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Manager Season Ticket Sales Representative information

What is a Manager Season Ticket Sales Representative?

A Manager Season Ticket Sales Representative is a professional responsible for overseeing the sales of season tickets for sports teams, entertainment venues, or similar organizations. They manage a team of sales representatives, develop strategies to attract and retain season ticket holders, and ensure sales targets are met. This role often involves building long-term relationships with clients, coordinating marketing campaigns, and analyzing sales data to improve performance. Excellent communication, leadership, and sales skills are essential for success in this position.

Which airline pays the most for a ticket agent?

For a manager season ticket sales representative, the highest-paying airlines for ticket agents typically include major carriers such as Delta, American Airlines, and United, which offer competitive salaries and benefits. Compensation varies based on experience, location, and airline size, with larger airlines generally providing higher pay and more comprehensive benefits packages.

What are some common challenges faced by Manager Season Ticket Sales Representatives, and how can they be overcome?

Manager Season Ticket Sales Representatives often encounter challenges such as meeting ambitious sales targets during off-peak periods, adapting to rapidly changing fan preferences, and maintaining strong relationships with both new and existing clients. Overcoming these challenges typically involves staying current with market trends, leveraging data-driven sales strategies, and collaborating closely with marketing and customer service teams to create compelling offers. Strong communication and organizational skills are essential for managing a team, tracking progress, and ensuring a high level of customer satisfaction throughout the sales cycle.

What is the difference between Manager Season Ticket Sales Representative vs Sales Associate?

AspectManager Season Ticket Sales RepresentativeSales Associate
CredentialsExperience in sales, customer service, and industry-specific knowledgeBasic sales or customer service experience often sufficient
Work EnvironmentOffice setting, stadiums, or event venuesRetail stores, ticket booths, or event locations
Employer & IndustrySports teams, entertainment venues, ticketing companiesRetail stores, ticket outlets, or event vendors
Search & Comparison IntentUnderstanding roles in ticket sales managementEntry-level sales or customer service roles

The Manager Season Ticket Sales Representative typically handles higher-level sales strategies, client relationships, and team management within the sports or entertainment industry. In contrast, a Sales Associate focuses on direct customer interactions, ticket sales, and basic sales tasks. Both roles require strong communication skills, but the manager position involves more experience and leadership responsibilities.

What does a ticket sales manager do?

A ticket sales manager oversees the sales team responsible for selling tickets to events or sports games. They develop sales strategies, set sales targets, manage customer relationships, and ensure revenue goals are met, often using CRM tools. Strong communication, leadership skills, and knowledge of ticketing systems are essential for this role.

How much do NFL ticket sales reps make?

NFL ticket sales representatives typically earn a base salary ranging from $30,000 to $50,000 annually, with additional commissions and bonuses based on sales performance. Compensation can vary depending on experience, location, and the team's sales structure, and many roles require strong communication and sales skills.

What are the key skills and qualifications needed to thrive as a Manager Season Ticket Sales Representative, and why are they important?

To thrive as a Manager Season Ticket Sales Representative, you need a strong background in sales, customer relationship management, and knowledge of ticketing operations, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software, ticketing platforms like Ticketmaster, and sales analytics tools is typically required. Exceptional communication, leadership, and problem-solving skills help you motivate teams and build lasting client relationships. These skills and qualities drive revenue growth, ensure customer satisfaction, and foster a high-performing sales environment.

What is the highest paying sales rep job?

Manager Season Ticket Sales Representatives in sports organizations can earn high salaries, often supplemented by commissions and bonuses based on sales performance. Top earners in sales roles typically have strong negotiation skills, industry experience, and may receive additional compensation through performance incentives. Overall, executive or enterprise sales positions tend to have the highest earning potential among sales roles.
What cities are hiring for Manager Season Ticket Sales Representative jobs? Cities with the most Manager Season Ticket Sales Representative job openings:
What are the most commonly searched types of Season Ticket Sales Representative jobs? The most popular types of Season Ticket Sales Representative jobs are:
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Manager Season Ticket Sales Representative jobs near you

LA Galaxy, Manager, Ticket Sales

AEG Worldwide

Carson, CA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Anschutz Entertainment Group rating

6.2

Company rating: 6.2 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Company Information
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.
Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.
If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!
Job SummaryThe Manager, Ticket Sales is responsible for leading the LA Galaxy's season ticket sales team, with a focus on driving new revenue and enhancing client satisfaction. This role oversees daily operations, recruits and develops sales staff, and implements strategic initiatives for full-season, partial-plan, and individual ticket sales. Additional responsibilities include cross-selling and upselling, managing account touchpoints, improving operational efficiencies, overseeing debt collection, and collaborating with leadership to align sales goals through business analysis and strategic planning.
Essential Functions
  • Provide daily management, coaching, and direction to Account Executives to ensure achievement of weekly, monthly, and annual sales and service goals, including activity expectations.
  • Oversee the daily management and development of sales representatives through on-the-job training, coaching, and performance monitoring. Ensure accountability for goals and KPIs, foster a collaborative team environment, and lead hiring, performance evaluations, and disciplinary actions in coordination with Human Resources.
  • Conduct regular team and individual meetings with representatives in conjunction with the Vice President, Ticket Sales & Service and Director of Premium Sales and Service.
  • Oversee ticket sales debt management to ensure timely payments, approve new ticket sales submissions to support order completion and customization, and manage lead distribution in coordination with the CRM Manager and third-party tools to ensure prompt and effective prospect outreach.
  • Develop and implement processes to maximize new business opportunities from the current client base by fostering a sales-driven team culture aligned with overall sales goals.
  • Work cross-functionally with other departments to develop, plan, and execute ticket sales initiatives. Continuously analyze the effectiveness of these initiatives to optimize and enhance future offerings.
  • Partner with leadership to develop the annual season ticket business strategy, including the sales cycle timeline, upgrade approach, product development, benefit ideation, and goal-setting.
  • Collaborate with Galaxy sales leadership and the analytics team to monitor sales reports, identify trends, and develop forecasts to inform strategy and decision-making.
  • May Execute seasonal Full Season campaigns in coordination with marketing, ticket operations, and database marketing.

Required Qualifications
  • BA/BS Degree (4-year)- In a related field
  • 4-6 years Related work experience
  • Experience managing a ticket sales budget for year-round events
  • Proven track record of season ticket sales and service success in professional sports
  • High level understanding of Dynamics and Back Office
  • Ability to work cross-functionally with various team members and departments
  • Highly motivated, naturally proactive, collaborative mind-set, with a positive attitude
  • Exemplary self-discipline, professionalism, pride and work ethic
  • Outstanding listening, written, and verbal communication skills
  • Committed to personal integrity and team oriented
  • Detail oriented with ability to multi-task effectively and with a sense of urgency, sometimes under a high level of stress
  • Excellent organizational and time management skills
  • Ability to see ideas through to successful execution
  • Flexible hours required: working evenings/nights, weekends and holidays
  • Bilingual in Spanish is a plus preferred
  • Knowledge of soccer/ MLS and or Venue operations is a plus preferred

Payscale: $73,266.00- $80,000.00
Bonus: This position is eligible for a bonus under the current bonus plan requirements.
Benefits: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.
AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside their normal description.
AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions. We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.
Employer does not offer work visa sponsorship for this position.

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