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Application Support Engineer Jobs in Maryland (NOW HIRING)

Field Application Engineer

Germantown, MD ยท On-site +1

$90K - $120K/yr

We are seeking an experienced Field Application Engineer to work out of a home office and be based ... Support Account Managers as the primary technical resource for product and solution demonstrations ...

We are seeking a Cloud Support Engineer to provide enterprise-level assistance internally and to our customers, diagnosing and troubleshooting our AWS hosting environment and supporting clients with ...

Field Application Engineer

Germantown, MD ยท On-site

$90K - $120K/yr

We are seeking an experienced Field Application Engineer to work out of a home office and be based ... Support Account Managers as the primary technical resource for product and solution demonstrations ...

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Application Support Engineer information

See Maryland salary details

$17

$47

$70

How much do application support engineer jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for application support engineer in Maryland is $47.10, according to ZipRecruiter salary data. Most workers in this role earn between $37.55 and $55.05 per hour, depending on experience, location, and employer.

What is an application support engineer?

Application Support Engineers are IT professionals responsible for maintaining, troubleshooting, and supporting software applications used by organizations. They work closely with end users and developers to resolve technical issues, ensure applications run smoothly, and often manage deployments and updates. Their role may also include monitoring application performance, documenting solutions, and providing training or guidance to users. Application Support Engineers play a crucial part in minimizing downtime and ensuring business continuity. They typically have a strong background in software, databases, and customer service.

What are the key skills and qualifications needed to thrive as an application support engineer?

To thrive as an Application Support Engineer, you need a strong understanding of software troubleshooting, system analysis, and a relevant degree in computer science or information technology. Familiarity with ticketing systems, SQL databases, operating systems, and sometimes ITIL certification are typically required. Excellent problem-solving, communication, and customer service skills help you address client issues efficiently and work collaboratively with development teams. These skills and qualities ensure timely resolution of technical problems and maintain the reliability and performance of business-critical applications.

What are some common challenges faced by application support engineers, and how can they effectively address them?

Application Support Engineers often encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple support tickets simultaneously, and communicating technical information to non-technical users. To address these challenges, it's important to develop strong problem-solving skills, familiarize yourself with the application's architecture, and maintain clear documentation. Proactive communication with development teams and end-users also helps in resolving issues efficiently and improving user satisfaction.

What is the difference between Application Support Engineer vs Software Support Specialist?

AspectApplication Support EngineerSoftware Support Specialist
Required CredentialsBachelor's in CS or related field, technical certificationsSimilar certifications, often with focus on specific software
Work EnvironmentIT departments, technical support teams, client sitesCustomer service centers, help desks, technical support teams
Employer & Industry UsageTech companies, software vendors, enterprise ITSoftware companies, SaaS providers, tech support firms
Common Search & Comparison IntentUnderstanding roles, career paths, job requirementsJob responsibilities, skills needed, career differences

Application Support Engineers focus on troubleshooting and maintaining software applications, often working closely with development teams. Software Support Specialists typically handle customer inquiries, provide technical assistance, and resolve user issues. While both roles require technical knowledge and certifications, Application Support Engineers tend to have a more technical, engineering-oriented focus, whereas Software Support Specialists emphasize customer service and support skills.

What is the average salary for an application support engineer?

The average salary for an application support engineer in the US is approximately $70,000 to $90,000 per year, depending on experience, location, and industry. Professionals with specialized skills in troubleshooting, scripting, and familiarity with tools like SQL or Linux tend to earn higher salaries.

What are the most commonly searched types of Application Support Engineer jobs in Maryland?

The most popular types of Application Support Engineer jobs in Maryland are:

What are popular job titles related to Application Support Engineer jobs in Maryland?

For Application Support Engineer jobs in Maryland, the most frequently searched job titles are:

What job categories do people searching Application Support Engineer jobs in Maryland look for?

The top searched job categories for Application Support Engineer jobs in Maryland are:

Infographic showing various Application Support Engineer job openings in Maryland as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $97,977 per year, or $47.1 per hour.

Enterprise Application Support Engineer

Omniscius Consulting

Annapolis Junction, MD โ€ข On-site

Full-time

Posted 9 days ago


Job description

We are seeking an experienced Enterprise Application Support Engineer / System Integrator Level 2 to support mission-critical enterprise applications and systems within a secure federal environment. The successful candidate will provide operational support, troubleshooting, system integration, and sustainment for enterprise applications while working closely with engineering, infrastructure, and mission teams.

This position requires a strong background in enterprise application support, systems administration, production operations, troubleshooting, and system integration.

Key Responsibilities
  • Provide operational and technical support for enterprise applications and supporting infrastructure.
  • Monitor application and system health, availability, and performance within production environments.
  • Troubleshoot complex application, server, operating system, and integration issues.
  • Perform installation, configuration, maintenance, patching, and upgrades of enterprise applications.
  • Diagnose incidents and coordinate resolution with engineering, infrastructure, development, and vendor teams.
  • Support distributed applications and interconnected enterprise systems.
  • Perform root-cause analysis and develop solutions to recurring operational issues.
  • Support application deployments, configuration changes, upgrades, and other sustainment activities.
  • Develop scripts and automation to improve system administration, monitoring, and operational efficiency.
  • Maintain system documentation, operational procedures, and troubleshooting information.
  • Support incident, problem, and change management processes.
  • Ensure systems remain available, reliable, secure, and compliant with applicable customer requirements.
  • Provide technical support within mission-critical environments requiring a high level of availability.
Required Qualifications
  • Demonstrated experience supporting enterprise applications and production systems.
  • Experience troubleshooting applications, servers, operating systems, and related infrastructure.
  • Experience with enterprise system administration, integration, maintenance, and sustainment.
  • Knowledge of Windows and/or Linux operating environments.
  • Understanding of networking concepts including TCP/IP, DNS, HTTP/HTTPS, and application connectivity.
  • Experience supporting highly available or mission-critical systems.
  • Ability to troubleshoot complex technical problems and coordinate resolution across multiple technical teams.
  • Strong written and verbal communication skills.
  • Ability to work effectively within a secure federal or DoD/Intelligence Community environment.
Desired Qualifications
  • Experience supporting 24/7 production or mission environments.
  • Experience with cloud or virtualized infrastructure such as Azure, AWS, OCI, or VMware.
  • Experience with PowerShell, Python, or other scripting/automation technologies.
  • Experience with monitoring, logging, alerting, or observability platforms.
  • Experience providing Tier 2/Tier 3 application or systems support.
  • Experience with application deployments, upgrades, patching, and configuration management.
  • CompTIA Security+ or other relevant technical/security certification.
  • Previous Intelligence Community or DoD contracting experience.
Clearance

Active TS/SCI with FS Polygraph required

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