ZipRecruiter

Log In

2

Manager Remote Outsourcing Jobs (NOW HIRING)

Value Fusion

Senior Accounting Manager

Chicago, IL · Remote

Senior Accounting Manager Remote | Full-Time | $90K-$120K Total Compensation About the Role Value ... Direct experience in a CAS, outsourced accounting, or firm-based client services practice * Track ...

Berndt CPA

Outsourced Accounting Manager

Madison, WI · On-site +1

Position Summary The Outsourced Accounting Manager is responsible for managing outsourced ... Flex-time or full-time options with partial remote work available, depending on the candidate ...

Respage

Paid Media Account Manager

Philadelphia, PA · Remote

Paid Media Account Manager Remote Greater Philadelphia Area Respage Client-facing. Hands-on. All in ... You won't hand the technical work off to someone else, and you won't outsource the relationship.

Advantage Solutions

Category Manager

Nashville, TN · On-site +1

$75K/yr

Summary Category Manager - Remote At our Company, we grow People, Brands, and Businesses! We are ... outsourced sales, merchandising, category management and marketing services to manufacturers ...

Advantage Solutions

Category Manager

Minneapolis, MN · On-site +1

$75K/yr

Summary Category Manager - Remote At our Company, we grow People, Brands, and Businesses! We are ... outsourced sales, merchandising, category management and marketing services to manufacturers ...

Advantage Solutions

Category Manager

Baltimore, MD · On-site +1

$75K/yr

Summary Category Manager - Remote At our Company, we grow People, Brands, and Businesses! We are ... outsourced sales, merchandising, category management and marketing services to manufacturers ...

Advantage Solutions

Category Manager

Houston, TX · On-site +1

$75K/yr

Summary Category Manager - Remote At our Company, we grow People, Brands, and Businesses! We are ... outsourced sales, merchandising, category management and marketing services to manufacturers ...

Advantage Solutions

Category Manager

Atlanta, GA · On-site +1

$75K/yr

Summary Category Manager - Remote At our Company, we grow People, Brands, and Businesses! We are ... outsourced sales, merchandising, category management and marketing services to manufacturers ...

next page

Showing results 1-20

All JobsManager Remote Outsourcing Jobs

Manager Remote Outsourcing information

See salary details

$24.5K

$59.5K

$116K

How much do manager remote outsourcing jobs pay per year?

As of Jun 9, 2026, the average yearly pay for manager remote outsourcing in the United States is $59,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $68,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Manager Remote Outsourcing, and why are they important?

To thrive as a Manager Remote Outsourcing, you need expertise in vendor management, project coordination, and a solid understanding of business operations, usually backed by a degree in business or a related field. Familiarity with project management tools (like Asana or Trello), communication platforms (such as Slack or Zoom), and experience in contract negotiation are typically required. Outstanding leadership, cultural sensitivity, and strong communication skills help manage distributed teams and build productive relationships with external partners. These skills are crucial for ensuring seamless collaboration, cost-effective operations, and the successful delivery of outsourced projects.

How does a Manager Remote Outsourcing coordinate effectively with distributed teams across different time zones?

A Manager Remote Outsourcing typically uses a combination of project management tools, regular virtual meetings, and clear communication protocols to collaborate with teams in various locations. They often establish overlapping work hours for critical meetings and utilize asynchronous updates to keep everyone aligned. Successfully navigating time zone differences requires proactive planning and flexibility to ensure that deadlines are met and team members feel supported, regardless of their location.

What are Manager Remote Outsourcing roles?

Manager Remote Outsourcing roles involve overseeing the process of hiring and managing third-party vendors or remote teams to handle specific business functions or projects. These managers coordinate communication, ensure quality standards are met, and manage contracts and relationships with outsourcing partners, often across different time zones and cultures. Their goal is to maximize efficiency, reduce costs, and ensure that outsourced work aligns with the company’s objectives. This role often requires strong project management, communication, and negotiation skills.

What is the difference between Manager Remote Outsourcing vs Project Manager?

AspectManager Remote OutsourcingProject Manager
CredentialsRelevant management certifications, outsourcing experienceProject management certifications (PMP), industry-specific skills
Work EnvironmentRemote, often coordinating with global teamsOn-site or hybrid, managing specific projects
Employer & Industry UsageOutsourcing firms, multinational companiesVarious industries, corporate and agency settings
Search & Comparison IntentUnderstanding outsourcing management rolesManaging specific projects and deliverables

While both roles involve leadership and coordination, a Manager Remote Outsourcing focuses on overseeing outsourced teams remotely, ensuring service quality and efficiency. A Project Manager manages specific projects, timelines, and resources within an organization. The key difference lies in scope: outsourcing managers handle ongoing relationships with external teams, whereas project managers focus on individual projects.

