Manager Strategy & Operations Jobs in Ontario (NOW HIRING)

Job Category: LeadershipHospital Location: Newmarket ONJob Type: Permanent, Full timeNumber of Positions: 1Minimum - Maximum Hourly Rate: $69.20 - $82.26

Why Join Our Team?

• A people-first workplace environment that prioritizes belonging, wellness, and psychological safety.

• Hybrid, virtual, and in-person working environment (where applicable).

• Progressive health and dental benefit plans.

• HOOPP pension plan with employer and employee premium sharing.

• Enhanced wellness initiatives, including virtual fitness classes and on-site gym memberships.

If you are ready to embrace this exciting challenge and contribute to the success of Southlake Health, we encourage you to apply and be part of our dedicated team, making a difference in the lives of our employees and the community we serve!

The Office of Strategy Management (OSM) is evolving to play a critical role as an internal consultancy helping Southlake Health transform into a Distributed Health Network through its Strategy for the Decade Ahead. We are recruiting a Manager, Strategy to lead a team of Strategic Business Partners and advance Southlake Health's strategic initiatives through enterprise and corporate project delivery, advisory services and organizational transformation.
Reporting to the Chief Communications Officer and Director, Public Affairs, the Manager, Strategy serves as a trusted partner to leaders across the organization, helping translate priorities into action through disciplined project execution, evidence-informed decision-making, organizational problem-solving, and effective change leadership. This role provides oversight of Southlake's strategic initiative portfolio, supports executive and Board decision-making, and builds organizational capacity.

Working closely with senior leaders, physicians, clinical teams, operational leaders, and external partners, you will help align priorities, navigate complexity, identify opportunities for improvement, and ensure strategic initiatives achieve meaningful outcomes for patients, families, staff and communities. This is an exciting opportunity for a collaborative and forward-thinking leader who thrives in dynamic environments and is passionate about advancing health system transformation through people-centred leadership.

What you'll do

• Lead Southlake's Office of Strategy Management and provide leadership to a team of Strategic Business Partners responsible for advancing enterprise priorities through project management, policy advisory, critical thinking, and change management.
• Oversee the planning, prioritization and execution of strategic and corporate initiatives that support Southlake's Strategy for the Decade Ahead and transformation into a Distributed Health Network.
• Establish and maintain effective governance, project management methodologies, risk management practices and accountability frameworks to ensure complex, cross-functional initiatives are delivered successfully.
• Serve as a trusted advisor to senior leaders, physician leaders and project teams by providing strategic analysis, recommendations, business cases, briefing materials and evidence-based guidance to support informed decision-making.
• Apply systems thinking, environmental scanning and critical analysis to identify organizational challenges, emerging opportunities and innovative solutions that improve performance, patient experience and health outcomes.
• Conduct environmental scans and assess emerging health system, public policy and life sciences developments to identify opportunities, risks and implications for Southlake's strategic priorities and long-term direction.
• Lead the development of executive and Board-level reports, presentations and strategic materials that clearly communicate progress, risks, dependencies and recommendations.
• Foster alignment across departments by bringing together people, resources and capabilities to advance strategic priorities and remove barriers to execution.
• Strengthen organizational project management, strategic planning and change management capabilities through coaching, tools, templates, best practices and continuous improvement initiatives.
• Support the development and evolution of Southlake's performance management and strategic reporting processes to ensure leaders have timely information to guide decision-making and monitor organizational performance.
• Lead or support special projects, strategic initiatives and emerging priorities as assigned by senior leadership

What we're looking for

• Successful completion of an Undergraduate degree in health sciences, business, public administration, engineering or related field from an accredited educational institution; advanced degrees preferred.
• A minimum of five (5) to (7) years of experience leading strategy, major projects or transformation initiatives - ideally in health care consulting or complex public-sector organizations.
• Demonstrated success managing cross-functional, hospital-wide initiatives and influencing senior stakeholders.
• Strong performance measurement and reporting experience; skilled at translating data into actionable insights.
• Solid change management, process improvement and project governance experience (PMP, LEAN or equivalent a plus).
• Exceptional written and verbal communication skills, including executive-level reporting and storytelling.
• Proven ability to lead with empathy, build inclusive teams and engage diverse stakeholders.
• Highly organized, collaborative, and comfortable prioritizing multiple, competing initiatives.

Southlake Health is fully committed to a culture of belonging and an inclusive environment that encourages every team member to lead within their role, generate innovative ideas that reinforce our mission and goal to create a healthy workplace where our community can thrive.

Regular and reliable attendance is an expected requirement of this position.

We are committed to a selection process and work environment that is inclusive and barrier-free. Accommodation will be provided in accordance with the Ontario Human Rights Code. Applicants who may require accommodation during the selection process are encouraged to notify the Human Resources Department when contacted for an interview. The People, Culture and Experience team will work together with the hiring committee to arrange reasonable and appropriate accommodation for the selection process, which will enable you to be assessed fairly and equitably.

Use of Artificial Intelligence (AI)

We prioritize a people-first workplace culture which emphasizes equity and inclusion throughout our hiring process. To ensure fairness and transparency, all applications are reviewed and assessed by our dedicated team of recruiters and hiring managers, not by artificial intelligence (AI). We value the unique perspective each candidate brings to our organization.

Health & Safety Workplace Responsibilities

It is the responsibility of all Southlake Health employees to work safely and promote health and safety in the workplace. Employees must adhere to the duties of workers, as stipulated in Section 28 of the OH&S Act, as well as all Southlake OH&S policies and procedures. Must be able to perform all necessary bona fide duties for the position, as outlined in the position guide. Must review and be capable of performing duties as outlined in the Job Demands Analysis for the position as a condition of offer. Proven ability to attend work regularly as per the Attendance Support Policy.

Commitment to Diversity and Inclusion

Southlake Health is fully dedicated to employment equity, diversity, and inclusion in our recruitment practices. We welcome candidates who identify with equity-seeking groups, including women, racialized individuals, Indigenous Peoples, persons with disabilities, and those from the 2SLGBTQ+ community. Any information provided will be kept confidential and used appropriately in our recruitment process.

Anti-Oppression/Anti-Racism at Southlake Health

Southlake Health is committed to having a workforce that is reflective of the diversity of York Region and strongly encourages applications from all qualified individuals, and from those who can provide different perspectives and contribute to a further diversification of ideas.

Only candidates selected for an interview will be contacted. Thank you for your submission. We appreciate your interest in joining Southlake Health!