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Manager Remote Call Center Agent Jobs (NOW HIRING)

Global Channel Management

Remote Call Center

$16.50 - $20.50/hr

About the job Remote Call Center Remote Call Center needs 2+ years experience Remote Call Center requires: * Salesforce * Optifacts * Lab systems Remote Call Center duties: * Provide quality customer ...

At Your School (AYS, Inc.)

Call Center Agent

$15.25 - $20.25/hr

Remote Job Overview: As a Call Center Agent at AYS Inc, you will be responsible for handling ... Strong time-management and organizational skills * Ability to work well in a team and independently

MDS Communications

Remote Call Center Agent

Kansas City, MO · Remote

$16 - $17.50/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

MDS Communications

Remote Call Center Agent

Paducah, KY · Remote

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

MDS Communications

Remote Call Center Agent

Tampa, FL · Remote

$15 - $16.50/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

Perun HR

Call Center Agent (100% Remote) **US ONLY**

$15.25 - $20.25/hr

Call Center Agent (100% Remote) US ONLY Pasadena, CA, United States Or refer someone Job Openings ... management regarding issues Other duties as assigned SKILLS: Strong verbal and written ...

Somewhere

Call Center Agent

$15.25 - $20.25/hr

Call Centre Agent Employment Type: Full-time, Independent Contractor Work Model: Remote Work Hours ... remote store manager and act as a direct extension of each physical storage facility. Our ...

24 Hours Group

Call Center Agent (Peru)

$15.25 - $20.25/hr

... remote position. The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs. DUTIES AND RESPONSIBILITIES: * Responsible for managing a whole lot of ...

ZIA

Dental Call Center Agent / Scheduler

$15.25 - $20.25/hr

Remote (Available to work EST or MST hours) Type: Full-time We are seeking a highly proficient Call ... Handle Patient Calls: Manage incoming and outgoing calls with professionalism and empathy.

24 Hours Group

Call Center Agent (Colombia)

$15.25 - $20.25/hr

... remote position. The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs. DUTIES AND RESPONSIBILITIES: 1. Responsible for managing a whole lot of ...

24 Hours Group

Call Center Agent (Ecuador)

$15.25 - $20.25/hr

... remote position. The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs. DUTIES AND RESPONSIBILITIES: 1. Responsible for managing a whole lot of ...

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How much do manager remote call center agent jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for manager remote call center agent in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is a manager remote call center agent?

Manager Remote Call Center Agents are professionals who oversee and coordinate the operations of call center agents working remotely, often from their homes. They are responsible for managing agent performance, ensuring quality customer service, implementing policies, and meeting organizational goals. These managers use various communication and monitoring tools to support, train, and evaluate their remote teams. Their role is crucial in maintaining productivity and customer satisfaction while adapting to the unique challenges of remote work environments.

How does a manager remote call center agent effectively support and motivate a dispersed team?

Managing a remote call center team requires strong communication and the ability to foster engagement across different locations. Successful managers schedule regular virtual check-ins, provide clear performance metrics, and use collaborative tools to keep agents connected. They also prioritize ongoing training and create opportunities for team bonding to reduce feelings of isolation. Addressing challenges promptly and recognizing achievements are key to maintaining high morale and productivity in a remote environment.

What are the key skills and qualifications needed to thrive as a manager remote call center agent, and why are they important?

To excel as a Manager Remote Call Center Agent, you need experience in call center operations, team leadership, and performance management, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) platforms, workforce management tools, and telephony systems is essential. Strong communication, problem-solving, and motivational skills help foster a productive remote team environment. These skills ensure efficient team oversight, high customer satisfaction, and effective remote workforce management.

What is the difference between Manager Remote Call Center Agent vs Customer Service Supervisor?

AspectManager Remote Call Center AgentCustomer Service Supervisor
CredentialsExperience in call center operations, communication skillsSimilar experience, often with leadership training
Work EnvironmentRemote, call center settingTypically in-office or remote, overseeing customer service teams
Employer & Industry UsageCall centers, customer support companiesRetail, telecom, service industries
Common Search & ComparisonYesYes

The main difference is that a Manager Remote Call Center Agent focuses on individual call handling and performance, often working remotely, while a Customer Service Supervisor oversees team operations, coaching, and performance management, which may be in-office or remote. Both roles require customer service experience, but the supervisor has additional leadership responsibilities.

What cities are hiring for Manager Remote Call Center Agent jobs?

Cities with the most Manager Remote Call Center Agent job openings:

What are the most commonly searched types of Remote Call Center Agent jobs?

The most popular types of Remote Call Center Agent jobs are:

What states have the most Manager Remote Call Center Agent jobs?

States with the most job openings for Manager Remote Call Center Agent jobs include:

What are popular job titles related to Manager Remote Call Center Agent jobs?

For Manager Remote Call Center Agent jobs, the most frequently searched job titles are:

Manager Remote Call Center Agent jobs near you

Remote Call Center

Remote

Global Channel Management
Recruiting and Staffing Services • 11 - 50 employees
Learn more about Global Channel Managementexternal

$16.50 - $20.50/hr

Other

Re-posted 18 days ago

Job description

About the job Remote Call Center
Remote Call Center needs 2+ years experience
Remote Call Center requires:

  • Salesforce
  • Optifacts
  • Lab systems
Remote Call Center duties:
  • Provide quality customer service by answering inbound and outbound customer calls and/or emails and chat, prioritizing and responding to customer questions/concerns, entering orders and/or rework orders, answering optical related technical questions
  • Ability to cross train in various areas within the Customer Service group to include inbound and outbound calls, proactive notifications,
  • Prioritize and solve complex customer issues and concerns by troubleshooting and analyzing.
Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Social media

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