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Manager Pier 39 Jobs (NOW HIRING)

Front Office Agent

Chicago, IL · On-site

$24.39/hr

Loews Chicago Hotel Front Office Agent Loews Chicago Hotel offers careers steps from Navy Pier and ... You maintain accuracy and efficiency in every task, from handling payments to managing guest ...

Front Office Agent

Chicago, IL · On-site

$24.39/hr

Loews Chicago Hotel offers careers steps from Navy Pier and the Magnificent Mile. Team members ... You maintain accuracy and efficiency in every task, from handling payments to managing guest ...

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Manager Pier 39 information

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$23K

$61.4K

$102.5K

How much do manager pier 39 jobs pay per year?

As of Aug 17, 2026, the average yearly pay for manager pier 39 in the United States is $61,351.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $69,000.00 per year, depending on experience, location, and employer.

What does a manager at Pier 39 do?

A Manager at Pier 39 oversees daily operations, coordinates with tenants, manages staff, and ensures a positive experience for visitors. They handle administrative tasks, resolve issues, and work to maintain the cleanliness and safety of the premises. Additionally, they may collaborate with marketing teams to promote events and attractions, and are responsible for upholding Pier 39’s standards of customer service. The manager plays a key role in supporting both the businesses operating on the pier and the overall guest experience.

What are some common challenges faced by a manager at Pier 39, and how can they be effectively addressed?

Managers at Pier 39 often encounter challenges related to coordinating diverse tenant needs, ensuring exceptional guest experiences, and managing high foot traffic during peak tourist seasons. Successfully addressing these challenges involves strong communication skills, proactive problem-solving, and the ability to adapt quickly to changing circumstances. Building positive relationships with both tenants and staff, along with staying organized and maintaining a customer-focused mindset, can greatly contribute to a manager's effectiveness and job satisfaction.

What are the key skills and qualifications needed to thrive as a manager at Pier 39, and why are they important?

To succeed as a Manager at Pier 39, you need strong leadership abilities, experience in retail or hospitality management, and a background in business operations or a related field. Familiarity with point-of-sale (POS) systems, scheduling software, and budgeting tools is typically required. Excellent communication, problem-solving, and customer service skills help you motivate teams and deliver a positive visitor experience. These competencies ensure the smooth operation of the complex, drive customer satisfaction, and foster a productive work environment.

What is the difference between Manager Pier 39 vs Supervisor Pier 39?

AspectManager Pier 39Supervisor Pier 39
ResponsibilitiesOversees entire operations, manages staff, develops strategiesSupervises daily activities, ensures staff performance, enforces policies
CredentialsOften requires management experience, relevant certificationsTypically requires experience in hospitality or retail, some supervisory training
Work EnvironmentOffice setting, managerial meetings, strategic planningOn-site, direct interaction with staff and visitors
Industry UsageCommon in retail, hospitality, entertainment venuesCommon in retail stores, restaurants, attractions at Pier 39

The main difference between Manager Pier 39 and Supervisor Pier 39 lies in scope and responsibilities. Managers handle overall operations and strategic planning, while Supervisors focus on daily staff supervision and task execution. Both roles require relevant experience, but managers typically have broader credentials and higher-level duties.

More about Manager Pier 39 jobs

What cities are hiring for Manager Pier 39 jobs?

Cities with the most Manager Pier 39 job openings:

What are the most commonly searched types of Pier 39 jobs?

The most popular types of Pier 39 jobs are:

What states have the most Manager Pier 39 jobs?

States with the most job openings for Manager Pier 39 jobs include:

What job categories do people searching Manager Pier 39 jobs look for?

The top searched job categories for Manager Pier 39 jobs are:

Infographic showing various Manager Pier 39 job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $61,351 per year, or $29.5 per hour.

Full-time

Posted 24 days ago


Job description

Compensation TypeYearlyHighgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.

With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location

Hotel Caza (formerly Holiday Inn Fisherman's Wharf) recently completed an expansive renovation - this family-friendly boutique-style hotel embodies the spirit of California and provides plenty of fun, warmth and authentic experiences. Centrally located in historic Fisherman's Wharf, Hotel Caza is just steps away from the waterfront, Pier 39 and Lombard Street. The property provides easy access to Embarcadero and North Beach's acclaimed dining and entertainment.

Overview

The Senior Accounting Manager is responsible for providing consistent leadership in the financial area of the hotel by supplying the accounting staff with guidance and training.  He/she is also responsible for focusing on the profitability of the business, maintaining accurate and timely financial reporting, ensuring acceptable levels on internal control, ensuring compliance with all federal, state, and local regulations, and safeguarding owners/investors assets.

