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Manager Operations Lumen Jobs (NOW HIRING)

SUPV Region Operations

Bloomington, MN · On-site

$88K - $118K/yr

... Lumen products and services while providing a service experience that exceeds the customer's expectations The Main Responsibilities * Manage the daily operation of outside and inside plant network ...

Senior Operations Engineer

OR

$98K - $134K/yr

... network operations by leveraging AI-driven insights and automation technologies to improve ... Provide data support for the Lumen Managed Services contracts. Includes data design, installation ...

Operations Technician II

Tulsa, OK · On-site

$49K - $66K/yr

Technicians will work in a 24/7 operating center, dedicated to Service Delivery and Management for Lumen Vyvx clients. This role is on the evening shift until midnight, including weekends and ...

Lumen is the trusted network for the AI-powered world, connecting people, data, and applications ... They ensure the smooth operation of communication networks by managing equipment and providing ...

About Lumen Lumen connects the world. We are igniting business growth by connecting people, data ... The Security Operations Center operates 24x7x365. This role performs security event management ...

Lead Construction Manager

OR · Remote

$105K - $141K/yr

Lumen is the trusted network for AI. We're transforming how businesses connect, secure, and scale ... Resolves difficult interoperability problems to obtain operation across all platforms. * Configures ...

Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... Manage new NG911 site activations * Manage and correlate multiple trouble reports. * Communicate ...

Senior Finance Manager, Public Sector

OR · Remote

$132K - $176K/yr

Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... Partner crossfunctionally with Sales, Product, and Operations to align gotomarket strategy, pricing ...

Lumen is the trusted network for AI. We're transforming how businesses connect, secure, and scale ... Management services in engineering and operations environment. * Requires a Top Secret/SCI ...

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Showing results 1-20

Manager Operations Lumen information

See salary details

$31K

$63.5K

$118.5K

How much do manager operations lumen jobs pay per year?

As of Jun 5, 2026, the average yearly pay for manager operations lumen in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What is the difference between Manager Operations Lumen vs Operations Supervisor?

AspectManager Operations LumenOperations Supervisor
CredentialsBachelor's degree, relevant certificationsHigh school diploma or equivalent, some certifications
Work EnvironmentCorporate office, field operationsField sites, distribution centers
Employer & IndustryLumen Technologies, telecommunicationsVarious industries, including telecom and utilities
Primary FocusOverseeing operations, strategic planningSupervising daily activities, team management

The Manager Operations Lumen typically handles strategic planning and overall operational management within Lumen Technologies, requiring higher-level credentials. In contrast, the Operations Supervisor focuses on supervising daily tasks and team coordination. While both roles are essential for operational success, the manager has broader responsibilities and a more strategic focus.

More about Manager Operations Lumen jobs
What cities are hiring for Manager Operations Lumen jobs? Cities with the most Manager Operations Lumen job openings:
What states have the most Manager Operations Lumen jobs? States with the most job openings for Manager Operations Lumen jobs include:
Infographic showing various Manager Operations Lumen job openings in the United States as of May 2026, with employment types broken down into 100% Part Time. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.
SUPV Region Operations

SUPV Region Operations

Lumen Technologies

Bloomington, MN • On-site

$88K - $118K/yr

Other

Medical, Life

Posted 12 days ago


Lumen Technologies rating

8.6

Company rating: 8.6 out of 10

Based on 100 frontline employees who took The Breakroom Quiz

4th of 76 rated telecommunications companies


Job description

Lumen is the trusted network for AI. We're transforming how businesses connect, secure, and scale in an AI-driven world.

By connecting people, data, and applications quickly, securely, and effortlessly, we help organizations move faster and unlock what's next.

At Lumen, people power progress. Our culture is built on teamwork, trust, and transparency, giving you the flexibility, support, and opportunity to make a lasting impact. We're looking for top-tier talent ready to take on the challenge. Join us in building the future.

The Role

The Supervisor Region Operations responsibilities are to manage technicians in specific service areas, and to provide quality residential and business communications services on a profitable basis while adhering to company policies, procedures and directives. Develop and maintain an aggressive, knowledgeable, customer-focused team that promotes and sells Lumen products and services while providing a service experience that exceeds the customer's expectations

The Main Responsibilities
  • Manage the daily operation of outside and inside plant network services and technicians whose work includes the installation and maintenance of residential, business, central office as well as design services and splicing activities.
  • You will serve as the single point of contact between Century Link and Contractors to resolve issues arising during the construction and/or maintenance process.
  • This includes a major emphasis on training, coaching and development of employees with regards to new processes and quality standards, customer contact, safety, expense control and technical skills.
  • Will be responsible for leading a team of technicians who meet attendance and performance standards.
  • Will represent Century Link with customers and governmental agencies.
  • Collaborates with the union to achieve a win-win working relationship.
  • Celebrates successes, appropriately uses rewards and recognition.
  • Motivates team for continuous improvement and achievement of maximum performance.
What We Look For in a Candidate

Minimum Qualifications:

  • Previous experience managing teams within a telecom technical environment with typically 4+ years of experience.
  • Strong skills and experience in employee development to include training, coaching and mentoring in a union environment
  • Computer skills are required including Excel, email, Word, and legacy systems.
  • Working knowledge of installation and maintenance of residential and business services, Local Network processes, and a fundamental understanding of services and products offered by Century Link is preferred.
  • Working knowledge of the splicing and construction process for the telecommunication industry.
  • Working knowledge of Contractor relations.
  • Candidate must have the ability to work in a consultative manner with others, i.e. establish rapport, interview, fact-find, present options, recommend solutions, follow-up and customer focused behavior.
  • Previous experience in a multi-tasking, result oriented position in a deadline focused department.
  • Bachelor's degree or equivalent education and experience. 5+ years related experience.

Preferred Qualifications:

  • 2+ years of experience managing teams within a telecom technical environment.
  • 2+ years of experience with installation, maintenance, and repair of POTS and HSI.
  • 2+ years of experience with Excel, email and legacy systems.
  • Duty Management work will be scheduled on a rotation basis and pager duty will be required.
  • Requires varying tours and hours including possible mandatory overtime and holidays.
  • Must perform work with minimal supervision.
  • Must be able to prioritize multiple projects and perform under pressure.
  • Must negotiate timeframes for completion and meet critical deadlines.
  • Must be willing and able to work with other coworkers to complete job assignments.
Compensation
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$88,860 - $118,480 in these states: MN 
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

  • Benefits
  • Bonus Structure

#LI-Onsite

Requisition #: 341998

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.


Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Privacy Notice

Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.

To review Lumen's Privacy Notice, please visit:
https://jobs.lumen.com/global/en/privacy-notice

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.


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About Lumen Technologies

Sourced by ZipRecruiter

Lumen Technologies, headquartered in Monroe, LA, US, is a leader in the telecommunications industry. The company provides an array of solutions ranging from voice, broadband, and video services for consumers, businesses, and governmental agencies. Additionally, they offer data management, cloud, network, and IT services for enterprise customers. Lumen Technologies was founded in 1930, originally as the Louisiana Long Distance Independent Telephone Company. The company’s mission is to further human progress through technology, promoting a robust digital ecosystem, which is reflective of their core values of trust, respect, and innovative problem-solving that aims to have a significant impact on their clients' businesses.

Industry

Media and telecom

Company size

10,000+ Employees

Headquarters location

Monroe, LA, US

Year founded

1968

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