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Manager Operations Planning Jobs in Quebec (NOW HIRING)

Experlogix

Program Operations Manager

Terrebonne, QC · On-site

The Program Operations Manager serves as the operational backbone of the Product & Engineering ... Planning Readiness & Backlog Quality * Support Product Managers and Product Owners in preparing ...

GURUS Solutions

ERP Project Manager

Montreal, QC

... operations, improve efficiency, and maximize their ERP investment. Project Managers at GURUS play a ... key role in the successful delivery of our architecture, implementation, and integration projects ...

Ardene

Operations Communications Coordinator

Laval, QC · On-site

Manage the Store Operations inbox and respond to inquiries from stores, providing timely support and direction. * Coordinate operational planning for holidays and other key business events. * Compile ...

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Manager Operations Planning information

What does a manager operations planning do?

A Manager Operations Planning oversees the development and implementation of operational strategies to optimize efficiency, productivity, and resource allocation within an organization. They are responsible for forecasting demand, coordinating schedules, and aligning resources to meet business goals. This role often involves analyzing data, collaborating with various departments, and ensuring that operations run smoothly to achieve both short-term and long-term objectives. They play a key role in identifying areas for process improvement and implementing best practices to enhance operational performance.

What are the key skills and qualifications needed to thrive as a manager operations planning?

To thrive as a Manager Operations Planning, you need strong analytical abilities, project management expertise, and a background in operations or supply chain, usually supported by a relevant degree. Proficiency in ERP systems such as SAP or Oracle, advanced Excel skills, and often Lean Six Sigma or PMP certification are commonly required. Excellent leadership, strategic thinking, and effective communication set top performers apart in this role. These skills ensure efficient resource allocation, process optimization, and successful alignment of operational goals with business objectives.

How does a manager operations planning typically collaborate with other departments to optimize workflow?

A Manager of Operations Planning works closely with teams from procurement, production, logistics, and sales to ensure that operational plans align with business goals. This role often involves regular cross-departmental meetings to forecast demand, allocate resources, and address bottlenecks. Effective collaboration ensures that inventory levels are maintained, production schedules are realistic, and customer commitments are met. Strong communication and negotiation skills are essential, as managers must balance the needs and constraints of different departments while driving overall efficiency.

What is the difference between Manager Operations Planning vs Operations Coordinator?

AspectManager Operations PlanningOperations Coordinator
ResponsibilitiesDevelops strategic plans, oversees supply chain, manages teamsCoordinates daily operations, supports logistics, assists with scheduling
Required SkillsStrategic planning, leadership, data analysisOrganizational skills, communication, problem-solving
CertificationsOften requires project management or logistics certificationsLess formal certifications, focus on operational skills
Work EnvironmentOffice-based, managerial meetings, strategic planning sessionsOn-site or office, supporting operational tasks

While both roles support operational functions, the Manager Operations Planning focuses on strategic oversight and team leadership, whereas the Operations Coordinator handles day-to-day support and coordination tasks. The manager role requires more strategic thinking and leadership skills, often with relevant certifications, while the coordinator role emphasizes organizational and communication skills.

What job categories do people searching Manager Operations Planning jobs in Quebec look for?

The top searched job categories for Manager Operations Planning jobs in Quebec are:

What cities in Quebec are hiring for Manager Operations Planning jobs?

Cities in Quebec with the most Manager Operations Planning job openings:

Manager Operations Planning jobs near you
Infographic showing various Manager Operations Planning job openings in Quebec as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Program Operations Manager

Terrebonne, QC • On-site

Experlogix
11 - 50 employees
Learn more about Experlogixexternal

Full-time

Re-posted 16 days ago

Key responsibilities

  • Facilitate planning activities such as backlog readiness reviews, dependency management sessions, release planning, and PI Planning events.

  • Track cross-team dependencies, risks, blockers, and action items to ensure timely resolution and communicate status to stakeholders.

  • Support Agile program operations by coordinating planning logistics, improving operating cadences, and assisting with workflow improvements.

Job description

Position Summary

Experlogix is seeking a highly organized, process-oriented, and collaborative Program Operations Manager to support our Product and Engineering organization. This role will partner closely with Product Managers, Product Owners, Engineering Managers, UX, and leadership teams to improve planning quality, delivery predictability, cross-functional coordination, and operational excellence across multiple product lines.

The Program Operations Manager serves as the operational backbone of the Product & Engineering organization by facilitating planning activities, improving backlog readiness, managing delivery cadences, tracking dependencies, maintaining KPI reporting, and ensuring teams have the structure and information necessary to execute effectively.

