The Business Technology Program Manager will support technology-driven programs, ensuring alignment with business objectives while driving operational efficiencies across various functions.
The Business Technology Program Manager will support technology-driven programs, ensuring alignment with business objectives while driving operational efficiencies across various functions.
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Manager Program Manager information
How do Manager Program Managers typically balance overseeing multiple projects while supporting their teams' development?
What is a Program Manager?
What are the key skills and qualifications needed to thrive as a Manager Program Manager, and why are they important?
What is the difference between Manager Program Manager vs Project Manager?
| Aspect | Manager Program Manager | Project Manager |
|---|---|---|
| Credentials | Typically requires a bachelor's degree, PMP or PgMP certification often preferred | Usually requires a bachelor's degree, PMP certification common |
| Work Environment | Oversees multiple projects within a program, strategic focus | Manages individual projects, tactical focus |
| Employer & Industry Usage | Used in tech, finance, healthcare for large initiatives | Common across industries for specific project delivery |
The main difference is that a Manager Program Manager oversees multiple related projects to achieve strategic goals, while a Project Manager focuses on managing a single project from start to finish. Program Managers have a broader scope, often coordinating teams and resources across projects, whereas Project Managers concentrate on delivering specific project outcomes on time and within budget.

M&T Bank rating
7.8
Based on 180 frontline employees who took The Breakroom Quiz
66th of 141 rated banks
Job description
M&T Bank is experiencing rapid business growth and has initiated a strategic digital transformation program within its Wilmington Trust Institutional Services division. The Business Technology Program Manager will support technology-driven programs, ensuring alignment with business objectives while driving operational efficiencies across various functions.
Responsibilities:
• Assist in managing technology-driven programs and initiatives across Institutional Services functions and products.
• Support portfolio, program, and project management activities, ensuring alignment with tech strategy and business objectives.
• Coordinate program deliverables, ensuring deadlines, budgets, and quality standards are met.
• Demand planning based on intake/discovery (for technical and product resources)
• Interface with UX on all major programs and ensure sustainable collaboration with scrum masters.
• Track and report on program performance metrics, OKRs, and KPIs to ensure strategic alignment.
• Maintain dashboards and analytics tools to provide insights on capacity planning, vendor performance, and financial forecasting.
• Provide and maintain consistent engagement with key stakeholders
• Acts as the liaison between the Product and Tech team
• Aligned to ICS Product Owners and their teams
• Works closely with the technology RTE
• Chairs/Facilities a variety of ICS governance forums:
• Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management.
• Promote an environment that supports and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Complete other related duties as assigned.
• Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations.
Qualifications:
Required:
• Bachelor’s degree and a minimum of 10 years’ proven project management experience
• OR in lieu of a degree, a combined minimum of 14 years’ higher education and/or work experience, including a minimum of 10 years’ proven project management experience
• Proficiency in MS Suite (Advanced Excel, MS project, Teams)
• MS Power Platform (Power Apps Suite)
Preferred:
• Strong knowledge of project management methodology/disciplines
• Experienced in leading business driven initiatives with Agile delivery frameworks
• Strong verbal and written communication skills, particularly an ability to negotiate, influence and gain consensus
• Regularly communicates verbally and in writing with executive management on status of initiatives, in a professional and understandable manner
• Excellent problem-solving skills
• Ability to work individually as well as a member of a team
• Self-motivated, results-driven and well-organized individual
• Ability to handle multiple tasks and work under time constraints in support of various assignments
• Ability to function professionally at many different levels (clients, management and peers)
• Strong interpersonal skills are necessary for business partner relationships within and outside the organization
• The ability to build mutual trust and encourage respect; open to diverse points of view
• Strong knowledge of Agile Methodology
• Project Management Professional (PMP) certification
• Program Management Professional (PgMP) certification
• Master’s degree
Company:
Great companies have an enduring sense of purpose. Founded in 1856, the company is headquartered in Buffalo, New York, US, , with a team of 10001+ employees. The company is currently Late Stage.
About M&T Bank
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
10,000+ Employees
Headquarters location
Buffalo, NY, US
Year founded
1856