Queue & Backlog Management: Handle approximately 400-500 backlog tickets, prioritizing based on ... Knowledge of network self-healing behavior and path redundancy. * Hands-on experience with ...
Queue & Backlog Management: Handle approximately 400-500 backlog tickets, prioritizing based on ... Knowledge of network self-healing behavior and path redundancy. * Hands-on experience with ...
We are seeking AMI/FAN Network Operations Analysts to support backlog reduction and ongoing ... Manage a queue of approximately 400-500 backlog tickets, prioritizing based on network impact ...
We are seeking AMI/FAN Network Operations Analysts to support backlog reduction and ongoing ... Manage a queue of approximately 400-500 backlog tickets, prioritizing based on network impact ...
Network Global Lead
Saint Paul, MN · On-site
$100K - $120K/yr
Must Have Technical/Functional Skills • Ensure 24x7 availability of enterprise network services. • Oversee LAN, WAN, Wi-Fi, Internet, VPN, and data center network operations. • Manage incidents ...
Network Global Lead
Saint Paul, MN · On-site
$100K - $120K/yr
Must Have Technical/Functional Skills • Ensure 24x7 availability of enterprise network services. • Oversee LAN, WAN, Wi-Fi, Internet, VPN, and data center network operations. • Manage incidents ...
Network Global Lead in Saint Paul, MN
Saint Paul, MN · On-site
$102K - $141K/yr
Ensure 24x7 availability of enterprise network services. * Oversee LAN, WAN, Wi-Fi, Internet, VPN, and data center network operations. * Manage incidents, problems, and change management processes.
Quick apply
Network Global Lead in Saint Paul, MN
Saint Paul, MN · On-site
$102K - $141K/yr
Ensure 24x7 availability of enterprise network services. * Oversee LAN, WAN, Wi-Fi, Internet, VPN, and data center network operations. * Manage incidents, problems, and change management processes.
... out of balances to management immediately. * Develops and reviews Knowledge Management ... Analyzes Network Operations Center application and system events using appropriate test structures ...
... out of balances to management immediately. * Develops and reviews Knowledge Management ... Analyzes Network Operations Center application and system events using appropriate test structures ...
... out of balances to management immediately. * Develops and reviews Knowledge Management ... Analyzes Network Operations Center application and system events using appropriate test structures ...
... out of balances to management immediately. * Develops and reviews Knowledge Management ... Analyzes Network Operations Center application and system events using appropriate test structures ...
... out of balances to management immediately. * Develops and reviews Knowledge Management ... Analyzes Network Operations Center application and system events using appropriate test structures ...
... out of balances to management immediately. * Develops and reviews Knowledge Management ... Analyzes Network Operations Center application and system events using appropriate test structures ...
Sr. Network Engineer
$105K - $144K/yr
We believe it takes all of us to bring our shared ambition to life, and each person is unique in ... Support network operations, monitoring, configuration management, and system software ...
Sr. Network Engineer
$105K - $144K/yr
We believe it takes all of us to bring our shared ambition to life, and each person is unique in ... Support network operations, monitoring, configuration management, and system software ...
Sr. Network Engineer
$105K - $144K/yr
We believe it takes all of us to bring our shared ambition to life, and each person is unique in ... Support network operations, monitoring, configuration management, and system software ...
Sr. Network Engineer
$105K - $144K/yr
We believe it takes all of us to bring our shared ambition to life, and each person is unique in ... Support network operations, monitoring, configuration management, and system software ...
... operations of fiber optic deployment, splicing, testing, and maintenance activities across large ... managing escalations, and ensuring the consistent delivery of network services across a range of ...
... operations of fiber optic deployment, splicing, testing, and maintenance activities across large ... managing escalations, and ensuring the consistent delivery of network services across a range of ...
... operations of fiber optic deployment, splicing, testing, and maintenance activities across large ... managing escalations, and ensuring the consistent delivery of network services across a range of ...
Quick apply
... operations of fiber optic deployment, splicing, testing, and maintenance activities across large ... managing escalations, and ensuring the consistent delivery of network services across a range of ...