ResponsibilitiesGeneral Requirements
  • Maintain a warm and friendly demeanor at all times.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Participate in M.O.D. coverage as required.
  • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include wearing nametags.
  • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to maintain confidentiality of information.
  • Perform other duties as requested by management.

Responsibilities:

  • Assist Director of Finance in timely preparation of monthly financial statements for the property
  • Prepare, monitor, and accurately record hotel revenues daily by preparation of the Income Journal. Identify all variances to budget and last year.
  • Under guidance of Director of Finance maintain timely interaction with Department Heads to assure that property operations are on track and under control at all times
  • Preparation of monthly bank reconciliations and general ledger account reconciliations for the property
  • Supervision of accounting department staff
  • Compliance with Highgate Accounting Policies and Procedures and internal controls for our finance and accounting operations
  • Effectively manage and communicate related issues related to management of receivables, payables, daily cash balances, and timely deposits of all funds.
  • Monitor hotel revenues and expenses and ensure the accurate recording in accordance with Highgate Hotel's established guidelines. Investigate and critique variances to budget or to prior year and offer practical improvement methodologies to management.
  • Analyze financial data and operations in order to assist Director of Finance and advise Department Heads in maintaining the hotels' financial objectives.
  • Effectively manage and communicate cash flow related issues. This includes the accurate and timely preparation of cash flow statements, management of receivables, payables, cash balances, control mechanisms and timely deposits of all funds.
  • Monitor hotel revenues and expenses and ensure the accurate recording in accordance with Highgate Hotel's established guidelines. Investigate and critique variances to budget or to prior year and offer practical improvement methodologies to management.
  • Monitor the capital planning process by assisting management with the calculation of return on capital improvements, gathering support and monitoring the bid process, and ensuring proper upkeep of the property by evaluating scope of work and specifications.
  • Ensure hotels' compliance on all regulatory licenses and permits, leases, contracts, legal agreements, and the proper execution of all operational taxes. Provide assistance to management in enforcing compliance on all these items.
  • Analyze financial data and operations in order to assist and advise management in maintaining the hotels' financial objectives.
  • Ensure that all balance sheet accounts, including bank reconciliations are reconciled on a timely basis.
  • Establish and continually audit all internal financial controls including purchasing, cash handling, disbursements, inventories, hotel assets, master keys, payroll, and employee records.
  • Embrace a continuous growth environment by actively assisting in recruiting, reviewing, recommending and maintaining an inventory of Directors of Financial Services, Assistant Directors of Financial Services, Assistant Directors of Financial Services Trainees, Accounting Managers, and other managers for the organization.
  • Continually focus on training and development programs for the Accounting associates to cultivate the "brightest" and "best" talent within the industry.
  • Ensure implementation and completion of all Accounting Key Competencies, both management and hourly.
  • Hire, train, supervise and develop staff, including coaching, counseling and discipline.
  • Maintain compliance with Highgate Hotel' standards and regulations to ensure safe and efficient operation of the hotel.
  • Ensure the proper utilization, maintenance and periodic upgrades of all equipment.
  • Directs or prepares all financial reports in accordance with Highgate Hotel's requirements meeting various due dates and deadlines, i.e.,

                Weekly: A/R & A/P Aging, Flash Reports, Payroll Reports, Revenue Updates

                Monthly: Financial Statements, Forecasting, Key Statistics Report, Cash Flow

                Annual: Budgets, 5-Year Plans, 5-Year Capital Plans

  • Conduct and/or attend and contribute to periodic meetings to maintain favorable working relationships among employees and promote maximum morale, productivity, and efficiency.

                Executive Committee         Sales and Service                 Financial Review                 Departmental

                Budget & Forecast              Credit & Collection             Highgate Hotel Business Review

  • Monitor hotels' compliance in meeting required report deadlines and due dates and react accordingly.
  • Monitor the accurate production of the hotel daily operating report.
  • Executes other special projects and responsibilities as assigned.
Qualifications

Education & Experience: 

  • 4-year college degree required. preferrably with an Accounting/ Finance concentration and a minimum of 2 years of related progressive experience; or a 2-year college degree and a minimum of 4 years of related progressive experience.
  • Must be proficient in Windows, Company approved spreadsheets and word processing and in the operation of all hotel-specific systems.

Physical requirements:

  • Long hours sometimes required.
  • Sedentary work, exerting up to 25 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Employment Type: FULL_TIME