More about Manager Remote Outsourcing jobs
What cities are hiring for Manager Remote Outsourcing jobs? Cities with the most Manager Remote Outsourcing job openings:
What are the most commonly searched types of Remote Outsourcing jobs? The most popular types of Remote Outsourcing jobs are:
What states have the most Manager Remote Outsourcing jobs? States with the most job openings for Manager Remote Outsourcing jobs include:
What job categories do people searching Manager Remote Outsourcing jobs look for? The top searched job categories for Manager Remote Outsourcing jobs are:
Manager Remote Outsourcing jobs near you
Senior Manager, Contact Center - BPO & Workforce Management(Remote)

Senior Manager, Contact Center - BPO & Workforce Management(Remote)

Lands' End

Dodgeville, WI • Remote

$90K - $105K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 5 days ago

Lands' End rating

7.0

Company rating: 7.0 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

16th of 102 rated fashion retailers

Job description

This position is a fully remote role. Travel is required up to 20% of the time to our BPO facilities and WI headquarters.

We are seeking an experienced Senior Manager, Contact Center – BPO & Workforce Management to provide strategic leadership across outsourced contact center partners and enterprise workforce management functions. This role is critical in ensuring the right staffing, at the right time, at the right cost—while delivering a strong, consistent customer experience across both internal and external teams. 

This leader will serve as a key partner to third-party BPO providers, driving performance, capacity planning, and operational alignment, while also overseeing workforce management strategies that support business growth, peak planning, and cost optimization. 

Responsibilities:

BPO Strategy & Partner Leadership 

  • Provide senior-level oversight and strategic direction for third-party BPO contact center partners. 
  • Partner with BPOs to align on hiring plans, ramp schedules, productivity targets, and attrition assumptions. 
  • Support vendor selection activities, including RFPs, onboarding, and contract negotiations. 
  • Monitor and optimize BPO performance through data-driven insights, KPI management, and ongoing operational reviews. 
  • Build strong working relationships across global partners and internal stakeholders. 

Workforce Management Leadership 

  • Lead workforce management strategy across contact center operations, including forecasting, capacity planning, scheduling, and headcount optimization. 
  • Ensure workforce plans support seasonal volume swings, peak periods, and long-term business needs. 
  • Guide and develop a team of analysts focused on performance metrics, staffing models, and operational reporting. 
  • Partner cross-functionally to align workforce plans with financial targets and customer experience goals. 

Operational & Strategic Impact 

  • Independently lead complex initiatives and cross-functional projects with decision-making authority. 
  • Serve as a key contributor to new systems or technology implementations affecting contact center operations. 
  • Use data and analytics to inform decisions, improve performance, and drive continuous improvement across internal and outsourced environments. 

Qualifications:

Experience & Expertise 

  • 8–12 years of progressive leadership experience, with a strong background in contact center operations. 
  • 5+ years of experience in workforce management (forecasting, capacity planning, scheduling). 
  • 3+ years managing outsourced, offshore, or nearshore BPO partners. 
  • Experience supporting RFPs, vendor onboarding, or contract negotiations. 
  • Demonstrated understanding of the BPO landscape and evolving outsourcing models. 
  • Experience leading multisite or global contact center operations. 

Leadership & Skills 

  • Strategic thinker with the ability to translate business goals into operational plans. 
  • Strong data-driven decision-maker with excellent analytical skills. 
  • Effective communicator with the ability to influence across teams, levels, and cultures. 
  • Proven ability to manage competing priorities in a fast-paced, changing environment. 
  • Comfortable working across time zones and supporting global operations. 

Education 

  • Bachelor’s degree required or equivalent experience. 
  • Advanced degree (MBA or similar) preferred. 

Why Join Us 

You’ll have the opportunity to shape how outsourced partners and workforce strategies support a high-quality customer experience—at scale. This role offers visibility, influence, and the chance to drive meaningful operational impact across a complex, evolving contact center environment. 
The pay range for this position is $90,000 - $105,000. An employee’s pay within the salary range will be based on numerous factors including, but not limited to, relevant education, qualifications, experience, skills, geographical location, and business or organizational needs. This position may also be eligible for annual merit increase, bonus, and/or incentive compensation. We also offer a comprehensive benefits package including paid time off, health, dental, vision, and disability benefits.

What Lands' End employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply