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Manager Of Operations Jobs (NOW HIRING)

Hilton

A Director of Operations is responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets. What will I be ...

Hilton

A Director of Operations is responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets. What will I be ...

Step Forward ABA

Director of Operations

Vancouver, WA

$85K - $110K/yr

This role directly manages the Intake and Talent Acquisition departments and is accountable for the ... The Director of Operations partners closely with Regional Clinical Directors but does not manage ...

PrecisionX Group

Director of Operations

Piscataway, NJ · On-site

This includes analyzing market trends and competitor strategies to identify opportunities for expansion and innovation. • Lead the overall management of manufacturing operations, which encompasses ...

City of New York

Director of Operations

Manhattan, NY · On-site

The Mayor's Office of Immigrant Affairs (MOIA) was established in 1984 and incorporated into the ... Reporting to the Deputy Commissioner for Operations, the Director manages core operational ...

City of New York

Director of Operations

Manhattan, NY · On-site

$100K - $125K/yr

The Mayor's Office of Immigrant Affairs (MOIA) was established in 1984 and incorporated into the ... Reporting to the Deputy Commissioner for Operations, the Director manages core operational ...

SJE-Rhombus

Director of Operations

Hoover, AL · On-site

We are looking for a Director of Operations to support our Revere brand. Candidate will be required ... Manage production scheduling and material flow to optimize inventory levels, improve turns, and ...

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How much do manager of operations jobs pay per year?

As of Jun 4, 2026, the average yearly pay for manager of operations in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Manager of Operations, and why are they important?

To thrive as a Manager of Operations, you need strong leadership, analytical, and organizational skills, often supported by a bachelor’s degree in business or a related field. Familiarity with enterprise resource planning (ERP) systems, project management software, and process improvement methodologies like Six Sigma is typically required. Excellent communication, problem-solving, and team-building abilities help drive performance and manage cross-functional teams effectively. These skills ensure efficient operations, strategic alignment, and the achievement of organizational goals.

How does a Manager of Operations typically collaborate with other departments to drive organizational success?

A Manager of Operations regularly works cross-functionally with teams such as finance, human resources, and sales to ensure smooth business processes and alignment with company goals. This often involves coordinating project timelines, optimizing resource allocation, and facilitating communication between departments to address operational challenges. By fostering strong interdepartmental relationships, Managers of Operations help identify bottlenecks, implement process improvements, and support strategic initiatives that contribute to organizational growth. Effective collaboration is key to maintaining efficiency and meeting performance targets.

What does a Manager of Operations do?

A Manager of Operations oversees the day-to-day activities within a company to ensure efficiency and effectiveness in meeting organizational goals. Their responsibilities typically include managing staff, optimizing processes, monitoring budgets, and implementing policies to improve productivity. They also collaborate with other departments to streamline operations and address any issues that arise. Ultimately, their goal is to maintain smooth business operations and drive growth.
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Manager Of Operations jobs near you
Director of Operations

Director of Operations

Hilton

On-site

Full-time

Posted 4 days ago

Hilton rating

6.4

Company rating: 6.4 out of 10

Based on 735 frontline employees who took The Breakroom Quiz

50th of 105 rated hotels

Job description

A Director of Operations is responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets.


What will I be doing?

As Director of Operations, you will be responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects; customer service; refurbishment)
  • Assist the development of meaningful, achievable hotel budgets and other short and long term hotel strategic goals
  • Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded
  • Respond to audits that are completed by the company to ensure continual improvement is achieved
  • Plan, direct and coordinate the service delivery of all operational departments in order to meet and exceed guest expectations
  • Comply and exceed hotel and company Service Standards
  • Ensure that costs are controlled throughout the operational departments and results are analysed regularly to highlight problem areas and take appropriate action
  • Manage and develop the Heads of Department to ensure career progression and effective succession planning within the hotel and company
  • Seek and respond to Guest feedback in order to achieve positive outcomes and high levels of customer satisfaction
  • Hold regular briefings and communication meetings with the HOD team
What are we looking for?

A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possesss the following qualifications, attitude, behaviours, skills, and values that follow:

  • A degree or diploma in Hotel Management or equivalent
  • Strong commercial acumen, preferably with experience in Food and Beverage or Rooms Management
  • Experience in managing budgets, revenue proposals and forecasting results
  • In-depth knowledge of the hotel / leisure / service sector
  • Strong leadership skills to effectively manage and motivate the team to achieve high level of perform and exceed targets
  • Accountable and resilient
  • Ability to work under pressure

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Knowledge of the hotel property management systems
  • Previous experience in the same or similar role

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!


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