This is not a traditional project management role. Success in this position requires strong facilitation skills, experience operating within Agile environments, the ability to influence without direct authority, and a passion for creating scalable processes that improve execution across teams.


About Experlogix

Experlogix is a global software company providing Configure, Price, Quote (CPQ), Document Automation, and Digital Commerce solutions that help organizations streamline complex sales and business processes. Our Product and Engineering teams support multiple enterprise software platforms serving customers worldwide.


Key Responsibilities


Delivery Governance & Program Coordination

  • Partner with Product, Engineering, UX, and leadership teams to improve planning effectiveness and delivery predictability.
  • Facilitate and coordinate key planning activities, including backlog readiness reviews, dependency management sessions, release planning, and PI Planning events.
  • Track cross-team dependencies, risks, blockers, and action items to ensure timely resolution.
  • Maintain visibility into work across multiple teams and communicate status, risks, and progress to stakeholders.
  • Ensure commitments, decisions, and follow-up actions are documented and tracked through completion.


Planning Readiness & Backlog Quality

  • Support Product Managers and Product Owners in preparing work for planning activities.
  • Ensure stories, features, and initiatives meet established Definition of Ready standards.
  • Validate that acceptance criteria are clear, measurable, and testable.
  • Confirm appropriate UX engagement for initiatives involving user interface changes.
  • Facilitate readiness reviews and identify work requiring refinement before planning commitments are made.


Agile Program Operations

  • Support execution of Agile and scaled planning practices across multiple product lines.
  • Coordinate planning logistics, meeting facilitation, schedules, and communication.
  • Improve consistency of operating cadences and planning processes across teams.
  • Assist with continuous improvement initiatives designed to enhance team effectiveness and delivery outcomes.
  • Identify opportunities to streamline workflows and reduce operational friction.


Metrics, Reporting & Data Quality

  • Maintain delivery dashboards and KPI reporting using Jira and related tooling.
  • Monitor key performance indicators including:
    • Delivery Predictability
    • Throughput
    • Lead Time for Changes
    • Dependency Aging
    • Unplanned Work
    • Flow Metrics
  • Partner with Engineering Managers and Product leaders to improve data quality and reporting accuracy.
  • Identify trends and provide actionable insights to leadership teams.


Meeting Facilitation & Operational Excellence

  • Establish and maintain meeting standards including agendas, action items, decision logs, and ownership tracking.
  • Evaluate recurring meetings and recommend improvements to maximize efficiency and value.
  • Facilitate productive discussions while ensuring appropriate stakeholders are engaged.
  • Redirect off-topic discussions and help teams resolve process-related obstacles.


Process Improvement & Automation

  • Assist with implementation of workflow improvements and operational standards.
  • Support automation initiatives and AI-assisted workflow enhancements.
  • Document operating procedures, templates, governance models, and best practices.
  • Promote consistency and scalability across Product and Engineering organizations.


Required Qualifications

  • 3+ years of experience in Program Management, Technical Program Management, Agile Delivery Management,, Product Operations, or similar operational leadership roles.
  • Experience supporting software development organizations utilizing Agile methodologies.
  • Strong understanding of Kanban, SAFe, or other Agile frameworks.
  • Experience facilitating planning sessions, backlog refinement, release planning, or PI Planning activities.
  • Demonstrated ability to manage cross-functional initiatives involving Product, Engineering, UX, and business stakeholders.
  • Exceptional organizational, facilitation, and communication skills.
  • Experience with Jira and Agile planning tools.
  • Ability to influence stakeholders without direct management authority.
  • Strong analytical and problem-solving capabilities.
  • Experience creating reports, dashboards, and operational metrics.
  • Professionally fluent in English and French


Preferred Qualifications

  • Experience in SaaS, enterprise software, ERP, CRM, CPQ, or related technology environments.
  • SAFe certification (SA, SPC, RTE, POPM, or equivalent).
  • Experience with Jira Software, Jira Service Management, Confluence, and Appfire Flow.
  • Experience supporting multiple development teams within a scaled Agile environment.
  • Familiarity with Product Operations or PMO functions.
  • Experience implementing process improvements across engineering organizations.
  • Experience working with AI-assisted productivity or workflow automation initiatives.



**This is a hybrid role with ideal candidate being able to work from our Terrebonne office upon request**

Canada Office Location

100-1562 rue Nationale

Montreal, Quebec (Hybrid)

J6W 0E2