We are seeking AMI/FAN Network Operations Analysts to support backlog reduction and ongoing operations for Smart Meter and Field Area Network (FAN) environments. The role involves triaging device ...
We are seeking AMI/FAN Network Operations Analysts to support backlog reduction and ongoing operations for Smart Meter and Field Area Network (FAN) environments. The role involves triaging device ...
We are seeking AMI/FAN Network Operations Analysts to support backlog reduction and ongoing operations for Smart Meter and Field Area Network (FAN) environments. The role involves triaging device ...
We are seeking AMI/FAN Network Operations Analysts to support backlog reduction and ongoing operations for Smart Meter and Field Area Network (FAN) environments. The role involves triaging device ...
The Mainframe Operations team monitors all Mainframe Operating systems, network connections, daily mainframe batch processing providing 24/7/365 on-site support. Responsible for batch processing and ...
The Mainframe Operations team monitors all Mainframe Operating systems, network connections, daily mainframe batch processing providing 24/7/365 on-site support. Responsible for batch processing and ...
The Mainframe Operations team monitors all Mainframe Operating systems, network connections, daily mainframe batch processing providing 24/7/365 on-site support. Responsible for batch processing and ...
The Mainframe Operations team monitors all Mainframe Operating systems, network connections, daily mainframe batch processing providing 24/7/365 on-site support. Responsible for batch processing and ...
The Mainframe Operations team monitors all Mainframe Operating systems, network connections, daily mainframe batch processing providing 24/7/365 on-site support. Responsible for batch processing and ...
The Mainframe Operations team monitors all Mainframe Operating systems, network connections, daily mainframe batch processing providing 24/7/365 on-site support. Responsible for batch processing and ...
We are seeking AMI/FAN Network Operations Analysts to support backlog reduction and ongoing operations for Smart Meter and Field Area Network (FAN) environments. This role involves triaging device ...
We are seeking AMI/FAN Network Operations Analysts to support backlog reduction and ongoing operations for Smart Meter and Field Area Network (FAN) environments. This role involves triaging device ...
Network Technician
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$23.75 - $30.50/hr
The ideal candidate will work closely with System Engineers to deploy network equipment, troubleshoot connectivity issues, and ensure reliable network operations. This is a hands-on field role ...
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Meta is looking for a forward thinking Network Operations Engineer to support delivery of field services as part of our Edge and Network Services (ENS)
Meta is looking for a forward thinking Network Operations Engineer to support delivery of field services as part of our Edge and Network Services (ENS)
Sr. Network Engineer
Saint Paul, MN · On-site
$105K - $144K/yr
Support network operations, monitoring, configuration management, and system software infrastructure initiatives. * Develop and execute contingency, business continuity, and disaster recovery plans ...
Sr. Network Engineer
Saint Paul, MN · On-site
$105K - $144K/yr
Support network operations, monitoring, configuration management, and system software infrastructure initiatives. * Develop and execute contingency, business continuity, and disaster recovery plans ...
Sr. Network Engineer
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Support network operations, monitoring, configuration management, and system software infrastructure initiatives. * Develop and execute contingency, business continuity, and disaster recovery plans ...
Sr. Network Engineer
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Support network operations, monitoring, configuration management, and system software infrastructure initiatives. * Develop and execute contingency, business continuity, and disaster recovery plans ...
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Hopkins, MN · On-site
$105K - $144K/yr
Support network operations, monitoring, configuration management, and system software infrastructure initiatives. * Develop and execute contingency, business continuity, and disaster recovery plans ...
Sr. Network Engineer
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Support network operations, monitoring, configuration management, and system software infrastructure initiatives. * Develop and execute contingency, business continuity, and disaster recovery plans ...
You will help ensure secure, reliable network connectivity is essential to daily intelligence operations. * Lead/Manage/Support: Oversee the installation, maintenance, and usage of the local area ...
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Network Global Lead
Saint Paul, MN · On-site
$100K - $120K/yr
Must Have Technical/Functional Skills • Ensure 24x7 availability of enterprise network services. • Oversee LAN, WAN, Wi-Fi, Internet, VPN, and data center network operations. • Manage incidents ...
Network Global Lead
Saint Paul, MN · On-site
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Quick apply
Network Global Lead in Saint Paul, MN
Saint Paul, MN · On-site
$102K - $141K/yr
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Duluth, MN · On-site
$80K - $90K/yr
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Network Architect/Administrator
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This role is responsible for the operation, design, implementation, maintenance, and security of the district's computer network infrastructure, including LAN/WAN, Internet, network servers, voice ...
New
Quick apply
Network Architect/Administrator
$80K - $90K/yr
This role is responsible for the operation, design, implementation, maintenance, and security of the district's computer network infrastructure, including LAN/WAN, Internet, network servers, voice ...
