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Manager Of Network Operations Jobs in Minnesota (NOW HIRING)

Sr. Network Engineer

Hopkins, MN

$105K - $144K/yr

We believe it takes all of us to bring our shared ambition to life, and each person is unique in ... Support network operations, monitoring, configuration management, and system software ...

Sr. Network Engineer

Saint Paul, MN

$105K - $144K/yr

We believe it takes all of us to bring our shared ambition to life, and each person is unique in ... Support network operations, monitoring, configuration management, and system software ...

... operations of fiber optic deployment, splicing, testing, and maintenance activities across large ... managing escalations, and ensuring the consistent delivery of network services across a range of ...

... operations of fiber optic deployment, splicing, testing, and maintenance activities across large ... managing escalations, and ensuring the consistent delivery of network services across a range of ...

... operations of fiber optic deployment, splicing, testing, and maintenance activities across large ... managing escalations, and ensuring the consistent delivery of network services across a range of ...

OR * AA or AAS degree in Network or Systems administration or related degree, PLUS eight years of related job experience in the implementation, operation, and management of network or network ...

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Manager Of Network Operations information

What are the typical challenges faced by a manager of network operations when overseeing a large-scale IT infrastructure?

Managers of Network Operations often encounter challenges such as ensuring network reliability, minimizing downtime, and swiftly resolving unexpected outages. Coordinating with cross-functional teams—including security, engineering, and support—is crucial to maintain performance and implement upgrades without disrupting daily operations. Additionally, they are responsible for balancing proactive maintenance with urgent troubleshooting, all while managing resources and adhering to budget constraints. Staying up-to-date with evolving technologies and industry best practices is also essential for long-term network stability.

Is manager of network operations a high paying job?

A manager of network operations typically earns a high salary due to the technical expertise, leadership responsibilities, and experience required for the role. Salaries can vary based on industry, location, and company size but generally fall within the upper range for IT management positions.

What is the difference between Manager Of Network Operations vs Network Engineer?

AspectManager Of Network OperationsNetwork Engineer
Primary FocusOversees network performance, team management, and strategic planningDesigns, implements, and maintains network infrastructure
CertificationsCCNP, CCNA, PMP often preferredCCNA, CCNP, Cisco certifications common
Work EnvironmentManagement, coordination, and oversight rolesTechnical hands-on work and troubleshooting
Employer UsageUsed in large organizations, IT departmentsUsed across various organizations for network setup

The Manager Of Network Operations focuses on overseeing network performance, managing teams, and strategic planning, while the Network Engineer handles the technical design, implementation, and maintenance of network systems. Both roles require similar certifications but differ in responsibilities and work environment.

What are the key skills and qualifications needed to thrive as a manager of network operations, and why are they important?

To thrive as a Manager Of Network Operations, you need deep expertise in network infrastructure, troubleshooting, and IT management, usually backed by a bachelor’s degree in computer science or a related field. Familiarity with network monitoring tools, Cisco or Juniper systems, and certifications like CCNP or CompTIA Network+ are commonly required. Strong leadership, problem-solving, and communication skills help you effectively lead teams and coordinate with stakeholders. These skills ensure reliable network performance, quick resolution of issues, and cohesive team operations in a mission-critical environment.

What does a manager of network operations do?

A Manager of Network Operations oversees the daily operations and performance of an organization's computer networks. They are responsible for ensuring network reliability, security, and efficiency, as well as managing a team of network engineers and technicians. This role often involves planning network upgrades, troubleshooting issues, implementing policies, and coordinating with other IT departments to support business needs. Additionally, they monitor network performance, handle incident response, and help develop strategies to improve network infrastructure.
What are popular job titles related to Manager Of Network Operations jobs in Minnesota? For Manager Of Network Operations jobs in Minnesota, the most frequently searched job titles are:
What cities in Minnesota are hiring for Manager Of Network Operations jobs? Cities in Minnesota with the most Manager Of Network Operations job openings:
Infographic showing various Manager Of Network Operations job openings in Minnesota as of August 2026, with employment types broken down into 88% Full Time, 9% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

AMI Network Operations Analyst

Prophecy Technologies

Minneapolis, MN • On-site

Full-time

Posted 21 days ago


Job description

Role Overview:
We are seeking AMI/FAN Network Operations Analysts to support backlog reduction and ongoing operations for Smart Meter and Field Area Network (FAN) environments. The role involves triaging device connectivity issues, executing standardized troubleshooting workflows, and coordinating with field teams for resolution.
Key Responsibilities:
  • Ticket Triage & Resolution (Primary Work): Review and process ServiceNow tickets triggered from UIM (Event-based alerts), execute step-by-step triage using FAN Triage Document, and analyze device connectivity issues across Smart Meters (Gas/Electric), Relays, Access Points (APs), and the FAN Mesh network.
  • Root Cause Identification: Diagnose common failure scenarios including communication failure (Meter ? Relay ? AP path), power failure/device offline states, device reboot requirements, and network congestion or path issues. Validate if the issue is network-related, device-related, or a data/reporting lag issue.
  • Workflow Execution & Documentation: Update ServiceNow OT instance with triage steps performed, observations, root cause, and action taken/escalation decision. Maintain audit-ready documentation for CIP compliance.
  • Field Dispatch Coordination: If issues persist, raise SAP Work Order (WO) for field crew, track lifecycle from creation to completion, and validate field resolution before updating ticket status.
  • Platform Monitoring & Analysis: Work across multiple AMI/FAN platforms including AMM Console, Gridscape, CDDB, UIQ, AMI FAN Application, and UIM (Event monitoring).
  • Queue & Backlog Management: Handle approximately 400-500 backlog tickets, prioritizing based on network impact, duration of outage, and cluster/FAN group impact.

Required Skills:
  • Experience in AMI / Smart Metering / Utility Networks.
  • Understanding of FAN Mesh Networks and Device Communication Flow: Meters ? Relays ? Access Points ? Collectors.
  • Knowledge of network self-healing behavior and path redundancy.
  • Hands-on experience with ServiceNow (ticket triage & updates).
  • Basic network troubleshooting skills.
  • Understanding of IPv6 (in an Itron environment context).
  • Understanding of Event-based monitoring systems (like UIM).

Qualifications:
  • Experience in AMI / Smart Metering / Utility Networks.
  • Understanding of FAN Mesh Networks and Device Communication Flow.
  • Knowledge of network self-healing behavior and path redundancy.
  • Hands-on experience with ServiceNow.
  • Basic network troubleshooting.
  • Understanding of IPv6.
  • Understanding of Event-based monitoring systems.

Preferred Skills:
  • Exposure to Gridscape.
  • Exposure to AMM Console.
  • Exposure to UIM or similar monitoring tools.
  • Exposure to SAP Work Order management.