Job Title: Mitigation Manager / Project Manager
Location: Houston, TX
Reports To: Operations Manager
Status: Full-Time | 24/7 On-Call Rotation
Role Overview
This is an in the field, high-responsibility, high-impact role for a restoration Mitigation Manager / Project Manager. You will own the full job lifecycle from start to finish and play a key role in stabilizing and growing operations. You will be at the center point, and the key go-to person for Customers, Adjusters, Technicians, Vendors/Partners, and management.
Core Responsibilities
- Answering and qualifying customer calls + Manage job intake from TPA programs and all other organic leads.
- Assessments, Inspections, Scoping, sketching and Estimating.
Scheduling jobs and crews, dispatching, managing hours, and strict documentation compliance within MICA, Encircle, and XactAnalysis to support scopes and approvals
- Responsible for TPA compliance and scorecard
- Keep jobs on schedule, within profit margins, and meeting quality standards
- Hiring and Training technicians
- Production meetings
Managing vendors, subcontractors, and referral relationships
- Creating SOPs, MSAs, and EPRs
- Maintain professional and safe job sites
- Manage equipment, inventory, supplies and the truck.
Sales/Marketing (as needed):
- During low production periods, build relationships with referral sources (plumbers, insurance agents, HVAC companies, realtors, etc.)
- Support lead generation efforts as needed
Requirements (Non-Negotiable, must haves)
- Experience: 5+ years in the industry
Technical: Proficient with Xactimate, XactAnalysis, MICA/Mitigate, Encircle, CRM
Availability: Must participate in 24/7 on-call rotation (nights, weekends, holidays)
Willingness to wear different hats
- Background: Valid driver’s license; must pass background check and drug tes
Preferred Qualifications
- Manual sketching, Docusketch, Matterport
- IICRC WRT, ASD, AMRT (Mold), or Texas Mold Remediation License
- EPA Lead-Safe (RRP) certification
- Knowledge of Texas regulations (Lead, Asbestos, Mold)
- An existing referral partners network
Compensation: Base $50K + 3% commission
Additional Benefits:
- Company truck with fuel card
- Dedicated business phone number
- PTO: 10 days
- 401(k)
- Performance bonuses
- Health and other benefits: planned as company scales
- Huge Opportunities for stability and advancement, as the company grows
- Professional development assistance
- Tuition reimbursement
Who This Role Is For
- You want to move beyond just paperwork
- You understand early-stage environments and are willing to grow with the company
About RestoPros of North Houston
We are a fast-growing restoration company backed by a national brand, expanding across the Houston market. We combine the structure of an established system with the flexibility of a local operation.
Apply Now online
Company Description
We are a fast-growing restoration company backed by a national brand, expanding across the Houston market. We combine the structure of an established system with the flexibility of a local operation.
Apply Now