New
Network Architect/Administrator
$80K - $90K/yr
This role is responsible for the operation, design, implementation, maintenance, and security of the district's computer network infrastructure, including LAN/WAN, Internet, network servers, voice ...
Network Architect/Administrator
$80K - $90K/yr
This role is responsible for the operation, design, implementation, maintenance, and security of the district's computer network infrastructure, including LAN/WAN, Internet, network servers, voice ...
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Medicaid Pharmacy Network Program Manager - Remote
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Network Operations information
See Minnesota salary details
$49.5K - $59.3K
5% of jobs
$59.3K - $69.2K
9% of jobs
$69.2K - $79.1K
3% of jobs
$87.8K is the 25th percentile. Wages below this are outliers.
$79.1K - $89K
8% of jobs
$89K - $98.9K
4% of jobs
$98.9K - $108.8K
15% of jobs
The median wage is $112.3K / yr.
$108.8K - $118.6K
15% of jobs
$118.6K - $128.5K
2% of jobs
$137.1K is the 75th percentile. Wages above this are outliers.
$128.5K - $138.4K
16% of jobs
$138.4K - $148.3K
3% of jobs
$148.3K - $158.2K
20% of jobs
$49.5K
$116.8K
$158.2K
How much do network operations jobs pay per year?
What is network operations?
Is networking a high paying job?
What are some common challenges faced in a network operations role and how are they typically addressed?
What are the key skills and qualifications needed to thrive in network operations?
What is the difference between Network Operations vs Network Support Specialist?
| Aspect | Network Operations | Network Support Specialist |
|---|---|---|
| Certifications | CCNA, CompTIA Network+ | CCNA, CompTIA Network+ |
| Work Environment | Monitoring, managing network infrastructure, troubleshooting issues | Providing technical support, resolving user network problems |
| Employer & Industry Usage | IT departments, service providers, large organizations | Help desks, IT support teams, managed service providers |
Network Operations professionals focus on maintaining, monitoring, and managing entire network systems, ensuring optimal performance. In contrast, Network Support Specialists primarily assist users with network issues and troubleshoot specific problems. Both roles require similar certifications and often work within the same industry environments, but their responsibilities differ in scope and focus.

Full-time
Posted 13 days ago
Job description
We are seeking AMI/FAN Network Operations Analysts to support backlog reduction and ongoing operations for Smart Meter and Field Area Network (FAN) environments. The role involves triaging device connectivity issues, executing standardized troubleshooting workflows, and coordinating with field teams for resolution.
Key Responsibilities:
- Ticket Triage & Resolution (Primary Work): Review and process ServiceNow tickets triggered from UIM (Event-based alerts, e.g., Event 44), execute step-by-step triage using FAN Triage Document, and analyze device connectivity issues across Smart Meters (Gas/Electric), Relays, Access Points (APs), and the FAN Mesh network.
- Root Cause Identification: Diagnose common failure scenarios including communication failure (Meter ? Relay ? AP path), power failure/device offline states, device reboot requirements, and network congestion or path issues (Primary/Secondary). Validate whether the issue is network-related, device-related, or a data/reporting lag issue.
- Workflow Execution & Documentation: Update ServiceNow OT instance with triage steps performed, observations and root cause, and action taken/escalation decision. Maintain audit-ready documentation for CIP compliance.
- Field Dispatch Coordination: If issues persist, raise SAP Work Order (WO) for field crew, track lifecycle from SAP WO Creation to Completion, and validate field resolution and update ticket status.
- Platform Monitoring & Analysis: Work across multiple AMI/FAN platforms including AMM Console, Gridscape, CDDB (Common Device Database), UIQ, AMI FAN Application, and UIM (Event monitoring).
- Queue & Backlog Management: Handle approximately 400-500 backlog tickets, prioritizing based on network impact (AP vs meter), duration of outage, and cluster/FAN group impact.
Required Skills:
- Experience in AMI / Smart Metering / Utility Networks.
- Understanding of FAN Mesh Networks and Device Communication Flow: Meters ? Relays ? Access Points ? Collectors.
- Knowledge of network self-healing behavior and path redundancy.
- Hands-on experience with ServiceNow (ticket triage & updates).
- Basic network troubleshooting skills.
- Understanding of IPv6 (in an Itron environment context).
- Understanding of Event-based monitoring systems (like UIM).
Qualifications:
- US Citizen or GC holder required due to federal compliance.
- Experience: N/A
Preferred Skills:
- Exposure to Gridscape, AMM Console, UIM or similar monitoring tools, and SAP Work Order management.
About Prophecy Consulting
Sourced by ZipRecruiter
Company size
11 - 50 Employees
Headquarters location
Irvine, CA, US
Year founded
2018