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Manager Remote Msp Jobs in Texas (NOW HIRING)

Collaborate with Channel Sales Leadership on operational readiness for MSP + Enterprise partner ... We honor your flexibility needs with full-time work that is hybrid remote. We have you covered with ...

Systems Engineer III (This is a remote position open to applicants residing in TX, NM, AZ, CO, or ... Requirements * 6+ years of experience in Professional Services in a Managed Service Provider (MSP ...

IT Support Technician

Houston, TX · On-site +1

$39K - $44K/yr

IT Support Technician (This is a remote position open to applicants residing in TX, NM, AZ, CO or ... Managed Services Provider (MSP) experience * Background in the customer service industry

This role is responsible for selling the full range of our Managed IT services, including remote ... MSP) solutions. * Collaborate with the Vice President of Managed IT to support ongoing business ...

Channel Sales Manager

Austin, TX · On-site +1

$148K/yr

Home/Remote TX, IL, or NY Areas. Riverbed is seeking a high-performing Channel Sales Manager to ... Demonstrated success building MSP-led sales motions that create recurring revenue streams and ...

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Manager Remote Msp information

What is a Manager Remote MSP?

A Manager Remote MSP is a professional who oversees the operations of a Managed Service Provider (MSP) team, delivering IT services and support to clients remotely. They coordinate technical staff, manage client relationships, ensure service level agreements (SLAs) are met, and implement best practices for remote IT management. Their responsibilities include team leadership, workflow optimization, incident resolution, and strategic planning to improve client satisfaction and operational efficiency. This role is essential in ensuring seamless and proactive IT support for businesses relying on outsourced technology services.

What are the key skills and qualifications needed to thrive as a Manager Remote MSP?

To thrive as a Manager Remote MSP, you need a solid background in IT service management, leadership experience, and a strong understanding of managed services best practices, often supported by a bachelor's degree in IT or related fields. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and relevant certifications such as ITIL or CompTIA are typically required. Outstanding communication, problem-solving skills, and the ability to lead and motivate remote teams are crucial soft skills for this role. These skills ensure efficient service delivery, high client satisfaction, and effective team coordination in a distributed work environment.

What are some common challenges faced by a manager in a remote MSP environment, and how can they be addressed?

Managers in remote MSP settings often face challenges such as coordinating distributed teams, maintaining clear communication, and ensuring quick response times for client issues. To address these, it’s important to implement robust communication tools, set clear expectations for availability, and use project management platforms to monitor progress. Establishing regular check-ins and fostering a collaborative team culture can also help ensure everyone stays aligned and motivated, despite working remotely.

What is the difference between Manager Remote Msp vs Service Delivery Manager?

AspectManager Remote MspService Delivery Manager
CredentialsIT certifications (e.g., CompTIA, Microsoft)IT or business management certifications
Work EnvironmentRemote, managed service provider settingTypically office-based or hybrid, client-facing
Employer & IndustryManaged Service Providers, IT servicesIT service companies, corporate IT departments
Search & Comparison IntentFocus on remote MSP management rolesFocus on service delivery and client management

The Manager Remote Msp primarily oversees remote IT services within MSPs, focusing on technical team management and service delivery. The Service Delivery Manager emphasizes client satisfaction, service quality, and operational efficiency, often in a more client-facing or hybrid setting. While both roles require IT knowledge, the Manager Remote Msp is more technical and remote-focused, whereas the Service Delivery Manager centers on client relationships and service performance.

What are the most commonly searched types of Remote Msp jobs in Texas?

The most popular types of Remote Msp jobs in Texas are:

What are popular job titles related to Manager Remote Msp jobs in Texas?

For Manager Remote Msp jobs in Texas, the most frequently searched job titles are:

What cities in Texas are hiring for Manager Remote Msp jobs?

Cities in Texas with the most Manager Remote Msp job openings:

Technical Project Manager (Remote, Work From Home) - MSP / IT Infrastructure

Aris Search

Austin, TX • Remote

$49 - $67/hr

Full-time, Contractor

Posted 13 days ago


Job description

Company Description

We are a boutique IT recruiting agency that strictly works with IT consulting companies and managed services providers.  We place candidates on a permanent, full time basis (no contract or contract-to-hire positions).

Job Description

Technical Project Manager - MSP / IT Infrastructure

Remote - United States
$90,000-$95,000 + Benefits
Travel to Southern California / Los Angeles County for initial training and approximately 1-2 company visits per year

We are recruiting for a Technical Project Manager opportunity with an established managed IT services company that has been serving small and midsized businesses for more than 25 years.