... operations of fiber optic deployment, splicing, testing, and maintenance activities across large ... managing escalations, and ensuring the consistent delivery of network services across a range of ...
... operations of fiber optic deployment, splicing, testing, and maintenance activities across large ... managing escalations, and ensuring the consistent delivery of network services across a range of ...
Pharmacy Network Manager (Aetna)
Virginia, MN · On-site
$54.30 - $159.12/hr
Aetna is seeking a Pharmacy Network Manager to support the Director of Network Pharmacy in ensuring the efficient operation of Aetna's pharmacy network. This role involves data aggregation, analytics ...
Pharmacy Network Manager (Aetna)
Virginia, MN · On-site
$54.30 - $159.12/hr
Aetna is seeking a Pharmacy Network Manager to support the Director of Network Pharmacy in ensuring the efficient operation of Aetna's pharmacy network. This role involves data aggregation, analytics ...
Network Security Administrator II
Duluth, MN · On-site
$82K - $102K/yr
OR * AA or AAS degree in Network or Systems administration or related degree, PLUS eight years of related job experience in the implementation, operation, and management of network or network ...
Network Security Administrator II
Duluth, MN · On-site
$82K - $102K/yr
OR * AA or AAS degree in Network or Systems administration or related degree, PLUS eight years of related job experience in the implementation, operation, and management of network or network ...
Network Architect/Administrator
Duluth, MN · On-site
$80K - $90K/yr
This role is responsible for the operation, design, implementation, maintenance, and security of the district's computer network infrastructure, including LAN/WAN, Internet, network servers, voice ...
Network Architect/Administrator
Duluth, MN · On-site
$80K - $90K/yr
This role is responsible for the operation, design, implementation, maintenance, and security of the district's computer network infrastructure, including LAN/WAN, Internet, network servers, voice ...
Network Security Engineer
Willmar, MN · On-site
$63K - $95K/yr
... with the VP of Information Technology to support secure and reliable banking operations. Core Responsibilities Network Infrastructure Management * Design, implement, and maintain LAN/WAN ...
Network Security Engineer
Willmar, MN · On-site
$63K - $95K/yr
... with the VP of Information Technology to support secure and reliable banking operations. Core Responsibilities Network Infrastructure Management * Design, implement, and maintain LAN/WAN ...
Network Architect/Administrator
Duluth, MN · On-site
$80K - $90K/yr
This role is responsible for the operation, design, implementation, maintenance, and security of the district's computer network infrastructure, including LAN/WAN, Internet, network servers, voice ...
Network Architect/Administrator
Duluth, MN · On-site
$80K - $90K/yr
This role is responsible for the operation, design, implementation, maintenance, and security of the district's computer network infrastructure, including LAN/WAN, Internet, network servers, voice ...
Routing Design & Operations: Develop and maintain stable, scalable routing policy frameworks across ... the use of AI-assisted code generation tools to accelerate configuration management * Solid ...
Routing Design & Operations: Develop and maintain stable, scalable routing policy frameworks across ... the use of AI-assisted code generation tools to accelerate configuration management * Solid ...
Routing Design & Operations: Develop and maintain stable, scalable routing policy frameworks across ... the use of AI-assisted code generation tools to accelerate configuration management * Solid ...
Routing Design & Operations: Develop and maintain stable, scalable routing policy frameworks across ... the use of AI-assisted code generation tools to accelerate configuration management * Solid ...
Sr. Systems Administrator (Network Automation & Configuration Compliance)
Saint Paul, MN · On-site
$70K - $95K/yr
Administer enterprise network configuration compliance programs and governance processes. * Develop ... Operational Analytics, and Data Visualization . * Solid understanding of IT Risk Management ...
Sr. Systems Administrator (Network Automation & Configuration Compliance)
Saint Paul, MN · On-site
$70K - $95K/yr
Administer enterprise network configuration compliance programs and governance processes. * Develop ... Operational Analytics, and Data Visualization . * Solid understanding of IT Risk Management ...
Manager Of Network Operations information
What are the typical challenges faced by a manager of network operations when overseeing a large-scale IT infrastructure?
