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Manager Spotify Customer Service Jobs in Wisconsin

Briess Industries

Customer Service Manager

Chilton, WI · On-site

The Customer Service Manager is responsible for leading the customer service team and ensuring the delivery of exceptional service to customers in a food ingredients manufacturing business. This role ...

Briess Industries

Customer Service Manager

Chilton, WI · On-site

The Customer Service Manager is responsible for leading the customer service team and ensuring the delivery of exceptional service to customers in a food ingredients manufacturing business. This role ...

Hobby Lobby Careers

Customer Service Manager

Green Bay, WI · On-site

$20.15 - $21.15/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Hobby Lobby Careers

Customer Service Manager

Marshfield, WI · On-site

$20.15 - $21.15/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Sendik's

Customer Service Manager

Brookfield, WI · On-site

Role Title Customer Service Manager Manager Store Director Job Summary The Customer Service Manager will be responsible for modeling and promoting Sendik's culture by consistently providing "best in ...

Hobby Lobby

Customer Service Manager

Green Bay, WI · On-site

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Daniels Health

Customer Service Manager

Sturtevant, WI · On-site

$75K - $80K/yr

Manage a cross-functional customer service team, fostering accountability and collaboration * Support employee engagement and retention initiatives * Customer Experience & Communication * Oversee ...

Daniels Health

Customer Service Manager

Sturtevant, WI · On-site

$75K - $80K/yr

Manage a cross-functional customer service team, fostering accountability and collaboration * Support employee engagement and retention initiatives * Customer Experience & Communication * Oversee ...

Bank Five Nine

Customer Service Manager

Oconomowoc, WI · On-site

As a Customer Service Manager, you're responsible for leading the team to ensure an exceptional customer and team member experience, manage risk, and support growth. As a leader, you will coach ...

Daniels Health

Customer Service Manager

Sturtevant, WI · On-site

Manage a cross-functional customer service team, fostering accountability and collaboration * Support employee engagement and retention initiatives * Customer Experience & Communication * Oversee ...

Steel Craft

Customer Service Manager

Hartford, WI

The Customer Service Manager oversees the customer service function while managing key client relationships and driving strategic account growth. This leadership role is responsible for guiding the ...

BibliU

Customer Service Manager

Superior, WI · On-site

$13/hr

Customer Service Manager Reports to: Store Manager Location: University of Wisconsin-Superior, 1605 Catlin Ave, Superior, Wisconsin 54880 Contract type: Part-Time, Permanent Working hours: 20 hours ...

bibliu

Customer Service Manager

Kenosha, WI · On-site

$12/hr

Customer Service Manager Reports to: Store Manager Location: Gateway Technical College, 3520 30th Avenue,Kenosha, Wisconsin53144 Contract type: Part-Time, Permanent Working hours:20 hours per week or ...

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Showing results 1-20

All JobsSpotify Customer Service JobsManager Spotify Customer Service JobsManager Spotify Customer Service Jobs in Wisconsin

Manager Spotify Customer Service information

What is the difference between Manager Spotify Customer Service vs Customer Support Supervisor?

AspectManager Spotify Customer ServiceCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops strategies, manages escalationsSupervises daily support operations, trains staff, ensures quality service
Required CredentialsExperience in customer service management, leadership skillsCustomer support experience, team management skills
Work EnvironmentCorporate office or remote, collaborative teamsCall centers or support centers, team-focused environment
Industry UsageCommon in tech and entertainment sectors like SpotifyWidely used across various customer service industries

The main difference is that a Manager Spotify Customer Service focuses on strategic leadership and team management at a higher level, while a Customer Support Supervisor handles daily operations and direct team supervision. Both roles require customer service experience, but the manager position emphasizes strategic planning and escalation management.

What are the most commonly searched types of Spotify Customer Service jobs in Wisconsin?

The most popular types of Spotify Customer Service jobs in Wisconsin are:

What are popular job titles related to Manager Spotify Customer Service jobs in Wisconsin?

For Manager Spotify Customer Service jobs in Wisconsin, the most frequently searched job titles are:

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The top searched job categories for Manager Spotify Customer Service jobs in Wisconsin are:

What cities in Wisconsin are hiring for Manager Spotify Customer Service jobs?

Cities in Wisconsin with the most Manager Spotify Customer Service job openings:

Manager Spotify Customer Service jobs near you

Customer Service Manager

Briess Industries

Chilton, WI • On-site

Full-time

Posted 17 days ago

Job description

JOB SUMMARY:

The Customer Service Manager is responsible for leading the customer service team and ensuring the delivery of exceptional service to customers in a food ingredients manufacturing business. This role serves as the primary liaison between customers and internal departments, including Sales, Production, Quality Assurance, Planning, Logistics, and Finance. The Customer Service Manager oversees order management, customer communications, issue resolution, and continuous improvement initiatives while ensuring compliance with food industry standards and company policies.

TYPICAL JOB DUTIES:

Customer Service Leadership

  • Supervise, coach, train, and develop Customer Service Representatives.
  • Establish performance expectations and monitor individual and team performance metrics.
  • Conduct performance evaluations and provide ongoing feedback and development opportunities.
  • Foster a customer-focused culture that emphasizes responsiveness, accuracy, and professionalism.

Order Management

  • Oversee the end-to-end order fulfillment process, including order entry, order changes, shipment tracking, and customer follow-up.
  • Ensure customer orders are processed accurately and efficiently.
  • Coordinate with Sales, Production Planning, Supply Chain, and Logistics to meet customer delivery requirements.
  • Monitor open orders and proactively communicate delays, inventory constraints, or supply issues.

Customer Relationship Management

  • Serve as an escalation point for customer concerns, complaints, and service issues.
  • Build and maintain strong relationships with customers, distributors, and internal stakeholders.
  • Partner with Sales to support customer retention and business growth initiatives.
  • Ensure timely and effective communication regarding product availability, lead times, pricing changes, and market conditions.

Cross-Functional Coordination

  • Collaborate with Quality Assurance on customer complaints, product investigations, and corrective actions.
  • Work with Manufacturing and Planning teams to address production schedules and customer priorities.
  • Coordinate with Transportation and Logistics team to ensure timely shipments.
  • Support new product launches and customer onboarding activities.

Food Industry Compliance

  • Support customer requests related to product specifications, certificates of analysis, allergen statements, and other documentation.
  • Ensure customer records and documentation are maintained in accordance with company and regulatory requirements.

Process Improvement and Reporting

  • Analyze customer service performance metrics, including on-time delivery, order accuracy, fill rates, and customer satisfaction.
  • Identify opportunities to streamline processes and improve operational efficiency.
  • Develop and maintain standard operating procedures (SOPs) for customer service functions.
  • Prepare reports and presentations for management regarding customer service performance and trends.

Other

  • Adhere to all government and company safety, sanitation and GMP policies and regulations. Adhere to Food Safety, Quality and SQF Codes.
  • Other duties as assigned by supervisor.

REQUIREMENTS:

  • Degree in Business Administration, Supply Chain Management, or a related field preferred.
  • Equivalent combination of education and experience may be considered.
  • Customer service experience in a manufacturing environment required.
  • Previous supervisory or team leadership experience preferred.
  • Experience in food ingredients, food manufacturing, or consumer packaged goods industries strongly preferred.
  • Strong understanding of order management and customer service processes within a manufacturing environment.
  • Excellent communication, problem-solving, and conflict resolution skills.
  • Strong organizational and time management abilities.
  • Proficiency with ERP systems and Microsoft Office applications.
  • Ability to analyze data and develop actionable recommendations.
  • Demonstrated leadership and employee development skills.

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