This is a remote position focused on leading the successful delivery of IT infrastructure and software implementation projects across multiple client environments.

This is not a traditional non-technical project management position.

The ideal candidate will come from an MSP background and combine strong project leadership skills with significant hands-on infrastructure experience. You should be comfortable planning and coordinating projects while also understanding the underlying technology well enough to lead technical discussions, troubleshoot issues and perform implementation work when necessary.

This could be an excellent opportunity for an experienced MSP Project Engineer, Senior Systems Engineer or Infrastructure Engineer who has already been leading projects and is ready to move into a dedicated Technical Project Manager role.

What You'll Be Doing

  • Own assigned IT projects from approved scope through planning, implementation, testing, documentation and final handoff

  • Translate scopes of work into detailed project plans with tasks, owners, dependencies, milestones, estimated effort and completion criteria

  • Manage multiple concurrent projects across different client environments

  • Lead infrastructure projects including server installations and upgrades, Active Directory migrations, Microsoft 365 implementations, Azure projects, virtualization projects, network upgrades, firewall deployments, workstation rollouts and disaster recovery initiatives

  • Coordinate technicians, engineers, vendors, client contacts and internal stakeholders throughout each project

  • Lead project kickoffs, technical working sessions, status meetings and completion reviews

  • Validate technical prerequisites including equipment, licensing, backups, access, documentation, maintenance windows and rollback plans

  • Track project scope, schedules, budgeted effort, dependencies, risks and resource requirements

  • Identify potential problems early and escalate technical or project-related blockers before they impact delivery

  • Provide hands-on technical implementation and troubleshooting when necessary

  • Perform structured testing and quality assurance before projects are considered complete

  • Maintain accurate technical and project documentation including configurations, diagrams, credentials, decisions, changes and test results

  • Ensure completed projects are handed off cleanly to ongoing support teams

  • Participate in post-project reviews and help improve project delivery processes

What We're Looking For

  • 5+ years of experience working for a Managed Service Provider (MSP)

  • Significant experience leading multiple concurrent IT infrastructure projects across different client environments

  • Strong hands-on Windows Server administration experience including server deployment and configuration

  • Strong Active Directory and Group Policy experience including domain controller deployment and domain administration

  • Strong Microsoft Azure administration experience

  • Strong networking experience including routers, switches, VLANs and firewalls

  • Experience configuring and deploying firewalls

  • Experience with virtualization technologies including Hyper-V and/or VMware ESXi

  • Experience with Microsoft 365 environments and migrations

  • Ability to take an approved scope of work and independently turn it into an organized, executable project plan

  • Strong understanding of project scheduling, resource coordination, risk management, change control, testing, documentation and operational handoff

  • Ability to coordinate technical resources effectively without necessarily having direct supervisory authority

  • Strong troubleshooting skills and the ability to make sound technical decisions during project implementation

  • Excellent written and verbal communication skills

  • Strong organizational and time-management skills

  • Ability to work independently with minimal oversight

Nice to Have

Experience with any of the following is helpful but not required:

  • HaloPSA

  • Kaseya

  • NinjaOne

  • Hudu

  • IT Glue

Why Consider This Opportunity?

This company has built an unusually stable team and client base over more than 25 years in business. They place a strong emphasis on employee retention, work-life balance, professional development and giving experienced employees the autonomy to do their jobs without constant micromanagement.

Additional highlights include:

  • Remote work

  • Very low employee turnover

  • Long-term client relationships

  • Mature processes, procedures and documentation

  • Dedicated 24/7/365 technical coverage, so this position is not the first responder for routine after-hours or holiday support incidents

  • Strong Help Desk and Support Desk teams

  • Significant autonomy and minimal micromanagement

  • Career development and advancement opportunities

  • Comprehensive benefits

Compensation and Location

The salary range for this position is $90,000-$95,000, depending on experience, plus a comprehensive benefits package.

This position can be performed remotely from anywhere in the United States.

Candidates must be willing and able to travel to Southern California / Los Angeles County for initial training and approximately 1-2 times per year thereafter for company meetings or other business needs.

If you are an experienced MSP infrastructure professional who enjoys owning projects, coordinating resources and seeing technical implementations through from planning to successful completion, we would like to hear from you.

Additional Information

All your information will be kept confidential according to EEO guidelines.