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Manager Salesforce Support Engineer Jobs in Rochester, NY

Invio Automation

Applications Engineer

Webster, NY · On-site

$100K - $125K/yr

Headquartered in Michigan, Invio Automation is supported by a vast design library, a growing North ... Excellent time management skills with a proven ability to meet deadlines * Ability to act with ...

Vertex Group

Outside Sales Engineer

Rochester, NY · On-site

$110K - $130K/yr

... support for customers and internal team members. Territory & Account Management * Manage an ... PowerPoint). * CRM software experience (Salesforce, HubSpot, Zoho, or equivalent). Other ...

MKS Instruments, Inc.

Test Engineer

Rochester, NY

$75K - $105K/yr

As a Test Engineer at MKS, you will work with Principal and Senior Test Engineers, Product Support ... Demonstrated ability to support or lead technical projects, manage multiple initiatives ...

MKS Instruments, Inc.

Test Engineer

Rochester, NY · On-site

$71K - $118K/yr

As a Test Engineer at MKS, you will work with Principal and Senior Test Engineers, Product Support ... Demonstrated ability to support or lead technical projects, manage multiple initiatives ...

MKS Instruments, Inc.

Test Engineer

Rochester, NY · On-site

$75K - $105K/yr

As a Test Engineer at MKS, you will work with Principal and Senior Test Engineers, Product Support ... Demonstrated ability to support or lead technical projects, manage multiple initiatives ...

MKS Instruments, Inc.

Test Engineer

Rochester, NY

$75K - $105K/yr

As a Test Engineer at MKS, you will work with Principal and Senior Test Engineers, Product Support ... Demonstrated ability to support or lead technical projects, manage multiple initiatives ...

MKS Instruments, Inc.

Test Engineer

Rochester, NY · On-site

$75K - $105K/yr

As a Test Engineer at MKS, you will work with Principal and Senior Test Engineers, Product Support ... Demonstrated ability to support or lead technical projects, manage multiple initiatives ...

Webbing

Customer Success Manager

York, NY · On-site +1

... Engineering, Customer Operations, and Support. Key Responsibilities: Customer Success Management ... Operational Excellence * Maintain accurate customer records and Salesforce account hygiene.

CooperCompanies

DevOps Engineer

Victor, NY · On-site

$50.50 - $69.25/hr

This role focuses on CI/CD automation, deployment pipelines, environment management, and production support, with a strong emphasis on Azure DevOps. The position requires a solid background in ...

Cooper Companies

DevOps Engineer

Victor, NY · On-site

$93K - $125K/yr

This role focuses on CI/CD automation, deployment pipelines, environment management, and production support, with a strong emphasis on Azure DevOps. The position requires a solid background in ...

Jenoptik

Service Engineer

Rochester, NY

Provide status of ongoing projects and future projects to Management. * Provide product demonstrations and support engineering center testing and measurement services. * Identify customer's needs and ...

Creation Technologies LP

Manufacturing Engineer

Newark, NY · On-site

$78K - $100K/yr

This role supports engineering activities under the guidance of Engineering Management. It's a role that combines hands-on experience with professional growth, offering insights into manufacturing ...

QAD

Customer Success Manager

Rochester, NY · On-site

The Customer Success Manager (CSM) is responsible for helping Microvellum and INNERGY Engineering ... Partner with Technical Support and Professional Services to coordinate issue resolution and ...

Creation

Manufacturing Engineer

Newark, NY · On-site

$78K - $100K/yr

This role supports engineering activities under the guidance of Engineering Management. It's a role that combines hands-on experience with professional growth, offering insights into manufacturing ...

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Showing results 21-40

All JobsSalesforce Support Engineer JobsManager Salesforce Support Engineer JobsManager Salesforce Support Engineer Jobs in Rochester, NY

Manager Salesforce Support Engineer information

See Rochester, NY salary details

$37.5K

$83.2K

$147K

How much do manager salesforce support engineer jobs pay per year?

As of Sep 8, 2026, the average yearly pay for manager salesforce support engineer in Rochester, NY is $83,170.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,700.00 and $103,100.00 per year, depending on experience, location, and employer.

What is the difference between Manager Salesforce Support Engineer vs Salesforce Support Engineer?

AspectManager Salesforce Support EngineerSalesforce Support Engineer
CertificationsSalesforce Certified Administrator, Advanced Support certificationsSalesforce Certified Administrator, Support certifications
Work EnvironmentLeads support teams, manages escalations, strategic planningProvides technical support, resolves user issues, maintains Salesforce instances
ResponsibilitiesTeam management, process improvement, client communicationIssue troubleshooting, user training, system maintenance

The main difference is that the Manager Salesforce Support Engineer oversees support teams and strategic initiatives, while the Salesforce Support Engineer focuses on technical issue resolution and user support. The manager role involves leadership and planning, whereas the support engineer role is more hands-on with technical tasks.

What are popular job titles related to Manager Salesforce Support Engineer jobs in Rochester, NY?

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What job categories do people searching Manager Salesforce Support Engineer jobs in Rochester, NY look for?