Is manager of network operations a high paying job?
What is the difference between Manager Of Network Operations vs Network Engineer?
| Aspect | Manager Of Network Operations | Network Engineer |
|---|---|---|
| Primary Focus | Oversees network performance, team management, and strategic planning | Designs, implements, and maintains network infrastructure |
| Certifications | CCNP, CCNA, PMP often preferred | CCNA, CCNP, Cisco certifications common |
| Work Environment | Management, coordination, and oversight roles | Technical hands-on work and troubleshooting |
| Employer Usage | Used in large organizations, IT departments | Used across various organizations for network setup |
The Manager Of Network Operations focuses on overseeing network performance, managing teams, and strategic planning, while the Network Engineer handles the technical design, implementation, and maintenance of network systems. Both roles require similar certifications but differ in responsibilities and work environment.
What are the key skills and qualifications needed to thrive as a manager of network operations, and why are they important?
What does a manager of network operations do?
- Powerpoint Presentation
- Freelance Operations Leadership Program Nucor
- Network Operations Coordinator
- Remote Network Operations Manager
- Director Comcast Network Operations Center
- Pce
- Network Operations Center
- Work From Home Network Operations Center Noc Technician
- Weekend Network Operations Center
- Technical Operations Manager

Full-time
Posted 21 days ago
Job description
We are seeking AMI/FAN Network Operations Analysts to support backlog reduction and ongoing operations for Smart Meter and Field Area Network (FAN) environments. The role involves triaging device connectivity issues, executing standardized troubleshooting workflows, and coordinating with field teams for resolution.
Key Responsibilities:
- Ticket Triage & Resolution (Primary Work): Review and process ServiceNow tickets triggered from UIM (Event-based alerts), execute step-by-step triage using FAN Triage Document, and analyze device connectivity issues across Smart Meters (Gas/Electric), Relays, Access Points (APs), and the FAN Mesh network.
- Root Cause Identification: Diagnose common failure scenarios including communication failure (Meter ? Relay ? AP path), power failure/device offline states, device reboot requirements, and network congestion or path issues. Validate if the issue is network-related, device-related, or a data/reporting lag issue.
- Workflow Execution & Documentation: Update ServiceNow OT instance with triage steps performed, observations, root cause, and action taken/escalation decision. Maintain audit-ready documentation for CIP compliance.
- Field Dispatch Coordination: If issues persist, raise SAP Work Order (WO) for field crew, track lifecycle from creation to completion, and validate field resolution before updating ticket status.
- Platform Monitoring & Analysis: Work across multiple AMI/FAN platforms including AMM Console, Gridscape, CDDB, UIQ, AMI FAN Application, and UIM (Event monitoring).
- Queue & Backlog Management: Handle approximately 400-500 backlog tickets, prioritizing based on network impact, duration of outage, and cluster/FAN group impact.
Required Skills:
- Experience in AMI / Smart Metering / Utility Networks.
- Understanding of FAN Mesh Networks and Device Communication Flow: Meters ? Relays ? Access Points ? Collectors.
- Knowledge of network self-healing behavior and path redundancy.
- Hands-on experience with ServiceNow (ticket triage & updates).
- Basic network troubleshooting skills.
- Understanding of IPv6 (in an Itron environment context).
- Understanding of Event-based monitoring systems (like UIM).
Qualifications:
- Experience in AMI / Smart Metering / Utility Networks.
- Understanding of FAN Mesh Networks and Device Communication Flow.
- Knowledge of network self-healing behavior and path redundancy.
- Hands-on experience with ServiceNow.
- Basic network troubleshooting.
- Understanding of IPv6.
- Understanding of Event-based monitoring systems.
Preferred Skills:
- Exposure to Gridscape.
- Exposure to AMM Console.
- Exposure to UIM or similar monitoring tools.
- Exposure to SAP Work Order management.
About Prophecy Consulting
Sourced by ZipRecruiter
Company size
11 - 50 Employees
Headquarters location
Irvine, CA, US
Year founded
2018