while the support engineer focuses on providing technical support and troubleshooting. Both roles require similar certifications, but the managerial position involves leadership and coordination tasks.

What are popular job titles related to Manager Systems Support Engineer jobs in Maryland?

For Manager Systems Support Engineer jobs in Maryland, the most frequently searched job titles are:

What job categories do people searching Manager Systems Support Engineer jobs in Maryland look for?

The top searched job categories for Manager Systems Support Engineer jobs in Maryland are:

What cities in Maryland are hiring for Manager Systems Support Engineer jobs?

Cities in Maryland with the most Manager Systems Support Engineer job openings:

Infographic showing various Manager Systems Support Engineer job openings in Maryland as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Systems Integration & Support Engineer

Leidos

Gaithersburg, MD • On-site

$57K - $104K/yr

Full-time

Medical, Retirement, PTO

Posted 14 days ago


Key responsibilities

  • Configure, maintain, and troubleshoot software applications and system components within Linux-based, networked, and virtualized environments.

  • Create, configure, and manage Virtual Machines supporting system deployment, testing, and operations.

  • Use automation tools like Ansible to automate system configuration, deployment, and administrative activities.


Leidos rating

8.3

Company rating: 8.3 out of 10

Based on 153 frontline employees who took The Breakroom Quiz

81st of 500 rated business services


Job description

Description

Leidos’ High Fidelity Simulation Business Area designs and delivers cutting-edge system-of-systems solutions that power world-class simulation, training, and analysis products for the U.S. Navy.

In this role, based at a U.S. Government facility in Bethesda, MD, you will work with state-of-the-art technologies to develop advanced sonar tactical decision aids (TDAs) that directly support the Fleet. You’ll be part of a high-performing team whose mission-critical work shapes the Navy’s tactical edge—making a tangible impact on national security. At Leidos, we empower our engineers to do meaningful work while continually building new skills to grow the career they want to achieve.

The Systems Integration & Support Engineer is responsible for configuring, maintaining, updating, and troubleshooting software-based systems operating within a networked environment. The position supports the complete operational system, including its software, computing hardware, network interfaces, and associated system components.

Technical Capabilities

The position requires a broad understanding of software, computing hardware, networking, virtualization, and system integration, with particular emphasis on:

  • Virtualization: Familiarity with creating, configuring, and managing Virtual Machines.

  • Linux Systems Administration: Strong Linux administration skills and proficiency with Bash scripting.

  • Containerization & Orchestration: Experience with Kubernetes and containerized application environments, with familiarity with Rancher and RKE2.

  • Automation & Configuration Management: Experience using Ansible to automate configuration, deployment, and administrative activities.

  • Networking: Solid understanding of fundamental networking concepts and the ability to troubleshoot basic network connectivity and communication issues.

Primary Responsibilities.

  • Configure and maintain software applications and system components operating within Linux-based, networked, and virtualized environments.

  • Create, configure, and manage Virtual Machines (VMs) supporting system deployment, testing, and operations.

  • Perform Linux system administration activities, including system configuration, user and service management, log analysis, and routine maintenance.

  • Develop and maintain Bash scripts to support system administration, troubleshooting, and repeatable operational tasks.

  • Deploy, configure, and maintain containerized applications and support infrastructure using Kubernetes and related container technologies.

  • Support Kubernetes environments implemented through technologies such as Rancher and RKE2.

  • Use Ansible to automate system configuration, software deployment, updates, and other repeatable administration activities.

  • Install, configure, test, and deploy software updates, patches, and system releases.

  • Perform system upgrades while maintaining compatibility across software, hardware, virtualization, container, and network components.

  • Troubleshoot system-level issues to identify whether problems originate from software, hardware, networking, virtualization, containerization, or system configuration.

  • Diagnose and resolve significant hardware failures, including replacement, configuration, and validation of failed components.

  • Investigate and correct minor software defects, configuration issues, scripting errors, and application-level problems.

  • Apply fundamental networking concepts to diagnose connectivity, addressing, routing, port, and service communication issues.

  • Analyze system logs, software behavior, hardware status, container status, and network communications to isolate faults and determine root causes.

  • Restore systems to an operational state following hardware, software, networking, virtualization, or configuration failures.

  • Validate system functionality following maintenance, upgrades, repairs, deployments, or configuration changes.

  • Document system configurations, automation procedures, troubleshooting findings, maintenance activities, and implemented solutions.

  • Coordinate with software developers, network engineers, system administrators, and other technical personnel when issues require specialized support or software changes beyond the scope of the position.

Basic Qualifications.

  • Bachelor’s degree in Engineering, Computer Science, Information Technology, or a related technical field.

  • At least 1 year of hands-on technical experience supporting, configuring, or troubleshooting Linux-based or networked systems.

  • Working knowledge of Linux, including basic system configuration, services, logs, and command-line troubleshooting.

  • Understanding of networking fundamentals, including TCP/IP, IP addressing, ports, and connectivity troubleshooting.

  • Experience with Bash, Python, or another scripting language for basic automation, system administration, or troubleshooting.

  • Familiarity with virtualization and/or container technologies, gained through professional experience, internships, academic projects, labs, or other hands-on technical work.

  • Ability to troubleshoot technical issues across software, operating systems, networking, or hardware and identify potential root causes.

  • Must be a U.S. citizen and have the ability to obtain and maintain a Secret security clearance..

Preferred Qualifications.

  • Experience troubleshooting and developing software

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.

Original Posting:August 25, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:Pay Range $57,850.00 - $104,575.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.


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About Leidos

Sourced by ZipRecruiter

At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainable practices. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Reston, VA, US

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