The top searched job categories for Manager Salesforce Support Engineer jobs in Rochester, NY are:

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Cities near Rochester, NY with the most Manager Salesforce Support Engineer job openings:

Manager Salesforce Support Engineer jobs near you
Infographic showing various Manager Salesforce Support Engineer job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 23% Part Time, and 7% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $83,170 per year, or $40 per hour.

Applications Engineer

Webster, NY • On-site

Invio Automation
Industrial Automation Equipment Manufacturing • 501 - 1,000 employees
Learn more about Invio Automationexternal

$100K - $125K/yr

Full-time

Posted 14 days ago

Invio Automation rating

6.6

Company rating: 6.6 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

399th of 499 rated machine equipment manufacturers

Job description

THE COMPANY
Invio Automation is a leader in Industry 4.0, delivering high-value automation solutions that help customers accelerate growth in specialized markets such as medical devices, life sciences, and advanced manufacturing. With deep domain expertise and extensive engineering capabilities, Invio partners with clients from early-stage product design and R&D through to full-scale automation. Customers value Invio's commitment to precision, quality, efficiency, and safety, and rely on its innovative, scalable solutions to support long-term growth. Headquartered in Michigan, Invio Automation is supported by a vast design library, a growing North American presence with global reach, and a team of over 600 experienced professionals across the Midwest and northeast.
Invio operates through two integrated segments:
  • The Solutions Segment delivers engineered systems for precision manufacturing, including robotic cells, multi-station assembly lines, and other automation solutions.

  • The Technologies Segment focuses on advanced autonomous systems and ergonomic tooling, including heavyweight Autonomous Mobile Robots (AMRs), Automated Guided Vehicles (AGVs), turnkey assembly solutions, and custom lift-assist tools for safety-critical applications.

Together, these segments enable Invio to deliver tailored automation solutions that improve performance and achieve high efficiency across the production lifecycle.
Visit https://invioautomation.com/ for more information.
DESCRIPTION
The Applications Engineer supports the front-end development of automation solutions by collaborating with mechanical and controls engineers to validate system concepts and prepare customer-focused proposals. This role focuses on learning to interpret customer requirements, RFQs, and application needs while developing foundational skills in system concepts, estimating, documentation, and proposal development. Working under general supervision, the Applications Engineer assists in preparing technical content, CAD layouts, cost inputs, and supporting documentation while gaining hands-on exposure to automation system components and how they integrate into customer processes. This role plays a key part in supporting feasibility studies, proposal accuracy, and cross-functional alignment. The salary range for this position is $100,000 - $125,000, based on applicable skills and experience.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Serve as the technical authority and Subject Matter Expert for application development, ensuring customer solutions reflect best practices, innovation, scalability, and Invio standards.
  • Analyze customer RFQs, specifications, concepts, and drawings to extract key requirements and estimating inputs.
  • Assist in preparing system concepts, application notes, CAD layouts, and cost estimates under guidance from senior engineers.
  • Support proposal preparation by gathering BOM data, drawings, and supporting documentation.
  • Perform data collection, basic testing, and documentation to support application feasibility studies.
  • Respond to internal and external information requests related to customer proposals and concepts.
  • Observe and support customer meetings under the guidance of senior engineers.
  • Collaborate cross-functionally with sales, engineering, and operations to align proposed solutions with customer expectations.
  • Document technical findings clearly and accurately using Excel, PowerPoint, and written reports.
  • Track assigned tasks and deadlines, escalating questions or risks as appropriate.
  • Other duties as assigned.

Qualifications:
  • 5-10 years of relevant experience in automation, manufacturing, applications engineering, or a related technical role
  • Experience reviewing customer RFQs, drawings, or technical specifications
  • Familiarity with automation system components, including mechanical, controls, and robotics concepts
  • Strong organizational skills with attention to detail and accuracy
  • Ability to communicate clearly with engineers, sales, and operations teams

Other Skills and Abilities:
  • Excellent interpersonal, negotiation, problem-solving, and conflict-resolution skills
  • Excellent organizational skills and attention to detail
  • Excellent time management skills with a proven ability to meet deadlines
  • Ability to act with integrity, professionalism, and confidentiality
  • Proficient with Microsoft Office Suite or related software
  • Proficiency with or the ability to quickly learn the organization's ERP, and Salesforce system
  • Strategic thinker with the ability to translate business objectives into Invio's sales initiatives
  • Willingness to travel within North America, up to 15% of the time

EDUCATION
Associate's degree required in Engineering Technology, Manufacturing, or a related technical field. Bachelor's degree in Engineering, Manufacturing, or a related field preferred
INVIO AUTOMATION'S CORE VALUES
  • We take pride in the reliability of our team and the difficult problems we solve for customers.
  • We deliver real customer value that positively impacts the lives of those around us.
  • We are dependable. Relationships and trust matter.
  • Our ingenuity and desire to improve lives will complement our suite of solutions.
  • We strive to demonstrate that our attention to detail does not start or end with the solutions we engineer and deliver.
  • We believe exceptional service is better demonstrated than said.

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